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Tenpin - Blackpool Reviews 

152
TrustScore 4 out of 5

3.8

Rigby Road, FY1 Blackpool, England, GB


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Rated 3 out of 5 stars

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... See more

Company replied

Rated 5 out of 5 stars

Used the soft play and the arcades. Very clean and well maintained facilities. The kids really enjoyed themselves. We got food, and prices were reasonable. Food quality was ok, you get what you pay f... See more

Company replied

Rated 4 out of 5 stars

Lovely environment, only issue was paid for bowling and pizza. Pizza arrived part way through the game not really hygienic when touching bowl then eating pizza.

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Rated 5 out of 5 stars

We loved our visit - the bowling is brilliant and. There is loads more such as escape rooms , karaoke , arcade and soft play too . We came on on a Tuesday night and it was excellent value for money b... See more

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Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.


Contact info

  • Rigby Road, FY1, Blackpool, England, United Kingdom

3.8

Great

TrustScore 4 out of 5

152 reviews

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3.8

All reviews

(152)

9,824 reviews in the last 12 months

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Rated 3 out of 5 stars

The overall experiance was ok but the…

The overall experiance was ok but the food was not great at all we was told as part of the package our food would be delivered to our bowling lane which it wasn't we had to chase it after the bowling had finihsed.

June 24, 2026
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Reply from Tenpin - Blackpool

Hi Wayne, thank you for your 3* review of Tenpin Blackpool. We are very sorry to hear about your recent experience and the issues you had with the food arriving. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' and someone will look into this further for you. Best wishes-Leila

Rated 5 out of 5 stars

It was my first time and it won’t be my last

I had a great experience it was my first time I couldn’t believe how much there was to do and how it catered for all age groups I think putting offers on really helps especially through the week a really good time was had from all the family

June 24, 2026
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Reply from Tenpin - Blackpool

Hello Janine,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We're so happy to hear you had such a great first experience and that there was so much for everyone in your family to enjoy. We truly appreciate your feedback about our offers, and we hope to see you all again soon! All the best ~ Laura

Rated 5 out of 5 stars

First time at the new venue

First time at the new venue. Great experience. Will be back!

June 21, 2026
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Reply from Tenpin - Blackpool

Hello Ryan,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We're so glad you enjoyed your first visit to our new venue! We truly appreciate your positive feedback and look forward to welcoming you back soon. All the best ~ Laura

Rated 5 out of 5 stars

the staff and whole experience was…

the staff and whole experience was amazing, first time coming, it was like coming into something from the future, I thought it looked like the odeon still from the outside but inside it transformed into a gaming heaven of bowling, darts, lazer quest, pool etc.

June 24, 2026
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Reply from Tenpin - Blackpool

Hi Jake,

Thank you for your fantastic 5* review at Tenpin Blackpool! It's great to hear you found the staff so friendly and welcoming on your most recent visit to us! We love to hear all about it and we hope to welcome you back again very soon! Best wishes- Steph

Rated 2 out of 5 stars

Needs serious improvement, more communication and staff training

Visited with my 9 year old daughter for father's day. This was booked by my daughters mother as a surprise for us both for fathers day. She paid £33 for 2 games online after been advised this was the best way to book when previously contacting when we arrived advertised is 2 games for £10 every Sunday. Not only was my ex wife over charged we were playing no longer than 20 minutes in total. I bought a round of drinks only for these to be removed by a member of staff 5 minutes after buying. When speaking to a manager I was shocked to be informed this is a regular occurrence and had already happened twice that day. I understand that you are a new business and staff are still learning however this is just rediculous.

June 21, 2026
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Reply from Tenpin - Blackpool

Hello Kirstie,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are very sorry to hear about the issues you experienced with pricing, the short game time, and your drinks being removed. We understand your frustration and will ensure your feedback is passed on to our team for improvements. We hope you might consider visiting us again for a much better experience. All the best ~ Laura

Rated 5 out of 5 stars

Still young, hope it sticks around.

Of course there is some kinks to iron out but it had only been open a few days but overall a lovely experience. Lots of great offers and many activities to have a great day

June 17, 2026
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Reply from Tenpin - Blackpool

Hi there,

Thank you for your lovely 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great afternoon.

