Bought the bowling and pizza deal, as thought it would be a nice extra treat while bowling. The game was great, however the pizza could only be described as heated cardboard unfortunately. First time... See more
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Great experience we attended the 50% off after 6pm sessions. Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making... See more
Company replied
We had a party for 6, 6 year olds! Value for money was really good, 2 games, pizza, goodie bags, party games including balloon making. The boys loved it! Only thing that let it down was, we ordered... See more
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Great experience But when booking online the student discount did not work so paid full price.
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Company details
Written by the company
Tenpin Crewe is easy reach from Crewe town centre, Nantwich, Sandbach and across South Cheshire — right on the rail network too, so no excuses. With modern bowling lanes and lane lighting, we’re a solid spot for families and groups in the Cheshire area. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep things lively. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Crewe, sorted.
Contact info
Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ, Crewe, United Kingdom
- 0333 034 6100
4.3
Excellent
124 reviews
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Super friendly and helpful staff
February 17, 2026
Reply from Tenpin - Crewe
Hi Sue,
Thank you for your fantastic 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph
Bowling …
Bowling was great soft play was very expensive for its size won’t be using that area again
February 8, 2026
Reply from Tenpin - Crewe
Hi Fran
We're glad you enjoyed bowling! We appreciate your feedback about the soft play area and its pricing. We will review this to improve our customers' experiences. Hope to see you back soon. Best wishes - Clare
Reply from Tenpin - Crewe
Hi Donna, thanks for leaving a rating and review for Tenpin Crewe! We're glad you had a good fun day, and that you were able to get a great online deal. Thank you for your positive feedback! We hope to see you again soon! Best wishes - Rosie
Great experience
Great experience always great to bowl here and great Lazer tag facility
January 28, 2026
Reply from Tenpin - Crewe
Hi, thank you so much for rating Tenpin Crewe a brilliant 5 stars! It's great to hear that you had a fun bowling experience and even enjoyed our laser facilities. We hope to see you back again for another striking time.
Take care,
Kirsty
Lane kept on breaking and balls kept…
Lane kept on breaking and balls kept getting stuck waste of money taken 3hrs to complete the games
February 3, 2026
Reply from Tenpin - Crewe
Hi Kris, thanks for leaving a rating and review for Tenpin Crewe! We're very sorry the lane malfunctions and ball jams negatively impacted your experience and increased your game time. We appreciate your feedback and we will ensure its shared with the correct teams. Please feel free to get in touch should you wish to discuss your visit further. Please include the details of you visit in an email to customer.feedback@tenpin.co.uk with the subject 'Review - Crewe' - We hope to welcome you back for a better experience in the future! Best wishes - Rosie
Reply from Tenpin - Crewe
Hi Denis! Thanks for leaving Tenpin Crewe a rating and review. We're so glad you enjoyed our games and found our team to be lovely! Thank you for your wonderful five-star review; we appreciate it and we hope to see you again soon! Best wishes - Rosie
Wholesome family fun
Wholesome family fun! Tenpin is maintained really well. No issues during our time here. Added extra games with ease. Really fun 2 hours spent here and the prices were great.
February 3, 2026
Reply from Tenpin - Crewe
Hey Rebecca, thank you for the lovely 5* rating and review of Tenpin Crewe. We are thrilled to hear that you had a fantastic time and that you were even able to add on additional games! We hope to see you back again soon for another fun experience.
Take care,
Kirsty
Dirty and slippery floor
Dirty and slippery floor. Booked my visit for 6:30 pm. Had to wait an hour to start a game after changing the lane 3 times due to double booking by staff. Not happy
January 31, 2026
Reply from Tenpin - Crewe
Hi Wojciech, thank you for taking the time to leave a review of Tenpin Crewe. We are sorry to hear that your recent visit was not to the standards we would expect. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review - Crewe'.
Take care,
Kirsty
Great time bowling
Great time bowling for my son’s birthday. Prices have gone quite expensive but got a deal where a pizza was included. Only criticism is that the seating area by the lanes is far too small for 6 people. Was much better when it was more open.
January 12, 2026
Reply from Tenpin - Crewe
Hi Amy, thank you very much for the lovely 4* review of Tenpin Crewe! We are so pleased you had a great time with us celebrating your son's birthday and we take on board all of your feedback which we will be certain to pass on! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
The bar area was absolutely filthy
The bar area was absolutely filthy. There was no where to sit that was clean. The floor had food, sweets and rubbish everywhere and no one came to clean any of it up the whole time we were there. The bowling lane was the same. We got to our lane and drinks and jugs and mess was everywhere. We had to clear it all before we could play. Not a great experience at all. I appreciate it was busy but there’s no excuse for mess like there was.
