Temptations Direct Reviews 

151
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

This company is a joke, they do not deserve decent staff. They give you an interview then ask you to do 1 hours work not paid I have you know, how anyone can learn a job in 1 hour beggars belief. I... See more

Rated 2 out of 5 stars

Online problems resulted in order not being apparently completed and no confirmation emails received. Despite that the same order was delivered twice and had to be returned (at my expense presumably)... See more

Company replied

Rated 2 out of 5 stars

Still waiting to receive the product I bought 12 days ago. I had not heard anything so I spoke with temptations and a kind lady said that the item I bought was out of stock and they were waiting for i... See more

Company replied

Rated 1 out of 5 stars

I've bought from this company for the first time. I wanted to check the order had gone through ok so I filled in the on-line contact form. The company did not reply. I waited fo... See more

Company replied

Company details

  1. Sex Toy Store

About Temptations Direct

Information provided by various external sources

Temptations Direct is a leading online sex toy shop. We bring the fun back into your bedroom with our huge range of sex toys. We are constantly looking for new products to offer our customers so you can always experiment with something new.

We are a family run business and so can offer a much more personalized service which many of our competitors fail to offer.

Contact info

1.1

Bad

TrustScore 1 out of 5

151 reviews

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1.1

All reviews

(151)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow!

All I can say is wow. Order arrived next day and plenty of fun was had.

November 9, 2011
Unprompted review
Rated 2 out of 5 stars

Online chaos

Online problems resulted in order not being apparently completed and no confirmation emails received. Despite that the same order was delivered twice and had to be returned (at my expense presumably).
Am still waiting for a response to my contact email asking how to proceed with this. Gave up and returned goods anyway. Am still waiting for some contact stating that goods have been received and reimbursement will be made. So far...nothing.

November 8, 2011
Unprompted review
Temptations Direct logo

Reply from Temptations Direct

I have looked into this and it appears you placed 2 seperate orders. Both orders were dispatched. We also responded to all of your emails stating that you could retrun them for a full refund. It may be that the email got caught in any filter software you have. I have noticed that you have a BTinternet email address. They are well known for sending legitimate emails into the trash/junk folder.

Rated 4 out of 5 stars

good sevice and good price

i was very pleased with this item, it came quickly and is really good quality for the money i paid. I sent it to my girlfriend in her name, she loved it and we plenty of fun :)

November 8, 2011
Unprompted review
Rated 5 out of 5 stars

First order

I've just received my first order from Temptations Direct (love the name).
I was most impressed by their range of stock and the ease in which I could place my order. I was a bit concerned as I'd never dealt with them before ,but, my order arrived within 2 days well packaged and discreet!
This may be my first order but it will most certainly not be my last.

September 28, 2011
Unprompted review
Rated 5 out of 5 stars

An Excellent Welcome Home Present

I was told about these guys from a mate.I wanted a welcome home goodie bag waiting for me when I got home on leave for me and my partner. I placed the order while overseas on duty to be delivered so that it waiting when I got hoime. I asked them to dispatch it on a certain day using their next day service and they didn't dissapoint. An excellent welcome home present was waiting for me and grwat fun was had by both of us. Will definitely use again.

August 28, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent ongoing service

I've been buying from these guys for a number of years and always had excellent service from them. I've rang them a few times with queries about products and I've always been impressed with their knowledge and service.

August 14, 2011
Unprompted review
Rated 1 out of 5 stars

Product undelivered. No response from the Company

I've bought from this company for the first time. I wanted to check the order had gone through ok so I filled in the on-line contact form. The company did not reply.

I waited for delivery, two weeks passed so I rang the company at twenty to five on friday. Nobody was available so I left a message. Its now Monday I have rang again at twenty five to five in the evening. Nobody to answer again So I left a message... again.

Three attempts at contact - all of them failed.

09 August 11: Have just read the company reply. ITS WRONG

I Have never received any e-mails from the company. I have double checked. I have checked my e-mail address on the order form. It is correct.

As I mentioned earlier I have left a message twice and they have not phoned back. Phoned again just now again couldn't speak to anyone so left another message.

This really is bad customer service.

12 August 2011: Have read the comment from the company stating "it is unfortunate that the customer decided not to read their e-mails"

I must re-iterate that I DID NOT RECEIVE ANY E-MAILS. Additionally I sent a message via the company web site where I specified my e-mail address on the basis that if they were sending messages then they were going to the wrong e-mail address.

AGAIN NO RESPONSE from the company.

I have found it impossible to talk to anyone at the company despite ringing and leaving voice messages with my telephone number on three occasions.

August 8, 2011
Unprompted review
Temptations Direct logo

Reply from Temptations Direct

This order was placed on the 23rd of July, the customer contacted us on 24th July to see if we had received the order.

We replied on the 24th (a Sunday) to state we had done so. On the Monday we had to place an order with our supplier who then advised us they were out of stock of the item in question. We contacted the customer via email and advised him of this, we also emailed him to ask if he wanted a refund or to wait for the item to be delivered to us from our supplier.

It is unfortunate that the customer concerned decided not to read their emails.

The order was eventually refunded.

Rated 5 out of 5 stars

temptations direct are briliant!

they sell a vast range of products at reasonable prices. The packaging is very discreet and if you spend so much you get a free gift which i thought was very good xoxo

August 7, 2011
Unprompted review
Rated 5 out of 5 stars

Very High Standard and Caring

Overall I must say that from the very first moment I started buying goods, I noticed how their customer approach was one in a million, e.g. online help where you can chat directly to a real person who knows their work and their products in depth which is very reassuring. Also delivery is always discreet, prompt and ahead of the given time scale, which is of a very good standard.

Products-wise: all of them came in very good condition and securely-packaged.Generally I can say I will happily recommend them to anyone who is unsure about purchasing
such type of products online.

August 6, 2011
Unprompted review
Rated 5 out of 5 stars

Fast and trustworthy

They provide a good service and don't bombard you with unwanted emails. As far as I can tell they do not pass your address onto any other organisations either. They are discreet with the packaging. Recommended.

August 6, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service, had a problem with the order but it was quickly dealt with.

July 29, 2011
Unprompted review

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