Great soft play. My grandson is 3 and loved our afternoon at Tenpin. We also had a game of bowling and he had a go on a couple of the arcade games. He keeps asking for us to go again. Staff were friendly and helpful. Great location for us as it’s just around the corner. We will definitely return soon.

June 17, 2026
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Reply from Tenpin - Blackpool

Hi there,

Thank you for your fantastic 5* review at Tenpin Blackpool! it's great to hear you found the staff so helpful and friendly at the venue! We are delighted you've had such a great time and we look forward to welcoming you back again very soon! best wishes- Steph

Rated 3 out of 5 stars

Book 2 hours for the soft play

Book 2 hours for the soft play, far too many children inside it said it can fit over 100 children, yeah it really can’t…the price wasn’t too bad for that bit but tue rest of it ? Extortion- I don’t recon it would last long staying at those prices

Staff member James was amazing

But when I tried asking for a refund- child didn’t even play for 15 minutes before crying and refusing to go back, it was too loud and too busy, the manager told me “it wasn’t a valid reason” and walked away

June 17, 2026
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Reply from Tenpin - Blackpool

Hello, thank you very much for taking the time to leave a review of Tenpin Blackpool! We're sorry for any disappointment caused at your recent visit! We very much appreciate the time taken to make us aware and we will certainly be passing this on to the relevant team for internal review. Best wishes, Jade

Rated 5 out of 5 stars

Good day out with some mates lots to do

Good day out with some mates lots to do foods ok but not there for food will plan on going again

June 17, 2026
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Reply from Tenpin - Blackpool

Hi Jake,

Thank you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 3 out of 5 stars

Seemed so chaotic after you walk passed…

Seemed so chaotic after you walk passed arcade games at entrance. You dont really know where you are going to pay for bowling. Pricing was different to online best paying before you go. Tables in Middle of center was like a free for all had soft play queuing down the middle of them. And other side had bar so close to soft play and tables wasn't much room to queue for drinks and food. We seemes to spend more time waiting in queues then anythjng else. Ordered a snack at the lane for kids [was only portions of fries] and ended up waiting 35 mins after asking staff how long we would have to wait. Layout and signage could have been different. I get its just opened but atleast expected more staff and some more experienced trained staff present at a weekend

June 13, 2026
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Reply from Tenpin - Blackpool

Hello Zoe,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We're truly sorry to hear about the chaotic experience you had, from the layout and queuing to the long wait for your snack order. We understand your frustration regarding staffing and the overall flow of your visit, especially for a newly opened venue. Your comments are invaluable as we strive to improve. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 3 out of 5 stars

Great place clean but asked for bowling…

Great place clean but asked for bowling shoes and they didn’t have any so ended up bowling in sandals should make it clear don’t provide shoes. Also the alcoholic beverages was not good my friend ordered a gin didn’t even taste of anything and also no cocktails on the menu which I was looking forward to trying and not many choices of mixers

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Emma,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We are very sorry to hear about the issues with shoe availability and that the alcoholic beverages did not meet your expectations. We will ensure your feedback is passed on to our team for future improvements. We hope to see you again soon for a better experience. All the best ~ Laura

Rated 5 out of 5 stars

Incredible

Incredible

June 17, 2026
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Reply from Tenpin - Blackpool

Hi Laura, thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had an incredible time! We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Great atmosphere

Great day out for families

June 17, 2026
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Reply from Tenpin - Blackpool

Hi Jane , thank you for the awesome 5* rating of Tenpin Blackpool! We hope to see you again soon. Best wishes, Jade

Rated 2 out of 5 stars

Soft play set up is awful

Soft play set up is awful, it is not seperate to the main room so it is far too loud for young children, they have magnetic gates which are not adequately staffed - would never return

June 13, 2026
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Reply from Tenpin - Blackpool

Hi there, thank you for taking the time to leave a review of Tenpin Blackpool! We are very sorry to hear that your recent visit was not as much fun as we would have hoped! We pride ourselves on excellent customer service and so this is very disappointing to hear and we will most certainly be passing all of your feedback on to ensure improvements are made. Best wishes, Jade

