Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us
Company replied

Chichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB
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Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us
Company replied
The customer service was appalling. The reason as to why food was not allowed at the lanes is terrible customer experience and not explained at the time of booking and then the wait time for food aft... See more
Company replied
Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... See more
Company replied
Taking my daughter to a summertime singing activity. The staff was very friendly to us and gave us the same amount of time to sing even though we were a bit late on the booking date.
Company replied
Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.
Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, United Kingdom
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Was half an hour late going into the room but other than that the staff was great

Reply from Tenpin - Chichester

Reply from Tenpin - Chichester
Excellent time with staff that really looked after us. Thanks

Reply from Tenpin - Chichester
Very helpful & friendly staff at Chichester,we had a meal was very nice

Reply from Tenpin - Chichester
The gentleman who checked us in was very accommodating. He gave us time to make sure all of our group had arrived. Very helpful when we had a minor problem using the scoring computer. We enjoyed a lovely family outing.

Reply from Tenpin - Chichester
I visited this bowling venue recently as part of an anniversary booking. The venue itself has clearly been improved and expanded since my last visit. It is a much larger space now and I really liked the addition of the pool tables and the overall upgraded layout.
However, unfortunately the experience at reception really affected our visit. From the moment we arrived and mentioned our booking, the staff member we dealt with came across as quite rude and unwelcoming. There was no smile or basic friendliness, and the tone felt quite negative throughout the interaction.
I do understand that staff may be busy or having a difficult moment, but it wasn’t particularly busy at the time we arrived or when we left, so it was disappointing. It made us feel quite uncomfortable and honestly took away from what should have been a nice occasion.
We are not teenagers or a disruptive group, so it felt unnecessary to be made to feel unwelcome. If we hadn’t already pre-booked, I likely would have gone elsewhere.
Overall, the venue itself is good and has improved, but the customer service at reception really let the experience down. I’m not sure I would return based on this experience.

Reply from Tenpin - Chichester
Always enjoy bowling at Tenpin, it's a nice venue with a variety of entertainment options. Staff ard friendly (especially Imagen). We had the half term deal with burgers and 2x games of bowling which was great value. This review would of had 5 stars, however we were placed on the new section of lanes (Lane 20) which was like a wind tunnel with the air con on full blast, and I felt outside by the coast during a storm.

Reply from Tenpin - Chichester
Accidentally booked 10.30am but meant 3pm!! Customer assistant was really nice even though we were very late! He happily booked us onto a 3pm slot. Great customer service!

Reply from Tenpin - Chichester
Lovely afternoon wasn’t to busy everywhere was spotless staff helpful.

Reply from Tenpin - Chichester
Karaoke and bowling was so much fun! We all had a really good time and the staff were so friendly and helpful. The food was also very good and reasonably priced. It was nice to go out and not spend so much money to have a great time.

Reply from Tenpin - Chichester
I booked online for 2 games for 4 people and when I arrived they said I should have had a discount as it was after 5 on a Sunday. I spent £72 and it should have cost me £48 so not impressed

Reply from Tenpin - Chichester
We had a great time staff were friendly and efficient at the Chichester tenpin

Reply from Tenpin - Chichester
Friendly staff. Plenty of activities not just bowling. Definitely going to try out the escape room next time

Reply from Tenpin - Chichester

Reply from Tenpin - Chichester
The experience was fun! Everyone enjoyed themselves, the staff were polite and friendly and the service was as quick as possible due to being busy. The only complaint is that the game had to be delayed due to the bowling balls collecting at the bottom of the lane which caused a blockage. Other than that, it was a good time!

Reply from Tenpin - Chichester
Great fun for all the family. Friendly and helpful staff, everything was easy to set up and all ran smoothly.

Reply from Tenpin - Chichester
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