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Tenpin - Blackpool Reviews 

152
TrustScore 4 out of 5

3.8

Rigby Road, FY1 Blackpool, England, GB


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Rated 3 out of 5 stars

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... See more

Company replied

Rated 5 out of 5 stars

Used the soft play and the arcades. Very clean and well maintained facilities. The kids really enjoyed themselves. We got food, and prices were reasonable. Food quality was ok, you get what you pay f... See more

Company replied

Rated 4 out of 5 stars

Lovely environment, only issue was paid for bowling and pizza. Pizza arrived part way through the game not really hygienic when touching bowl then eating pizza.

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Rated 5 out of 5 stars

We loved our visit - the bowling is brilliant and. There is loads more such as escape rooms , karaoke , arcade and soft play too . We came on on a Tuesday night and it was excellent value for money b... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.


Contact info

  • Rigby Road, FY1, Blackpool, England, United Kingdom

3.8

Great

TrustScore 4 out of 5

152 reviews

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3.8

All reviews

(152)

9,824 reviews in the last 12 months

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Rated 4 out of 5 stars

Great set up and lots of activities to…

Great set up and lots of activities to do.
Menu was disappointing but overall it was a good bowling session

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Mr Bennett,
Thank you for taking the time to rate Tenpin Blackpool 4 stars. We're glad you enjoyed the activities and the overall bowling session. We appreciate your comments regarding the menu and will use them to improve our offerings. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 1 out of 5 stars

Avoid staff rude

Avoid staff rude

June 10, 2026
Unprompted review
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Reply from Tenpin - Blackpool

Hello Matt,
Thank you for taking the time to rate Tenpin Blackpool 1 star. We are sorry to hear that you found the staff rude. We will pass this feedback onto the venue. We appreciate your patience during the first few opening weeks of our new venue. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 4 out of 5 stars

It was nice and clean and the staff…

It was nice and clean and the staff where so lovely and friendly.i do think it's a little expensive for what you get. I no you do offers but it's mainly through the week.

June 17, 2026
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Reply from Tenpin - Blackpool

Hello William,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We're so pleased to hear that you found our venue clean and our staff lovely and friendly. We appreciate your feedback regarding pricing and our offers. We hope to see you again soon! All the best ~ Laura

Rated 2 out of 5 stars

Room for improvement

My son couldn't access the soft play safely as he was being pushed and shoved around. The doors to the soft play kept being left open and he's non verbal and was able to just wander out freely, thankfully I was watching the area like a hawk but after ten minutes he didn't want to be in there. I was on edge as he could've just wandered out as it was very busy, several children were lost in the time I was there 6 that I was aware of so was very relieved when my older son finished laser tag with his friends so we could leave but even that had an extended wait time after we'd paid for two back to back games.

June 13, 2026
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Reply from Tenpin - Blackpool

Hello Rachael,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are very sorry to hear about the difficulties your son experienced in the soft play area, and the concern caused by the doors being left open. We also regret the extended wait time for your laser tag booking. Your feedback is important to us. We hope to welcome you back again soon and that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 1 out of 5 stars

100% worth a visit

100% worth a visit staff where all lovely and very helpful
We played the Machines, bowling and had a go in the Karaoke room kids can’t wait To go back
Very reasonable priced too

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Kelly,
We're so happy to hear you and the kids had such a lovely time enjoying our machines, bowling, and karaoke room! We appreciate your kind words about our staff and pricing. We look forward to your next visit! All the best ~ Laura

Rated 3 out of 5 stars

Food was very cheap and not very nice

Food was very cheap and not very nice
There was false advertising for times and prices of soft play which were not resolved on the night

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Rachel,
Thank you for taking the time to leave a review. We're very sorry to hear that the food quality was disappointing and that there was an issue with the advertised times and prices for soft play. We appreciate your feedback and will be sure to pass it on to the team. We hope you might consider visiting us again. All the best ~ Laura

Rated 2 out of 5 stars

Security guard was standing very close…

Security guard was standing very close when I was typing my name. Then half way through the game the guy was like there again. Bare in mind these are Security guy
My grandchildren are very young and it dont look good at all. It juat bad practice having that many Security in a family environment

