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Tenpin - Chichester Reviews 

188
TrustScore 4.5 out of 5

4.3

Chichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us

Company replied

Rated 2 out of 5 stars

The customer service was appalling. The reason as to why food was not allowed at the lanes is terrible customer experience and not explained at the time of booking and then the wait time for food aft... See more

Company replied

Rated 5 out of 5 stars

Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... See more

Company replied

Rated 5 out of 5 stars

Taking my daughter to a summertime singing activity. The staff was very friendly to us and gave us the same amount of time to sing even though we were a bit late on the booking date.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.


Contact info

  • Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.3

All reviews

(188)

10,703 reviews in the last 12 months

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Rated 2 out of 5 stars

After coming here for a fun afternoon…

After coming here for a fun afternoon we were highly disappointed with our trip.
We were a group of 8 and although we were quickly located to our lanes I was disappointed with the service. We came to do 2 games and a meal. When booking for a 2pm slot initially I had in mind that when we finished bowling we would be seated for our food afterwards (as this is what normally happens when we have come before) so I did this intentionally so we would be feeding children around dinner time. Not even a game in, and food comes to the lanes but because we hadn’t long had lunch we wasn’t overly hungry. It became chaos trying to play the bowling aswell as eating with young children who struggled to sit and eat. We then tried to order drinks on the QR code which didn’t work, went to the bar area then it took nearly 30 minutes for a pitcher of squash and 4 Pepsis to arrive to our lanes. It was just disappointing for the amount of money we spent on what was meant to be a fun day out. Certainly not in a rush to return which is a shame because before this experience it was a firm favourite and we have been many times in the past.

April 2, 2026
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Reply from Tenpin - Chichester

Hi Jessica, thank you for taking the time to leave a review of Tenpin Chichester! We are very sorry to hear that your recent visit was not as enjoyable as it has been on previous visits and we will be certain to pass on your feedback to the team to make them aware of your concerns! We really do hope this will not stop your from visiting us in the future and we very much look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

It was my daughters birthday and she…

It was my daughters birthday and she chose the activity. She really enjoyed the 2 games we played and then time in the arcade

April 8, 2026
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Reply from Tenpin - Chichester

Hello Natalie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that your daughter had a great time celebrating her birthday with us! We do hope to see you again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

First time bowling which I enjoyed.

First time bowling which I enjoyed.
Didn't enjoy loud music or slow drinks service.

April 8, 2026
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Reply from Tenpin - Chichester

Hi Nellie, thank you for the 3* review of Tenpin Chichester! We are so pleased you enjoyed your first time bowling but we are very sorry to hear there was delay in receiving your drinks and you found the music too loud! Please be assured all feedback will be fed back to the team for future improvements and we do hope you will consider visiting us again in the future for some more bowling fun! Best wishes - Mel

Rated 4 out of 5 stars

Visit was very enjoyable

Visit was very enjoyable, the only downside was time waiting for drinks and food not enough staff compared to how busy it was

April 8, 2026
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Reply from Tenpin - Chichester

Hi Kevin, thank you for the wonderful 4* review of Tenpin Chichester! We are pleased you enjoyed your visit and we take on board all feedback which we will be certain to pass onto the team! In the meantime, we hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Chichester TenPin

Chichester tenpin always has a great atmosphere and the staff are always really welcoming and helpful

April 1, 2026
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Reply from Tenpin - Chichester

Hi Katie, thank you for the wonderful 5* rating for Tenpin Chichester! We're delighted to hear that you enjoy the atmosphere and the service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

It was fun and there was loads of games…

It was fun and there was loads of games but in the arcade the pricing of the prizes for tickets are insane and the photo booth is to expensive for 25 tickets u get one single lollipop

April 1, 2026
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Reply from Tenpin - Chichester

Hi there, thank you for leaving Tenpin Chichester a lovely 4* rating and review! We're glad you had fun and enjoyed the variety of games! We appreciate your feedback regarding the arcade, and we will ensure this is shared with the correct teams for future improvements to be made. We hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars
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Reply from Tenpin - Chichester

Hi there,

Thank you for your fantastic 5* review at Tenpin Chichester! It's great to hear you've had such a great time whilst on your recent visit to us. We are delighted you had amazing service at the venue and we look forward to welcoming you back to the venue soon! Best wishes- Steph

Rated 5 out of 5 stars

always a great atmosphere

always a great atmosphere, staff are always helpful and friendly and the kids (and adults) had a great time

April 1, 2026
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Reply from Tenpin - Chichester

Hi GLK, thanks for leaving Tenpin Chichester a rating and review! We're happy to hear that you consistently find a great atmosphere and that our staff are always helpful and friendly too! We're glad everyone had a great time, and we look forward to seeing you again soon! Best wishes - Rosie

Rated 1 out of 5 stars

Service was slow and staff was rude to…

Service was slow and staff was rude to my 4 year old son

April 1, 2026
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Reply from Tenpin - Chichester

Hello Ashley, thank you for taking the time to leave a review of Tenpin Chichester! We are very sorry to hear your recent visit was not as enjoyable as we would have liked and we will most certainly pass your feedback to the relevant team! In the meantime we do hope you will still consider visiting us in the future and if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Chichester' Best wishes - Mel

Rated 5 out of 5 stars

Had a great night lots of laughs with…

Had a great night lots of laughs with our friends. And Levi went out of his way to make sure we had a great time. Truly impeccable member of staff with amazing customer service. I would return just because of how good he made it.

