The staff/team were excellent in every respect and this enhances the whole experience. The bowl itself and the arcade are well kept and managed. We took 4 of our grand kids and they loved it.
Company replied
Location
Switch locationColiseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD Cheshire Oaks, GB
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See what reviewers are saying
One of the microphones weren’t working and there was basically none of the songs we wanted to sing, the sound quality and room quality is really good though and the drink service is really fast. It’s... See more
Company replied
The little fella and myself both really enjoyed the bowling and him the arcade however the machines frequently break and the toilet was flooded.the owners should spend some money instead of giving sta... See more
Company replied
Good staff speedy service great idea for half price Tuesday only down side the main central toilet has been closed for nearly two weeks.
Company replied
Company details
Written by the company
Tenpin Cheshire Oaks is right inside the Cheshire Oaks Designer Outlet — easy reach from Ellesmere Port, Chester, Wirral and across Cheshire. The perfect excuse to make a full day of it. With modern bowling lanes, laser tag in our 4D arena, karaoke rooms and a full arcade, there’s more than enough to keep everyone entertained after the shopping bags are packed. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling at Cheshire Oaks, sorted.
Contact info
Coliseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD, Cheshire Oaks, United Kingdom
- 0333 034 6100
4.0
Great
100 reviews
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Great experience for my and my kids and…
Great experience for my and my kids and very reasonably priced especially on tenpin Tuesday
August 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff/team were excellent in every…
The staff/team were excellent in every respect and this enhances the whole experience.
The bowl itself and the arcade are well kept and managed. We took 4 of our grand kids and they loved it.
August 6, 2026
Reply from Tenpin - Cheshire Oaks
Hi Brian, thank you for the lovely 5* review for Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the bowling and arcade, and that our team had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide
Reply from Tenpin - Cheshire Oaks
Hello Kate, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin at Cheshire Oaks. We are so pleased to hear that you found the sessions easy to arrange and our team friendly. We do hope to see you again very soon. Many Thanks - Kimberley
One of the microphones weren’t working…
One of the microphones weren’t working and there was basically none of the songs we wanted to sing, the sound quality and room quality is really good though and the drink service is really fast. It’s very very affordable if you bring a group aswell
August 6, 2026
Reply from Tenpin - Cheshire Oaks
Hello Abi, Thank you for taking your time to leave us a 4* rating. We are sorry to hear the issues you faced during your recent visit to us. We will pass your comments onto our team so that these issues can be looked into. We do hope to see you again soon. Many Thanks - Kimberley
Booking experience
August 4, 2026
Reply from Tenpin - Cheshire Oaks
Hi Janice, thank you for your 5* review of Tenpin Cheshire Oaks. See you again soon! Best wishes-Leila
Cleanliness of the facilities in Cheshire Oaks left a lot to be desired
Cleanliness of the facilities in Cheshire Oaks
August 6, 2026
Reply from Tenpin - Cheshire Oaks
Hi Gareth
We appreciate your feedback regarding the cleanliness at Cheshire Oaks. We are always working to improve our facilities. Best wishes - Clare
Toilets were awful and so dirty
Toilets were awful and so dirty, did inform staff and they did nothing.
August 6, 2026
Reply from Tenpin - Cheshire Oaks
Hi
We are very sorry to hear about the cleanliness of our facilities and the lack of action from our team. Your feedback is important to us, and we will address this internally to ensure improvements are made. We hope you'll consider giving us another chance in the future. Best wishes - Clare
Reply from Tenpin - Cheshire Oaks
Hi Nathan
Thanks for taking the time to leave a review. We are sorry to hear that you found the prices expensive. We have lots of deal available that may suit you. Have a look at our website and see if there is anything that is cheaper. Hope to se you soon - Best wishes - Clare
Reply from Tenpin - Cheshire Oaks
Hello, thank you for your fantastic 5-star review of Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the atmosphere, found our staff friendly, and felt it was great value. We hope to see you again soon! Best wishes - Mel
Some off the staff very rude ( Kira)
Some off the staff very rude ( Kira) , asking the id to a 39 years old perso in a very aggressive manner 🙄and threatening to keepan eye on us ho is drinking. Not able now days to have 3 children and enjoy a drink 👎 .
