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Tenpin - Chichester Reviews 

188
TrustScore 4.5 out of 5

4.3

Chichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us

Company replied

Rated 2 out of 5 stars

The customer service was appalling. The reason as to why food was not allowed at the lanes is terrible customer experience and not explained at the time of booking and then the wait time for food aft... See more

Company replied

Rated 5 out of 5 stars

Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... See more

Company replied

Rated 5 out of 5 stars

Taking my daughter to a summertime singing activity. The staff was very friendly to us and gave us the same amount of time to sing even though we were a bit late on the booking date.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.


Contact info

  • Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.3

All reviews

(188)

10,703 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great time

We had a great time

April 29, 2026
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Reply from Tenpin - Chichester

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Chichester. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Excellent as usual

April 29, 2026
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Reply from Tenpin - Chichester

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had an excellent time at our Tenpin in Chichester. We do hope to see you again soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Was half an hour late going into the…

Was half an hour late going into the room but other than that the staff was great

April 21, 2026
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Reply from Tenpin - Chichester

Hello Courtney, Thank you for taking your time to leave us a review from our recent visit to our Tenpin in Chichester! We are sorry to hear the wait time that you faced. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

The staff were really pleasant and…

The staff were really pleasant and helpful.

April 21, 2026
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Reply from Tenpin - Chichester

Hi Nicola, thank you for the lovely 5* rating of Tenpin Chichester. We're thrilled to hear you had a great time and that the team left such a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Excellent time with staff that really…

Excellent time with staff that really looked after us. Thanks

April 21, 2026
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Reply from Tenpin - Chichester

Hello Derick, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Chichester! We will pass your lovely comments onto our team. We do hope to see you again very soon. Best Wishes Kimberley

Rated 5 out of 5 stars

Very helpful & friendly staff at…

Very helpful & friendly staff at Chichester,we had a meal was very nice

April 15, 2026
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Reply from Tenpin - Chichester

Hi Jennifer, thank you for the 5* rating and review of Tenpin Chichester. We're pleased to hear that you had a great time and found the team to be helpful and friendly. We appreciate your kind words and we look forward to welcoming you back again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Friendly and Helpful The gentleman who checked us in was…

The gentleman who checked us in was very accommodating. He gave us time to make sure all of our group had arrived. Very helpful when we had a minor problem using the scoring computer. We enjoyed a lovely family outing.

April 8, 2026
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Reply from Tenpin - Chichester

Hi there
We appreciate your wonderful review! We're so glad the check-in process was smooth and that our staff was helpful when you had a small issue. It's great to hear you enjoyed your family outing, and we hope to see you again soon! Best wishes - Clare

Rated 3 out of 5 stars

Nice venue, rude staff

I visited this bowling venue recently as part of an anniversary booking. The venue itself has clearly been improved and expanded since my last visit. It is a much larger space now and I really liked the addition of the pool tables and the overall upgraded layout.

However, unfortunately the experience at reception really affected our visit. From the moment we arrived and mentioned our booking, the staff member we dealt with came across as quite rude and unwelcoming. There was no smile or basic friendliness, and the tone felt quite negative throughout the interaction.

I do understand that staff may be busy or having a difficult moment, but it wasn’t particularly busy at the time we arrived or when we left, so it was disappointing. It made us feel quite uncomfortable and honestly took away from what should have been a nice occasion.

We are not teenagers or a disruptive group, so it felt unnecessary to be made to feel unwelcome. If we hadn’t already pre-booked, I likely would have gone elsewhere.

Overall, the venue itself is good and has improved, but the customer service at reception really let the experience down. I’m not sure I would return based on this experience.

April 15, 2026
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Reply from Tenpin - Chichester

Hello Zenda.
We appreciate you sharing your experience, and we're sorry to hear that the reception service negatively impacted your anniversary visit. We're glad you liked the updated venue. We'll address your comments about the staff's unwelcoming behavior to ensure a better experience for all our guests in the future. We value your feedback. All the best ~ Laura

Rated 4 out of 5 stars

Always enjoy bowling at Tenpin

Always enjoy bowling at Tenpin, it's a nice venue with a variety of entertainment options. Staff ard friendly (especially Imagen). We had the half term deal with burgers and 2x games of bowling which was great value. This review would of had 5 stars, however we were placed on the new section of lanes (Lane 20) which was like a wind tunnel with the air con on full blast, and I felt outside by the coast during a storm.