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Theresa,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We appreciate you bringing your concerns about our security presence to our attention. We understand how this experience made you feel, especially with young grandchildren present. We are reviewing our security protocols to ensure a comfortable family environment for all our guests. All the best ~ Laura

Rated 1 out of 5 stars

Not the best start

Where do I start arrived to lanes given prebooked other guests still there felt like making them move to soon. Lanes dirty from there food so staff not cleaned no where to put it tables menus sticky. Ordered drinks to lane had to ask 4x as never turned up ordered food to lane half turned up other half didnt so our family had to eat seprate. By this time nxt people waiting for there turn so had to try find a table with the half food that turned up...again tables messy full of potts and rubbish...3 x had to ask bout rest of our food order after almost hr since first ordered we got it....so no not the best first impression at all however its new & was busy the place itself is good and fun & all staff were nice & tried to solve issues. Will return but unlikley to order food nxt time.

June 13, 2026
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Reply from Tenpin - Blackpool

Hello Dawn,
Thank you for taking the time to rate Tenpin Blackpool 1 star. We appreciate you taking the time to share your detailed feedback regarding your recent visit. We are very sorry to hear about the issues you experienced with the lane cleanliness, sticky tables, and the significant delays and inaccuracies with your food and drink orders. We understand how frustrating it must have been to have your family eat separately and then have to move with incomplete food. We appreciate you acknowledging that our staff tried their best to resolve the issues. We will be sure to pass on your comments to the team for review and improvement. All the best ~ Laura

Rated 4 out of 5 stars

Great experience the only complaint I…

Great experience the only complaint I have is the music is way to loud

June 17, 2026
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Reply from Tenpin - Blackpool

Hello Amy,
Thank you for taking the time to rate Tenpin Blackpool 4 stars. We appreciate your feedback and are glad you had a great experience. We will consider your comment about the music volume. We hope to welcome you back again soon and hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

The centre was very quiet as we went…

The centre was very quiet as we went mid week - had the hour bowling and pizza deal - great value , then we played darts for an hour . Had a great time

June 17, 2026
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Reply from Tenpin - Blackpool

Hi Mark, thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had a great time and were able to take advantage of our 'Bowl N Pizza' offer! We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 2 out of 5 stars

It was the first day of opening

It was the first day of opening, we were not greeted with smiles or welcomings.
Instead tenpin did not know we were coming, had not set up any staff to set up the laser tag. The woman in the desk was frazzled saying they were short staffed and then ask us to wait whilst she served other people and when she could she would try get in radio someone to come. I had booked online 2 games of laser tag for 6 player. When someone came 20mins later we were very briefy told what to do but no safety briefing or how to put vests on right way. The lady was nice and said we were the first to have booked and only ones got that day. Stating thats why there was no one assigned to that area. The games were good, space small . Sadley the scores not available on first game which we were told it was recording them but went off before the end so we didnt know who won! Frustrating!
2nd game better was able to do teams adults v kids. It was good at £36 for 6 players mid week. Just wish we were welcomed and staff knew what they were doing .
At thed end of first game

June 10, 2026
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Reply from Tenpin - Blackpool

Hello Megs,
Thank you for taking the time to rate Tenpin Blackpool stars. We are truly sorry to hear about your disappointing first experience. It sounds like there were several issues, from the lack of a welcoming greeting to the unpreparedness for your laser tag booking. We understand your frustration with the delayed start, the brief safety instructions, and the scores not being available for your first game. Your feedback is invaluable as we work to improve our services, especially during new openings. All the best ~ Laura

Rated 5 out of 5 stars

Really good bowling will do it again

Really good bowling will do it again

June 10, 2026
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Reply from Tenpin - Blackpool

Hi Beth thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had a good time! We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 1 out of 5 stars

Rip off and a mess

The place was a complete mess, empty glasses and food baskets over multiple tables, food thrown over floor.
Ordered food and was 90 minutes before it arrived, asked multiple staff where it was and told on its way.
When the food did arrive half the order was missing and what did arrive was indelible. The burger buns were rock hard, my "ultimate burger" was a plain hard burger bun with a cold beef patty, no salad, no sauce, hot dog with missing ketchup, onions and mustard. Left food and asked for a refund which we got.
The bar staff were rude and ignorant, the queue for the bar was ridiculous, they were too busy trying to make fancy cocktails while ignoring other people! Never again!