Rated 5 out of 5 stars

Great fun for all the family we all…

Great fun for all the family we all loved it enjoyed ourselves great deal too recommended hundred percent👍🏻👍🏻👍🏻😁😁😁😁😁😁👍🏻👍🏻👍🏻👍🏻

June 17, 2026
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Reply from Tenpin - Blackpool

Hi David,

Thank you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 3 out of 5 stars

Why I’m giving Tenpin a 3 star firstly…

Why I’m giving Tenpin a 3 star firstly on arrival to the venue which my partner had pre booked she was asked for her name 4 times before they found her on the system! Had a wait there. Then he pointed at the lane we were bowling on which was lovely but for me I like to bowl right on tenpins that aren’t attached to string on many occasions we would bowl tenpins would fall by themselves?
Giving your opponent a better advantage.
A bit slippy when bowling but you’ve to expect this with it being new! There’s a barcode and a menu to order drinks and food etc!
5 of us ordered drinks table service 10 minutes later no drinks ? I went to the bar one man run off his feet bless this guy was working hard. I’d give him a 10 out of 10 for his work ethic and how hard he was working anyway I went to the bar as now 15 minutes had past I advised I’d ordered drinks table service they not turned up yet 4 members of staff I could see were stood in the back room near the bar on their phones having a laugh while this guys run off his feet. I advised they missed a drink off my order as at this point one of the four had decided to come and help the guy on the bar she checked the drinks I’ve gone to collect against the receipt and then got it another 5 minutes there her chatty to her mate the look she gave me wasn’t the best I thanked her. On returning to the lane to take my turn my partner was speaking with the family next to us whom had the same experience with their table service other than that I found it very expensive £70 for one game 5 drinks tenpins on string red rose bowling for me is a better experience in Preston plus the tenpins aren’t attached to string!

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Baz,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We appreciate you taking the time to share your detailed feedback regarding your recent visit. We are truly sorry to hear about the difficulties you encountered from the moment you arrived, particularly with the booking system and the subsequent wait.

We understand your disappointment with the stringed pins and the impact this had on your game, as well as the slippery conditions you experienced. We also sincerely apologize for the significant delays with your drink order and the frustrating experience you had at the bar. It is concerning to hear about the conduct of some of our team members while another was working so diligently. Please be assured that we are addressing these issues internally to ensure our service standards are consistently met and that all our guests receive prompt and attentive service. Your comments about the pricing and your comparison to other venues are also noted. We are continuously working to improve our guest experience and your insights are invaluable in this process. All the best ~ Laura

Rated 2 out of 5 stars

Needs to improve

The place looks great. Probably teething problems with only recently opening but the food was awful and the coffee I ordered took too long to arrive when staff were stood around at the bar.

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Jeff,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are sorry to hear that the food and service did not meet your expectations. We are actively working to improve our kitchen and service efficiency. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 2 out of 5 stars

Softplay not secure enough

I really dont feel like the soft play is secure enough there should be like a fence around the seating area having 1 staff member on who's trying to look for people's bookings and also keeping an eye on the doors isnt enough a child is going to run right out of the doors or be taken if something isn't done if you have more than 1 child to watch it would be so easy for one of them to just go also the music for the bowling is ridiculously loud the poor woman trying to check everyone in couldn't hear a thing which made the checking in process 10 times longer than it needed to be and it was so overwhelming for myself and my children I will not bring my children back for the soft play but the other activity's look good

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Chelsea,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are very sorry to hear about your concerns regarding the soft play security and the noise levels in the bowling area. We appreciate you bringing these issues to our attention, and we will pass your feedback to the team for review and improvement. We appreciate the feedback and hope to welcome you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Great place

Great place, great staff, fun times

June 17, 2026
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Reply from Tenpin - Blackpool

Hi there,

Thank you for your amazing review at Tenpin Blackpool! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Enjoyable evening

The staff were really helpful, the lady that bought the food was lovely. The food was nice and hot. We took the family on night here to try it out and will visit again we had a great time.

June 11, 2026
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Reply from Tenpin - Blackpool

Hi Sarah,

Thank you for you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear that you found the staff so friendly and we look forward to welcoming you back again very soon! Best wishes- Steph

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