Temptation Gifts Reviews 

I had a slight issue with a recent order which was resolved very quickly and professionally. This is a great company with high quality products and excellent customer service and I can see myself shopping with them again and again. Highly recommended.

I ordered some glass christmas baubles. They arrived quickly and were very well packaged - so important with such fragile items. Baubles were lovely. Parcel was also tracked. I will definitly use this company again.

Another company that feels like it is ok to send out the wrong item and then expect the customer to repackage, print out labels, send back, and wait for a refund because the can't process an order correctly

I discovered this company once lockdown started, and have been recommending their fantastic selection and service to all my friends.

I've placed 3-4 orders with them and each parcel has arrived very quickly, with everything well-packaged and exactly as described no matter what I have ordered.

I truly recommend this company as it seems to be a great UK business that takes pride in providing excellent service at all times. Very, very impressed!

Brilliant selection, well packaged, fast delivery. Will use again.

This is the first time I have ordered from temp gifts and I will definitely order from them again. I ordered a Yankee candle that I can’t seem to get in shops anymore ( warm cashmere). Was slightly worried about ordering a breakable item, but The candle was really well wrapped That I think only an elephant standing on it would be able to break it. It also arrived super quick ( within 3 days of ordering). 100% recommend this company.

Superb customer service! After I emailed about an issue with an order, I received a reply within 30 mins- and a replacement sent first class.
Thanks very much and will definitely be purchasing from them again!

The best customer service ever! They responded to a problem within minutes and sent a replacement on a broken item first class. Amazing discounts on Yankee Candles also. If you’re in two minds about ordering from Temptation Gifts, don’t be!

Great service, arrived quickly would recommend.

Another order. It's brilliant. I can go to the shops. But why!!!. I'm getting my Yankee candle s at a great price and the service has been very quick.

I ordered the Bamboo lunchbox for my Daughter Birthday, it has all the different breeds of dogs on it so cute she will love it as she is mad on dogs !! Quick postage and well wrapped Thanks 😊

Orderd yankee candles and egg cup , paid for fed ex express , should have been recieved in 3 days , it took 9 days!? I informed them on day of purchase to add phone number to order which was confirmed in email it had been done . To top it off the egg cup broke on first use and the 3 yankee candles have no fragrance when burning . Let's not mention the 50 pounds extra I had to pay for shipping !? Customer service never once apologised and tried to pass thr blame to fed ex. Very disappointed as they seemed to have a hood profile online .

Given the current circumstances I was expecting a slight delay in my order. My order was despatched the day after placing and received two days later. Amazingly prompt service in light of current events. Thanks so much!

Very consistent, reliable quality and speedy dispatch.

Super rapid delivery, great offers and great customer service.

Fast despatch, great value, and I will definitely use again.

Always great service, now my first choice for thoughtful and unusual gifts. They sell some lovely things, easy to order and delivery is always quick. Couldn’t recommend enough!

I can understand why this company has such a good reputation. Their website is easy to navigate and has a wide range of gifts at reasonable prices. But what I like most about Temptation Gifts, is the ‘old school’ reliable, professional, customer service. Just brilliant!

I ordered a matrix Illuma-lid. It was stated that the diameter was 9cm, great this was the exact measurement that I required. Infact when I received my order it was 8.5cm. If I had known this I would not have ordered the item. It's very misleading to advertise one measurement then receive something else.
The delivery came earlier than expected. The packaging was totally unnecessary, a large box for such a small item. A much smaller box or an envelope would have sufficed.
The Illuma-lid is well made and it is beautiful but it's not as advertised.

I have had an account with Temptation gifts for a while now buying regular Christmas mugs, plates and Dunoon mugs and have no complaints with their delivery or packaging service. I recently had cause to write to them about a Dunoon Shalimar mug which I had purchased in 2018. I have bought several of these mugs and have had no problems at all. I sent and email of photographs to customer service and was told in no uncertain terms their conditions of sale and service which meant that after 90 days it could not be refunded or replaced. I understand all this but I was surprised and disappointed at their total lack of goodwill towards a returning customer. Any small gesture of goodwill would have been gratefully received and it was assumed it was my fault - beware purchasers -Dunoon recommends a teaspoon in the cup before pouring on hot liquids! This instruction never came with the mugs! As a consequence of their tone and actions, I will not buy from Temptation Gifts again. Despite repeating themselves in response to this review - it is their lack of goodwill to a long standing, repeat customer, not the terms of service that has caused me to write this.