June 10, 2026
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Reply from Tenpin - Blackpool

Hi Ian, thank you for taking the time to leave a rating and review of Tenpin Blackpool. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. Once again, we're sorry for any disappointment caused and we are pleased to hear that staff were able to offer a refund on this occasion. Best wishes, Jade

Rated 1 out of 5 stars

expensive

Our first visit here, and unfortunately, we won't be returning.
Firstly, it's very expensive. Places such as YMCA, First Bowl, and Level in Preston offer family bowling deals that provide much better value for money. For a family of four, you can often get two games each for around the same price that Tenpin charges for just one game.
We were also disappointed that there were no discounted rates for disabled customers or carers. Most other venues provide free carer places, often allowing up to two carers per disabled person.
To make matters worse, we waited almost an entire game of bowling (around 35 minutes) for a coffee. The staff seemed inexperienced and disorganised, and customer service was poor.
Overall, we found the venue overpriced, poorly managed, and not particularly disability-friendly.

June 10, 2026
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Reply from Tenpin - Blackpool

Hi Sharon, thank you for leaving a rating and review for Tenpin Blackpool. We are really sorry for any disappointment caused. We do offer a concessionary rate for disabled guests and their carers which is available Monday to Friday, excluding bank holidays. Please note that this rate is only available to book over the phone with our central reservations team or at your local Tenpin site, all subject to availability. We will most certainly be passing all of your feedback on to ensure improvements are made! In the meantime, we do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes, Jade

Rated 4 out of 5 stars

Really good place

Really good place, can be a little pricey though. And it takes them quite awhile to bring your food but apart from that it's great!

June 10, 2026
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Reply from Tenpin - Blackpool

Hi there, thank you so much for the lovely 4* review of Tenpin Blackpool! We are really pleased to hear you had a great visit and will be sure to pass your comments on regarding pricing to the relevant teams for internal review. Best wishes, Jade

Rated 1 out of 5 stars

Wasn’t good for a first weekend

Wasn’t good for a first weekend. Not enough staff. A lot of waiting around. People leaving their posts. Staff getting frustrated and rolling their eyes and getting annoyed. Felt like a lot of people wanted us to just say leave it we will go but things were prebooked so wasn’t a matter of just walking away. Understand hiccups but was just very poor and lots of moaning from staff and customers.

June 10, 2026
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Reply from Tenpin - Blackpool

Hi Katie, thank you for taking the time to leave a review of Tenpin Blackpool! We are very sorry to hear that your recent experience was not as enjoyable as we would have liked! Your feedback is very important to us as this will help us to make improvements for future visits so please be assured all will be passed on! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes, Jade

Rated 4 out of 5 stars

Brilliant place

Brilliant place, friendly staff. Only issue i had was the seating area isn't separate for the soft play. I didn't like leaving my bag by the bar seats to check on my child. Also no 2p machines only 10ps. No good for young children who are going to waste most. 10ps don't last

June 7, 2026
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Reply from Tenpin - Blackpool

Hi Catherine, thank you for your 4* review of Tenpin Blackpool! We are so pleased staff were friendly. Please be assured all of your feedback will be passed to the relevant team to allow improvement's to be put in place. In the meantime, we hope you will visit us again soon in the future! Best wishes, Jade

Rated 5 out of 5 stars

Staff very friendly and helpful

Staff very friendly and helpful, food was lovely and didnt cost me a kidney. Clean and fun, deffo going back.

June 10, 2026
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Reply from Tenpin - Blackpool

Hi there, thank you for the 5* rating of Tenpin Blackpool We're glad you had an overall fabulous visit. We can't wait to welcome you back! Best wishes, Jade

Rated 5 out of 5 stars

We had a brilliant evening at Tenpin…

We had a brilliant evening at Tenpin Blackpool. Bowling, singing and playing Laser Tag.
We didn’t want the evening to end.

June 3, 2026
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Reply from Tenpin - Blackpool

Hi Colin, thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had a fun time and did not want the evening to end! We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Great night

June 10, 2026
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Reply from Tenpin - Blackpool

Hi Glen, thank you for the wonderful 5* rating for Tenpin Blackpool! We hope to see you again soon for another great night! Best wishes, Jade

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