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Tenpin - Chichester Reviews 

189
TrustScore 4.5 out of 5

4.3

Chichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us

Company replied

Rated 5 out of 5 stars

Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... See more

Company replied

Rated 2 out of 5 stars

The customer service was appalling. The reason as to why food was not allowed at the lanes is terrible customer experience and not explained at the time of booking and then the wait time for food aft... See more

Company replied

Rated 5 out of 5 stars

Taking my daughter to a summertime singing activity. The staff was very friendly to us and gave us the same amount of time to sing even though we were a bit late on the booking date.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.


Contact info

  • Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.3

All reviews

(189)

10,703 reviews in the last 12 months

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Rated 5 out of 5 stars

A brilliant experience

A brilliant experience. Staff were great with our party and the children had a great time. We’d definitely book again.

March 25, 2026
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Reply from Tenpin - Chichester

Hi Lydia
We're happy to hear your party had a brilliant experience and the staff were great! We appreciate your feedback and hope to welcome you and the children back again soon. Best wishes - Clare

Rated 5 out of 5 stars

Good fun

Good fun - and staff helpful

March 25, 2026
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Reply from Tenpin - Chichester

Hi Sue
We're so happy you had fun and found our staff helpful. Thank you for the great feedback; we appreciate it and hope to see you again soon! Best wishes - Clare

Rated 5 out of 5 stars

A great night out with friends.

A great night out with a group of friends. The staff were friendly and helpful, the facilities and equipment were really good. The bar was cheap and we even got cocktails delivered to our bowling lane so we didn't have to miss a turn queueing up.

March 25, 2026
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Reply from Tenpin - Chichester

Hi Wendy
We're happy to hear that you and your friends had a great night out! It's great to know that you found our team friendly and helpful, and that you enjoyed the facilities and bar service. Thank you for your positive feedback. Best wishes - Clare

Rated 5 out of 5 stars

Helpful kind happy

March 25, 2026
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Reply from Tenpin - Chichester

Hi Benjamin
Thanks for leaving a review for your visit. We are pleased the staff were happy, kind and helpful and we appreciate your feedback. Best wishes - Clare

Rated 3 out of 5 stars

The Lazer tag aspect of the party was…

The Lazer tag aspect of the party was good, but the food so so slow the children got fed up waiting, had to ask for the cake several times.
A Few of the children said the pizza wasn't great.

March 25, 2026
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Reply from Tenpin - Chichester

Hi Rosanna
We appreciate your feedback and are glad the laser tag was enjoyable. We're sorry the food service was slow and the pizza wasn't a hit. We'll address this to improve our service. Best wishes - Clare

Rated 1 out of 5 stars

Terrible service for my birthday

We rushed to arrive on time for our 8pm slot for karaoke. We were told people were still in the room and had to wait for 15 minutes for them to be kicked out.

This eventually happened, and we had one hour on the machine as we had booked, even though this had run over. However, as we got to nearer 9 o'clock when we should have originally finished. A member of staff kept coming in the room, moaning at us telling us to hurry up. This might sounds petty, but it was really obnoxious. The last thing you want when you are being silly with your friends and partners is someone YOU DONT KNOW coming in and opening the door, so everyone can see you dancing and singing. The guy also went as far as to turn the light off, REGARDLESS OF THE FACT WE HAD 15 MINUTES LEFT!

On what world, is it our fault, that the staff there cant work to a schedule, and ruin time I PAID for with my friends for my birthday evening out. Dont feel it should have been taken out on us whatsoever. Absolute disgrace.

Oh the other thing was the ordering of drinks. We kept trying to order drinks to the karaoke room, which was available on the app, to only be told that we need to order to the table that is inside the karaoke room? There was no label on either tables in there telling us this, so in the end we just went outside to order drinks.

Absolutely disgraceful. For the same money I could buy a karaoke machine.

March 21, 2026
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Reply from Tenpin - Chichester

Hello
Thank you for taking the time to share your experience. We're sorry to hear about the issues with your karaoke booking, the interruptions you experienced, and the confusion regarding drink orders. Please email to customer.feedback@tenpin.co.uk with the details and use the subject "Review - Chichester" so we can look into this. Best wishes - Clare

Rated 3 out of 5 stars

It's just too noisy with machines and…

It's just too noisy with machines and music,we had party and grandparents had to leave.
Would be nice if bowling area was separate.
Had to keep asking booking in staff to repeat everything as couldn't hear

March 25, 2026
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Reply from Tenpin - Chichester

Hi Malcolm, thank you for taking the time to review Tenpin Chichester. We are sorry to hear that you had found the venue too loud. We really appreciate your feedback and will ensure this is passed to the correct team to be looked into. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

The visit delivered on everything…

The visit delivered on everything promised. good and polite check in, the bay was clean the Bowling fun. (our average age for the four of us is min 70's). We experienced good cheer from adjacent players. All good simple fun.