March 28, 2026
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Reply from Tenpin - Chichester

Hi Ellie, thanks for your kind remarks! We are so happy that you had a great night and enjoyed the service provided from our staff member! It's great to hear that you plan to keep coming back to Tenpin. We thrive on this type of feedback, we will be sure to pass this review off to the team. Thanks again! Best wishes, Jade

Rated 1 out of 5 stars

DO NOT WASTE YOURE MONEY ON THE FOOD

The bowling was great but I booked a meal along side it as a part of the half term deal. We ordered two chicken nuggets and chips and one cheese burger and chips. The worst food we have ever had anywhere. We actually left it all and went to McDonald’s instead. Go bowling but eat somewhere else. Not worth the money.

April 1, 2026
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Reply from Tenpin - Chichester

Hi Jade, thank you for taking the time to leave a review of Tenpin Chichester! We are pleased to hear you enjoyed your bowling with us but we are very sorry to hear that your food fell short of our usual high standard! We will be passing you feedback on for future improvements and in the meantime if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Chichester' Best wishes - Mel

Rated 2 out of 5 stars

The bowling was fun but the food was…

The bowling was fun but the food was awful. Looked like it had been re-cooked a day later. Would not recommend eating the food.
Staff were friendly

April 1, 2026
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Reply from Tenpin - Chichester

Hi Katrina, thank you for taking the time to leave a review of Tenpin Chichester. We're glad you enjoyed bowling, but we're sorry to hear the food wasn't satisfactory. We will ensure your feed back is passed on to the correct team for future improvement. Hope to see you again for a much better experience.
Take care,
Kirsty

Rated 5 out of 5 stars

The staff were helpful and everything…

The staff were helpful and everything went smoothly

April 1, 2026
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Reply from Tenpin - Chichester

Hi Maria
We appreciate your 5-star rating! We're so glad everything went smoothly and that our team was helpful during your visit. Best wishes - Clare

Rated 2 out of 5 stars

Very noisy

Very noisy. Expensive for what it is. Balls in very poor condition.

April 1, 2026
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Reply from Tenpin - Chichester

Hi Mark, thank you for taking the time to leave a review of Tenpin Chichester. We're sorry to hear you found your recent visit too noisy and found the balls to be in poor condition. Your feedback is important to us and we will ensure this is passed on for future improvement. We can get busier than usual during school holidays, but we do hope to welcome you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Good location

Good location, easy parking. Good bowling experience with grandchildren.

April 1, 2026
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Reply from Tenpin - Chichester

Hi there, thank you so much for the lovely 5* rating of Tenpin Chichester. We are pleased to hear you had a great time spent with the grandchildren. Hope to see you again for another fun time!
Take care,
Kirsty

Rated 1 out of 5 stars

We enjoyed comin there & we normally…

We enjoyed comin there & we normally order food but we were still full frm cinema.i ordered drnks n ordered take away outside 10pin and we r jst finishn our drinks to go home bt my baby got hungry wyl waitng for us so we let her eat the nuggets.the manager talkd to us and told us off abt the food and to leave and we eat them somewhere else. It was so embarrasing infront of our children.he couldve talked to us discreetly and nicely!put us off coming back there as we come there all the time and always buy food and drinks!

April 1, 2026
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Reply from Tenpin - Chichester

Hello, thank you for the review of Tenpin Chichester! We are pleased to hear you enjoy visiting us on a regular basis with your family! On this occasion we are sorry to hear that the food situation was not dealt with in the correct manner and we will ensure your feedback is fed back to the team. We do hope this will not stop you from visiting us in the future and we hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Staff friendly helpful polite

Staff friendly helpful polite.
Kids had amazing day

March 29, 2026
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Reply from Tenpin - Chichester

Hi Liz,

Thank you for your fantastic 5* review at Tenpin Chichester! We are delighted you found the staff so friendly and helpful and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Very polite and kind staff

Very polite and kind staff
Helping us see up ready to play
Bar staff so helpful
We have been a few times when the grandchildren stay and always have a lovely evening
Thank you.

April 1, 2026
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Reply from Tenpin - Chichester

Hi Georgina,

Thank you for your fantastic 5* review at Tenpin Chichester! We are delighted you've had such a great time whilst on your recent visit to us. We look forward to welcoming you back again very soon! Best wishes- Steph

Rated 3 out of 5 stars

Varied activities, ok quality, could be better

Varied activities which is great, host could have been better for escape room she was a bit grumpy initially when we first went in (not in character) but when she came back in character she was great.
Bowling wise they’ve now put far too many lanes in and they are so narrow and there’s only a “walkway” between every other alley which means the people bowling either side of you affect your game and you kind of have to wait for them to go and go in between their go. I do also believe the lanes to be wonky and that’s not just my gameplay! They are also string pins now which is a real shame, miss it when it was the normal pins as it was a billion times better.
Arcade wise there’s a lot to choose from but very repetitive.
Pool tables are okay and contactless at £2 a game, again quite squished together and the cues are not the best and definitely need replacing.

Overall I only suggest going when they have a deal on, I would not pay full price for anything.

March 25, 2026
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Reply from Tenpin - Chichester

Hi Lucy, thank you for taking the time to leave a review of Tenpin Chichester. We appreciate you taking the time to provide us with your feedback. We are sorry to hear that your visit was not what you had hoped for. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvement. Hope to see you again for a better experience.
Take care,
Kirsty

Rated 5 out of 5 stars

A brilliant experience

A brilliant experience. Staff were great with our party and the children had a great time. We’d definitely book again.

March 25, 2026
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Reply from Tenpin - Chichester

Hi Lydia
We're happy to hear your party had a brilliant experience and the staff were great! We appreciate your feedback and hope to welcome you and the children back again soon. Best wishes - Clare

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