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Tenpin - Chichester Reviews 

204
TrustScore 4.5 out of 5

4.3

Chichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great bowling facilities, smooth bowling lanes, great variety of bowling balls. Toilet facilities are very clean and don’t smell! Fantastic range of food & drink options & great bowling & meal/dr... See more

Company replied

Rated 5 out of 5 stars

Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... See more

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Rated 5 out of 5 stars

Staff were friendly and helpful, especially your online enquiries team who helped me book for my work group.

Company replied

Rated 2 out of 5 stars

Food was absolutely disgusting chips still hard and under cooked and burger was the worst I’ve ever tasted . Feral kids allowed to run around where people are trying to do bowling.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.


Contact info

  • Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

204 reviews

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4.3

All reviews

(204)

11,699 reviews in the last 12 months

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Rated 5 out of 5 stars

A lovely time

We all 4 had a lovely time. £35 for a single game for a family of 4. Pretty busy but didn't have to wait to play.

September 5, 2026
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Reply from Tenpin - Chichester

Hey Laurence, thank you for the 5* rating of Tenpin Chichester. It's great to hear that you all had a lovely time as a family and that you did not have any wait times for your game. We look forward to welcoming you back again!
Take care,
Kirsty

Rated 5 out of 5 stars

Kind staff and fast service

September 10, 2026
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Reply from Tenpin - Chichester

Hi Ben, thank you for your wonderful 5-star review of Tenpin Chichester! We are so pleased to hear that you found our team kind and our service fast during your visit and we hope to welcome you back again very soon! Best wishes - Mel

Rated 3 out of 5 stars

Time changed at bowling alley not informed

We arrived on time to bowling our booking was 3.30pm on my email the staff told us that they had changed my booking time until 3.50pm with out even informing me .no apology.the lady behind the counter was rude and not very .i had 4 children with me .one of them being autistic who was very upset over this time change helpful.when we finally got our lane everything went well from then onwards

September 6, 2026
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Reply from Tenpin - Chichester

Hi Becca
We are truly sorry to hear about the unexpected booking time change and the lack of communication, especially with your children present. We understand how upsetting this must have been, and we regret that your initial experience was not a positive one. Your feedback regarding the staff's demeanor is important and will be shared with the team for improvement. We are glad that all went well when you finally go to your lane. Best wishes - Clare

Rated 2 out of 5 stars

Food was absolutely disgusting chips…

Food was absolutely disgusting chips still hard and under cooked and burger was the worst I’ve ever tasted . Feral kids allowed to run around where people are trying to do bowling.

September 8, 2026
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Reply from Tenpin - Chichester

Hi Nicola, thank you for taking the time to leave a review of Tenpin Chichester. We are truly sorry to hear about your disappointing experience with our food, especially the chips and burger. We also regret to hear about the disturbance during your bowling experience. Your feedback is very important to us, and we will ensure it is passed on to our team for review and improvement. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Chichester' for somebody to contact you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

Staff were friendly and helpful

Staff were friendly and helpful, especially your online enquiries team who helped me book for my work group.

September 7, 2026
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Reply from Tenpin - Chichester

Hi Rebecca, thank you for the fab 5* review for Tenpin Chichester! We're delighted to hear you enjoyed the service from our team, and we can't wait to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Very clean venue and well kept

Very clean venue and well kept. Good variety of bowling balls for everyone.

Will happily return

September 2, 2026
Unprompted review
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Reply from Tenpin - Chichester

Hi Harry, thank you for your fantastic 5-star review! We are so pleased to hear that you enjoyed your visit and found our venue clean and well-maintained, with a great selection of bowling balls. We look forward to welcoming you back again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Great experience

Great experience. Very clean venue and plenty of bowling balls to choose from.
Will happily return

September 2, 2026
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Reply from Tenpin - Chichester

Hi Harry, thank you for your fantastic 5-star review! We are so pleased to hear that you had a great experience and found our venue clean with plenty of bowling balls to choose from. We look forward to welcoming you back again soon! Best wishes - Rosie

Rated 5 out of 5 stars

The staff were very attentive

The staff were very attentive, helpful & courteous.

September 2, 2026
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Reply from Tenpin - Chichester

Hello Richard,
Thank you for taking the time to rate Tenpin Chichester 5 stars. We are so happy to hear that our team was attentive, helpful, and courteous during your visit. We truly appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

All good

All good . No problems .

September 2, 2026
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Reply from Tenpin - Chichester

Hello Paul,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We are delighted you had no problems at our venue and that the visit was a good one. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 2 out of 5 stars

We had no signal when playing bowling…

We had no signal when playing bowling so was unable to order food and drinks through the QR code, when asking someone if they could take our order, they wanted us to go to the bar to order, but this meant queuing and taking us away from playing bowling, customer service isn't what it use to be!

