Templeton Robinson Reviews 

52
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Absolutely awful, two rental properties in Antrim/Down that have been way more trouble than ever expected. I thought I was dealing with a premium agency here and thats not been the case at all. I woul... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, supportive and responsive. The team at Templeton's were great to deal with, especially Nicky Graham, who made the whole process work for us. I would 100% recommend Templeto... See more

Rated 5 out of 5 stars

Ross and his team from the Lisburn office were amazing, friendly, informative and nothing was too much bother. Quick and easy sale made our downsizing process (which to honest we were dreading) go so... See more

Rated 5 out of 5 stars

We had a great experience with Templeton Robonson when selling our property. The whole team were friendly, professional, and really easy to deal with from start to finish. Communication was excellen... See more

Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency

Written by the company

One of Northern Ireland’s leading property agencies, Templeton Robinson was named Lettings Agency of the Year 2025. With four branches across Lisburn Road, Holywood, Ballyhackamore and Lisburn, our experienced team combines in-depth local knowledge with unrivalled reach and exceptional service to achieve the best possible results for our clients.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.5

All reviews

(52)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

A first class service experience

I was delighted to sell my home in BT9 with Templeton Robinson. This was the second time I've engaged them for a sale and I felt that both the team and service standards are going from strength to strength. I brought my house to market end of June and sale was completed within 12 weeks. Valuation was thorough and unlike my experience with other local estate agents, they priced the property right. High volume of viewers all co-ordinated and brought through the property by the team at Templeton. Was very impressed with the level of follow-up and feedback provided, diligence on offers and liaison with my solicitor, surveyors and the buyer. The service standard throughout ensured everything was tended to quickly and carefully. I would highly recommend Templeton Robinson.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish!
Selling our home felt effortless thanks to the professionalism and dedication of Chris and his team at TR. They kept us well informed at every stage, offered honest advice, and went above and beyond to secure a brilliant outcome for us. Their communication was exceptional, and they handled everything smoothly and efficiently.
We couldn’t have been happier with the service they provided and we would highly recommend TR to anyone looking to sell their property with confidence!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service from Chris and…

Great customer service from Chris and Patricia at Templeton Robinson. I felt well informed and supported throughout the process. They also helped me find a quick slae at a good price so really matched up to my expectations. I'd really recommend their services.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Rebecca is the best!

Rebecca from the team at Templeton Robinson is a blessing, quick and informative responses, follow up emails for security and ease of mind, helped me step by step through the process and kept me updated on everything that was happening from both parties. Genuinely deserves a raise no doubt, Thank you Rebecca!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Property Sale East Belfast

We’ve returned to Templeton Robinson several times now to sell properties and have highly recommended them to friends and family.

Have consistently found the team friendly and professional - dedicated to getting a successful outcome.

October 13, 2024
Unprompted review
Rated 1 out of 5 stars

Repeated requests to be removed from…

Repeated requests to be removed from their mailing list as their UNSUBSCRIBE option is a fake page link, have gone unactioned. Ridiculous attitude and they persist on keeping your email address on their files to spam you with emails.

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

Would give 0/5 stars if possible

Would give 0/5 stars if possible.
Booked the morning off work and travelled down from Newry as we had confirmation to view 2 properties. When we arrived, we were not on the list to view property #1 and no agent showed up to show property #2. Although the agent at property #1 rang the office for support, no help was provided meaning we drove to Belfast for no reason.
Poor management and clear lack of communication or respect for peoples time. Avoid!

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

No interest in customers

I contacted the office to arrange a viewing of a property they had listed for sale, initial call went well and was told viewing would be no issue, house was available, no offers on it and viewings could be any week day morning or after 5pm.
No follow up call, so I called back the following day and was given the run around and told the lead agent on the property would contact me on Monday (today).
Again, no call at all.
These people do not value genuine customers, and I would completely avoid.

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy dealers !!

Dodgy dealers !!! Avoid at all cost. Tried selling a few months back and a lot of things didn’t add up ! Wasn’t going to put a review as I felt bad but it’s important so I have. Apparently a lot of viewers couldn’t view ! Ridiculous and a lot of time and money wasted :(

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

This is a horrible agency

This is a horrible agency!
We rent a house with them and we haven't had heating for longer than a month, our boiler is not working. We called them everyday and sent emails, the agent said every day that someone was going to fix it and nothing was fixed, the person just saw the boiler and nothing is fixed. I have a 17 month old baby who wakes up at night crying because of the cold. I don't know what to do anymore.

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy Deals R us

Sale agreed on a property with Mr Michael Young, was was told many times ''deal done'', then 3 days after Christmas he decided to dump us and sale agree with somebody else for the sake of £2500, wasting our time and money.

Not even an apology.

Is this the man you want to buy a house off ?

Disgusting way do business.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Templeton Robinson House sale

From the beginning of the house sale I found all the staff at Templeton Robinson (Ballyhackamore) to be excellent to deal with. Chris and Brent were professional, knowledgeable and helpful.
The sale was done efficiently and we were kept updated during all stages of the process.
I cannot recommend them highly enough and would have no hesitation using them again.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

THE best

The concise testimonial:
This is the best agency you will find, intercontinentally. Seriously. Go here. They’re so consistent. The agents are just phenomenal. I’m sure they’re all great, but talk with Sophie Trainor if you can- she’s simply the best at her job.

The less concise testimonial:
It feels good to report how positive my experience has been with Templeton Robinson. I’d rented with them for the first year I lived in Belfast, and at that point, I’d promised myself that I’d only rent or buy with them as they were noticeably the best agency I’d come across in San Francisco, Los Angeles, Paris, and London combined. The agents who work here are consistently the most trustworthy and professional, not to mention sincerely patient and kind. Foolishly, I broke my promise and (without naming any rival agencies) was disappointed; they are not all created equal. Today, this disappointment has only further emphasised just to what extent the staff of this company is superior. I’ve recently been dealing with Sophie, and was compelled to write a review purely based on the fact that she is the best agent I’ve ever met. She’s so dedicated and genuine that she stands out, even in a vocation where an efficient and personable disposition is essential.

October 31, 2022
Unprompted review

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