March 10, 2026
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Reply from Tenpin - Chichester

Hi Andrew! Thank you for the brilliant 5* review for Tenpin Chichester! We're delighted to hear that you had a great experience and that you enjoyed the atmosphere and service from our team. We hope to see you back soon! Best wishes, Jade.

Rated 5 out of 5 stars
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Reply from Tenpin - Chichester

Hi Bethie, thank you for taking the time to leave a review of Tenpin Chichester. We are thrilled to hear that you had a fantastic time and found the team to be great. Your kind words will be passed on so that they can get the recognition they deserve. Hope to see you back again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

It was brilliant very clean and…

It was brilliant very clean and children had a great time

March 1, 2026
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Reply from Tenpin - Chichester

Hi, thank you so much for the brilliant 5* rating of Tenpin Chichester. It's great to hear that the children had a fun time. Hope to see you back again soon.
Take care,
Kirsty

Rated 2 out of 5 stars

I paid £18.95 for me and my son to have…

I paid £18.95 for me and my son to have a game of bowling,I thought we had the lane for an hour but after 20 mins we were finished and when I asked if we could have another game,we were told “no”…£18.95 is very expensive for a 20 minute game,I’m a single parent on a low income and thought it would be a nice treat for my son but he was upset and sad that it ended ever so quickly and we won’t be doing that again 😡

February 20, 2026
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Reply from Tenpin - Chichester

Hi Michelle, thank you for taking the time to review Tenpin Chichester! We're very sorry to hear that you found the bowling expensive and for any disappointment caused during your game. The duration of the bowling is approximately 10 minutes per person, per game, and during our peak times, it may not be possible to add another game while visiting as this will be subject to lane and time availability. We have some great offers available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Chichester'. Best wishes - Adelaide

Rated 5 out of 5 stars

Great clean place- just expensive

Staff were lovely towards our daughter, it was her 5th birthday so they gave us lane 5. We were going to have another game but it was £35+ which is so high

February 23, 2026
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Reply from Tenpin - Chichester

Hi Megan
We're happy to hear that our staff made your daughter's 5th birthday special! We appreciate your feedback regarding the pricing for an additional game. Thanks for sharing your experience. Best wishes - Clare

Rated 5 out of 5 stars

Great great

Great great

February 28, 2026
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Reply from Tenpin - Chichester

Hi Natalie
Thanks for leaving us a 5* rating for Tenpin Chichester. We appreciate the feedback and hope to see you again soon. Best wishes - Clare

Rated 3 out of 5 stars

Well organised but a bit pricey for 3…

Well organised but a bit pricey for 3 games of bowling and a few drinks.

February 21, 2026
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Reply from Tenpin - Chichester

Hello Scott, Thank you for taking your time to leave us a review from your recent visit to our Tenpin in Chichester. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Staff really helpful

February 21, 2026
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Reply from Tenpin - Chichester

Hi there, thank you for rating Tenpin Chichester 5*! We're so pleased to hear that you enjoyed the service from our team, and we look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Helpful

Helpful, friendly and knowledgeable staff

February 20, 2026
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Reply from Tenpin - Chichester

Hello Jeanette,
Thank you for taking the time to rate Tenpin Chichester 5 stars. We appreciate your 5-star rating! We are so glad our team was helpful, friendly and knowledgeable. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Great deal and family fun

February 20, 2026
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Reply from Tenpin - Chichester

Hello Anon,
Thank you for taking the time to rate Tenpin Chichester 5 stars. We are delighted you found the deal great and that your family had fun. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura

Rated 1 out of 5 stars

Ĺaser tag with 3 people?

We turned up for laser tag 10:15 as requested early for briefing not seen until 10:35. Found out there would just be three of us in the game and told no refund. Game over 10:55. Not impressed we were looking for a new place for school holidays. DW
People should be warned they maybe the only players, you can fix being on time but I think warning would be useful, If I had known I would have cancelled and taken my grandson bowling instead.

February 20, 2026
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Reply from Tenpin - Chichester

Hello DJAW,
Thank you for taking the time to rate Tenpin Chichester 1 stars, We appreciate you taking the time to share your experience. We're sorry the late briefing and short game impacted your visit. We'll review this to improve our service for future school holiday visitors. All the best ~ Laura

Rated 4 out of 5 stars

A great day out ......

Had a really great time grandson particularly enjoyed himself, only reason for 4 stars is that we ordered meals (took a while but was very busy so understandable) but one was missing which took another 10/15 mins to come out. Over all enjoyale

February 21, 2026
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Reply from Tenpin - Chichester

Hello Sarah,
Thank you for taking the time to rate Tenpin Chichester 4 stars. We're glad your grandson had a great time! We appreciate your feedback and are sorry one of the meals was delayed. We will review our processes to improve meal service times during busy periods. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Clean and very helpful

Clean and very helpful. Definitely recommend this place

February 21, 2026
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Reply from Tenpin - Chichester

Hello Anna-Marie
Thank you for taking the time to rate Tenpin Chichester 5 stars. We appreciate your 5-star rating! We're so glad to hear that you found our place clean and our team helpful. We hope to see you again soon! All the best ~ Laura

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