September 2, 2026
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Reply from Tenpin - Chichester

Hi Sharni, thank you for taking the time to leave a rating and review of Tenpin Chichester. We're sorry to hear that there were some issues at your recent visit. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. We hope to see you again soon. Best wishes, Jade

Rated 5 out of 5 stars

We all had a great time

We all had a great time
Staff were polite and helpful

August 26, 2026
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Reply from Tenpin - Chichester

Hello Marcus, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you all had a great time at our Tenpin in Chichester and found our team great throughout. We do hope to see you again very soon. Best Wishes - Kimberley

Rated 4 out of 5 stars

Pre booking by phone easier than…

Pre booking by phone easier than online.
We took my daughter and grandson ( 10 yrs)

All had great fun

August 19, 2026
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Reply from Tenpin - Chichester

Hi David
Thank you for your feedback! We're so glad to hear that you and your family had a great time with us. We appreciate you letting us know about your booking experience and will take your comments on board. We hope to see you again soon! Best wishes - Clare

Rated 3 out of 5 stars

Bowling was good but the food was not

Bowling was good but the food was not. One of our group was very sick after eating the spiced bean burger

August 26, 2026
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Reply from Tenpin - Chichester

Hi shiv
Thank you for taking the time to leave a review. We are sorry to hear that the food was not to your satisfaction and that a member of your group became unwell after eating. We take all feedback seriously and will pass your comments to our team for review and improvement. Best wishes - Clare

Rated 3 out of 5 stars

Friendly but very loud

Staff were really friendly, bowling was good, but it was SO noisy. Music played at full volume in addition to the other sounds of pool, machines etc meant we were all glad to leave. A shame, as I say, the bowling was good

August 24, 2026
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Reply from Tenpin - Chichester

Hello
We appreciate you taking the time to share your feedback. We're truly sorry that the noise level impacted your experience, despite enjoying the bowling itself. We understand how this can be frustrating. We hope this won't put you off visiting again. Best wishes - Clare

Rated 4 out of 5 stars

Backgroun noise was high

Backgroun noise was high and caused some discomfort, staff were helpful in moving us to a lane awy from the noise source.

August 26, 2026
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Reply from Tenpin - Chichester

Hi Sam, thank you for the 4* rating of Tenpin Chichester. We're sorry to hear that noise volumes affected your recent visit. It's great to hear that the team were able to make some changes to make this more comfortable for you. We hope to see you again soon for another fun time!
Take care,
Kirsty

Rated 2 out of 5 stars

Overly priced

Overly priced. Not much choice for kids in arcade area. No real incentive for people to play and spend money. Tickets get you literally penny sweets. Not worth the money you spend.

August 26, 2026
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Reply from Tenpin - Chichester

Hello, thank you you for taking the time to leave a review of Tenpin Chichester! We're very sorry to hear that your experience with our arcade area and pricing did not meet your expectations. Your feedback is very important to us as we continuously strive to improve and so please be assured all will be shared with the appropriate team! In the meantime, we hope you will give us another chance and we very much look forward to welcoming you back again soon! Best wishes - Mel

Rated 4 out of 5 stars

Very helpful staff

Very helpful staff. Clean. Easy to sign in and play.
On the downside it's extremely noisy and there was no coffee available!! Not enough to spoil the outing though

August 26, 2026
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Reply from Tenpin - Chichester

Hi Pamela
Thank you for taking the time to leave us a 4-star review! We're delighted to hear that you found our staff helpful and the sign-in process easy. We're sorry to hear about the noise level and the lack of coffee, and we will certainly pass this feedback on to our team for consideration. We hope to see you again soon! Best wishes - Clare

Rated 4 out of 5 stars

Polite and helpful staff.good value on…

Polite and helpful staff.good value on drinks and karaoke had good deal on offer made it worthwhile 1.microphones didn't work and it took ages to sort as sooooo busy .but didn't spoil our fun .levi is a star personable

August 26, 2026
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Reply from Tenpin - Chichester

Hi Paul
Thank you for your 4-star review! We're so pleased to hear that you found our staff polite and helpful, and that you enjoyed the value on drinks and the karaoke deal. We appreciate your patience while we resolved the microphone issue during a busy period. It's wonderful to know it didn't spoil your fun! We hope to welcome you back again soon. Best wishes - Clare

Rated 5 out of 5 stars

Great girls night

Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us

August 26, 2026
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Reply from Tenpin - Chichester

Hello
We're delighted to hear that our team member made you feel welcome and contributed positively to your evening. We appreciate you bringing the microphone issue to our attention and are glad it was resolved promptly. We value your feedback. Best wishes - Clare

Rated 2 out of 5 stars

The customer service was appalling

The customer service was appalling. The reason as to why food was not allowed at the lanes is terrible customer experience and not explained at the time of booking and then the wait time for food after the bowling was excruciatingly long when all we wanted to do was leave. It was the explained to me that there were a ‘no refund’’ company. I will not be returning despite the actual bowling being good.

August 16, 2026
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Reply from Tenpin - Chichester

Hello Andrew
Thank you for taking the time to leave us a review. We are truly sorry to hear about your disappointing experience with our customer service, the food policy, and the long wait time for your order. We understand your frustration and regret that we did not meet your expectations. Your feedback is very important to us, and we will ensure it is passed on to the relevant team for review and improvement. Best wishes - Clare

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