April 15, 2026
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Reply from Tenpin - Chichester

Hello James,
Thank you for taking the time to rate Tenpin Chichester 4 stars. We're glad you enjoyed your visit and the half-term deal. We appreciate your kind words about our team. We're sorry the air conditioning on Lane 20 affected your experience. We'll check this to ensure it doesn't impact future visits. Thanks for the feedback! All the best ~ Laura

Rated 5 out of 5 stars

Accidentally booked 10.30am but meant…

Accidentally booked 10.30am but meant 3pm!! Customer assistant was really nice even though we were very late! He happily booked us onto a 3pm slot. Great customer service!

April 15, 2026
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Reply from Tenpin - Chichester

Hi Paula, thank you for the wonderful 5* review! We're so pleased that our team were able to assist with your booking and that you enjoyed the service. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Lovely afternoon wasn’t to busy…

Lovely afternoon wasn’t to busy everywhere was spotless staff helpful.

April 15, 2026
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Reply from Tenpin - Chichester

Hi Kim,

Thank you for your lovely 5* review at Tenpin Chichester! It's great to hear you've had such a lovely time on your recent visit to us. We are delighted you found the staff to be so friendly at the venue and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Karaoke and bowling was so much fun

Karaoke and bowling was so much fun! We all had a really good time and the staff were so friendly and helpful. The food was also very good and reasonably priced. It was nice to go out and not spend so much money to have a great time.

April 11, 2026
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Reply from Tenpin - Chichester

Hi Emma, thank you for rating Tenpin Chichester 5*! We're delighted to hear that you enjoyed the karaoke and bowling, and that you had a great time. We can't wait to see you back again soon! Best wishes - Adelaide

Rated 1 out of 5 stars

I booked online for 2 games for 4…

I booked online for 2 games for 4 people and when I arrived they said I should have had a discount as it was after 5 on a Sunday. I spent £72 and it should have cost me £48 so not impressed

April 15, 2026
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Reply from Tenpin - Chichester

Hi Cath, thank you for taking the time to review Tenpin Chichester! We're sorry to hear that you were disappointed with the pricing. All of our deals can be found on our website here and are available to book online: https://www.tenpin.co.uk/deals . We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

We had a great time staff were friendly…

We had a great time staff were friendly and efficient at the Chichester tenpin

April 8, 2026
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Reply from Tenpin - Chichester

Hello Kathryn, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us and found our team friendly throughout your stay. We do hope to see you again soon at our Tenpin in Chichester. Many Thanks - Kimberley

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff

April 1, 2026
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Reply from Tenpin - Chichester

Hello Max, Thank you for taking your time to leave us a excellent 5* review. We are so pleased to hear that you were happy with our team during your stay! We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great atmosphere

Friendly staff. Plenty of activities not just bowling. Definitely going to try out the escape room next time

April 1, 2026
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Reply from Tenpin - Chichester

Hi Sarah, thanks for leaving a rating and review for Tenpin Chichester! We're happy to hear that you enjoyed your visit and found our staff friendly. We're glad you appreciated the variety of activities we offer, and we hope to welcome you back to try the escape room soon! Best wishes - Rosie

Rated 4 out of 5 stars

Bowling fantastic

Bowling fantastic. Food wasn’t great but kids enjoyed it

April 8, 2026
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Reply from Tenpin - Chichester

Hi Kayleigh, thanks for leaving a rating and review for Tenpin Chichester! We're glad you enjoyed bowling! We appreciate your feedback regarding the food and are happy the kids liked it. Thanks for your review and we look forward to seeing you again soon! Best wishes - Rosie

Rated 5 out of 5 stars
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Charles. Thank you for this lovely 5* review of Tenpin Chichester. It's great to receive this feedback regarding staff, and we will be sure to pass these comments on. Best wishes, Jade

Rated 4 out of 5 stars

The experience was fun!

The experience was fun! Everyone enjoyed themselves, the staff were polite and friendly and the service was as quick as possible due to being busy. The only complaint is that the game had to be delayed due to the bowling balls collecting at the bottom of the lane which caused a blockage. Other than that, it was a good time!

April 4, 2026
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Reply from Tenpin - Chichester

Hi Charlotte! Thank you for rating Tenpin Chichester 4*'s! We are so pleased you had a fun experience! We will be sure to pass this feedback on. Best wishes, Jade

Rated 5 out of 5 stars

Great fun for all the family

Great fun for all the family. Friendly and helpful staff, everything was easy to set up and all ran smoothly.

April 8, 2026
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Reply from Tenpin - Chichester

Hi James,

Thank you for your fantastic 5* review at Tenpin Chichester! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

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