January 24, 2026
Reply from Tenpin - Crewe
Hi KB, thank you for taking the time to write a review for Tenpin Crewe! We're sorry to hear of the issues with the cleanliness during your visit and for any inconvenience caused. We will ensure your feedback is passed to the site team for future improvements to be made. We hope to see you again soon for a better experience. Best wishes - Adelaide
Poor service
Ordered drinks to lane via QR code and took 30 mins to arrive only after I have to chase them up.
Food service apparently also delayed…was asked has nobody told you? Pizza arrived as final ball was bowled.
January 24, 2026
Reply from Tenpin - Crewe
Hi there, thank you for taking the time to leave a review for Tenpin Crewe. We're very sorry to hear that there had been delays in receiving your food and drinks order. We will ensure your feedback is passed on for future improvements. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Crewe'. We hope to see you again soon! Best wishes - Adelaide
Great afternoon bowling
Great afternoon bowling. We were made to feel welcome and everything went smoothly. The place was clean and well maintained. Would definitely return.
January 4, 2026
Reply from Tenpin - Crewe
Hello Timothy, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you had a great afternoon with us. We do hope to see you all again very soon. Best Wishes - Kimberley
Reply from Tenpin - Crewe
Hi Michael,
Thank you for your amazing 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great fun
Well organised, very helpful staff, value for money, great fun, clean environment.
January 17, 2026
Reply from Tenpin - Crewe
Hi Andrew, thank you for the 5* rating of Tenpin Crewe. It's great to hear you had a fun time and found it great value for money. Hope to see you back again soon!
Take care,
Kirsty
Reply from Tenpin - Crewe
Hi Caroline,
Thank you for your fantastic 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Reply from Tenpin - Crewe
Hi Aleesha, thank you for the fab 4* review! We're so pleased to hear that our team provided a helpful service and that you had a great time at Tenpin Crewe. We look forward to seeing you again soon! Best wishes - Adelaide
Shocking service
Arrived 15 mins early no alleys available, that wasnt the issue. We got told to wait, no problem got told to go on lane 8 and someone would come over and clear the mess and rubbish left, no one came and didnt activate out lane, had to go there and ask them to activate twice wothin 20 minutes. Finally after the second attempt the lane was active. Went to get the family drinks there were 4 people behind the bar 1 serving tje rest just stood there talkong 2 lads in jackets so suspecting managers.They looked over at me and just turned there backs to me. I had to wait 15 minutes to get a drink with only one person serving a full arcade and boeling lanes whilst he others just stood there talking. The barman did apologise for the wait and i said no need an apology from you its the 3 people stood behind you who need to apologise to all the waiting customers. Theu could all serve as i witnessed them serving at the start so there was no excuse absolutely shocking service will not take my family here again.my lids were bored because of the waiting around i also asked them to please clear the mess and no one arrived to do this. How can tenpin employ people like this and allow this to happen they need to restructure their managers.They were more interested chatting and laughing amongst thenselves.
January 11, 2026
Reply from Tenpin - Crewe
Hi Peter.
We appreciate you taking the time to share your experience at Tenpin Crewe. We're sorry to hear about the issues you encountered with the lane availability, activation delays, and the service at the bar. We'll address your concerns with our team to improve our service and ensure a better experience for our guests. If you would like to discuss your visit further, please email customer.feedback@tenpin.co.uk with the subject "Review - Crewe" and the details for someone to contact you directly. Best wishes - Clare
Lady behind the bar was rude and…
Lady behind the bar was rude and completely messed up the drinks order.
January 8, 2026
Reply from Tenpin - Crewe
Hello, Thank you for taking your time to leave us a review. We are sorry to hear that your order placed at the bar was taken incorrectly. We do hope to see you again soon for a much smoother experience. Our apologies - Kimberley
Food that i had paid for didnt arrive…
Food that i had paid for didnt arrive we finished our game sat and finished our drinks for a further 10mins still nothing went to the arcade gave it another 20mins then went to ask they said yes it did come out you had left the lane and we came to look for you clearly not as we were only near the bar area and I didnt see anyone carrying a tray of food! No refund and an email saying that the food was brought out! Very dissapointing as we come regularly
January 2, 2026
Reply from Tenpin - Crewe
Hi Gemma, thank you for taking the time to write a review for Tenpin Crewe! We're sorry to hear that the food and drinks had arrived later than expected and for any disappointment caused. So that we can discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Crewe'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Got onto the lane straight away.
Got onto the lane straight away.
Half price meant affordable.
Polite and helpful staff.
December 30, 2025
Reply from Tenpin - Crewe
Hey Wayne, thank you for the lovely review of Tenpin Crewe. We are pleased to hear you had a great time and got to take advantage of our offers. Hope to see you back again soon.
Take care,
Kirsty
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