Poor training from the company probably
July 29, 2026
Reply from Tenpin - Cheshire Oaks
Hi Emil
We're truly sorry to hear about your recent experience and the issues you encountered with a member of our team. We understand your frustration and appreciate you bringing this to our attention. If you would like our team to reach out to discuss this with you, please email customer.feedback@tenpin.co.uk with the details of your experience and use the subject "Review - Cheshire Oaks". Best wishes - Clare
Good staff speedy service great idea…
Good staff speedy service great idea for half price Tuesday only down side the main central toilet has been closed for nearly two weeks.
July 22, 2026
Reply from Tenpin - Cheshire Oaks
Hi Shaun, thank you for the 4* review for Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the service and our Tenpin Tuesday deal. We really appreciate your feedback and will ensure this is passed to the correct team. We hope to welcome you back again soon! Best wishes - Adelaide
Reply from Tenpin - Cheshire Oaks
Hi Gemma, thank you so much for the brilliant 5* review of Tenpin Cheshire Oaks! We are so pleased you had a great experience and we can't wait to see you again soon! Best wishes - Mel
Great place to go.
Played 2 games with our grandchildren and it was great fun. The staff were friendly & helpful & it was good value for money.
July 22, 2026
Reply from Tenpin - Cheshire Oaks
Hello Cate,
Thank you for your fantastic 5-star review! We're so happy to hear that you and your grandchildren had such a great time and found our staff friendly and helpful. We're also delighted that you felt it was good value for money. We hope to see you all again soon! All the best ~ Laura
Reply from Tenpin - Cheshire Oaks
Hi Craig, thank you for rating Tenpin Cheshire Oaks 4*! We really appreciate your comments regarding our facilities! We hope to welcome you again soon for hopefully a 5* experience next time. Best wishes, Jade
Reply from Tenpin - Cheshire Oaks
Hi Chris, thank you for leaving a fab 5* review! We are so pleased you had a great time and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
Great service
Very quick service when ordering drinks, very quick to get us to our lane with arriving slightly early to the booking. Was a bit hot with no air con so that could have been improved.
July 22, 2026
Reply from Tenpin - Cheshire Oaks
Hello Troy, thank you so much for taking the time to leave a review of Tenpin Cheshire Oaks! We are so pleased you had a fun time and found the service quick! However, we are sorry to hear you found the venue too hot. Please be assured all of your feedback will be shared with the appropriate team and we hope to welcome you back again soon! Best wishes - Mel
Love the atmosphere
Love the atmosphere (although slightly loud though!) and the staff are lovely and very helpful. Started going every week now!
July 14, 2026
Reply from Tenpin - Cheshire Oaks
Hi Laura, thank you for the 5* review for Tenpin Cheshire Oaks! It's lovely to hear that you enjoy the atmosphere and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Helpful friendly staff very polite and…
Helpful friendly staff very polite and met all of my needs on the visit
July 7, 2026
Reply from Tenpin - Cheshire Oaks
Hello Lee,
Thank you for taking the time to rate Tenpin Cheshire Oaks 4 stars. We are so pleased to hear that our team was helpful and polite during your visit, and that all your needs were met. We appreciate your kind words and hope to welcome you back again soon. All the best ~ Laura
The little fella and myself both really…
The little fella and myself both really enjoyed the bowling and him the arcade however the machines frequently break and the toilet was flooded.the owners should spend some money instead of giving staff multiple jobs ..overall was enjoyable
June 27, 2026
Reply from Tenpin - Cheshire Oaks
Hi Kevin, thank you for your 4* rating of Tenpin Cheshire Oaks! We're glad to hear that you enjoyed your time bowling. We're sorry to hear that there are frequently issues with the machines and that the toilet was flooded. We will be sure to pass these comments on for internal review. Thanks again for your feedback. Best wishes, Jade
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