Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... See more
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See what reviewers are saying
The software was causing the lanes to foul so we had to wait for that to be resolved and balls kept getting stuck and the pins weren't being collected on each throw meaning we had to bowl twice with t... See more
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The staff were very helpful. Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was t... See more
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me and my partner had an absolutely brilliant time using the arcade, playing pool and having a few cheeky drinks. but a special mention to a member of the team autumn, she was amazing! quick and frien... See more
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Company details
Written by the company
Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.
Contact info
Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, United Kingdom
- 0333 034 6100
4.3
Excellent
147 reviews
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Reply from Tenpin - Dudley
Hi Damien, thank you so much for the 5* review of Tenpin Dudley! We are really pleased to hear you had an excellent experience! We can't wait to see you again soon for another 5* experience! Best wishes, Jade
Reply from Tenpin - Dudley
Hi Zakir, what a brilliant 5* review of Tenpin Dudley! We are delighted you had such a fun visit and found our staff friendly and helpful! We do hope this means you will visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Reply from Tenpin - Dudley
Hi Paul
We're glad you enjoyed your family time with us! Thank you for sharing your positive experience; we appreciate it. Best wishes- Clare
Reply from Tenpin - Dudley
Hello, what a fabulous 5* review of Tenpin Dudley! We are thrilled you had such a great time and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Dudley
Hi Una, thank you for rating Tenpin Dudley a lovely 5 stars! We're pleased to hear you had a good time and found the team to be polite and helpful. Hope to see you again soon.
Take care,
Kirsty
Friendly service from all the staff we…
Friendly service from all the staff we met & competitive prices. Venue clean & tidy.
March 30, 2026
Reply from Tenpin - Dudley
Hi Julie, thank you for rating Tenpin Dudley a fab 5*! We're so pleased to hear that you enjoyed the service from our team and the venue, and we can't wait to see you again soon! Best wishes - Adelaide
Lovely member of staff
Lovely lady on the front desk name agnes I think something along those lines was really lovely helpful polite, also other members of staff worked hard to keep all areas clean and tidy my children loved it there
April 1, 2026
Reply from Tenpin - Dudley
Hi Tanya, what a wonderful 5* review of Tenpin Dudley! We are so pleased yourself and your children had a great time and you received excellent customer service on your visit! We will be sure to pass your lovely feedback on and we look forward to seeing you again soon for another fun day out! Best wishes - Mel
Reply from Tenpin - Dudley
Hi Elaine, thank you for the excellent 5* review of Tenpin Dudley! We are so pleased you love visiting us and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Dudley
Hi Mathew
We appreciate your 4-star rating! We're so glad you enjoyed our service and that our team's friendliness enhanced your experience. Best wishes - Clare
Excellent service
Great location, excellent for everyone ‼️ Booked for my sons birthday 🎉🎉
March 25, 2026
Reply from Tenpin - Dudley
Hi Magdalena, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're happy to hear that our location met your expectations and that you all enjoyed celebrating your son's birthday with us. We are so glad you enjoyed your experience and we greatly appreciate your positive feedback! We can't wait to see you again soon! Best wishes - Rosie
I had a group of about 10 people in the…
I had a group of about 10 people in the lane next to us . They were shouting and screaming constantly and coming across into our lanes blocking our access. Not once did any staff or security ask them to behave , very disappointed with people being let ruin othere people's night
March 24, 2026
Reply from Tenpin - Dudley
Hi Mr Neale, thank you for leaving Tenpin Dudley a rating and review. We appreciate you taking the time to share your experience. We're sorry to hear that the behavior of another group impacted your experience. We'll ensure this feedback is shared with the correct teams for future improvements to be made. We hope to have an opportunity to welcome you back again soon! Best wishes - Rosie
Everyone had a great evening of bowling…
Everyone had a great evening of bowling and the food and drink were also great. Good food and great value for money thankyou.
March 24, 2026
Reply from Tenpin - Dudley
Hi Maria
We're happy everyone had a great evening of bowling, and that the food and drink were also great. We appreciate you letting us know that you consider it good value for money. Best wishes - Clare
Good bowling lanes and other facilities
Easy check in. Lane clean and tidy. Drinks and food ordered through app and arrived quickly. Good choice of arcade machines.
March 24, 2026
Reply from Tenpin - Dudley
Hi Laura, thank you for the 5* review for Tenpin Dudley! We're so pleased to hear that you found the check-in and ordering process easy and that you enjoyed the arcade games. We look forward to seeing you again soon! Best wishes - Adelaide
Bowling and arcade
The experience was wonderful but could do with adding 2p sliding machines as well as 10p ones
March 20, 2026
Reply from Tenpin - Dudley
Hi Jayne, thank you so much for the 5* rating of Tenpin Dudley. We are pleased to hear you had a fun time. Your feedback is important to us and we will ensure this is passed on to the correct team.
Take care,
Kirsty
Lovely staff very helpful and friendly
Lovely staff very helpful and friendly. I made a mistake with the booking I phoned straight away and the lady that answered could not have been more helpful she sorted the booking out with no problems at all. The booking was for my husband and grandson they said they really enjoyed their game the food was lovely and they were even offered some sweets which were very much appreciated. If it was a little less expensive I’m sure they would go more often but it was well worth the visit, many thanks to all the staff at Dudley Tenpin.
March 15, 2026
Reply from Tenpin - Dudley
Hi Carole
We're happy to hear that our staff was helpful and friendly when resolving the booking issue. We're glad your husband and grandson enjoyed their game, the food, and the sweets. We appreciate your feedback regarding the cost and thank you for your visit! Best wishes - Clare
Excellent bowling fun
Excellent service and helpful staff friendly atmosphere and cleanliness in all sections
February 28, 2026
Reply from Tenpin - Dudley
Hi Gemma,
Thank you for your fantastic 5* review at Tenpin Dudley! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly at the venue, and we look forward to welcoming you back again very soon! Best wishes- Steph
It was really busy on a Friday evening
It was really busy on a Friday evening. myself and my family was treated efficiently and with courtesy.
February 27, 2026
Reply from Tenpin - Dudley
Hi there, thank you for rating Tenpin Dudley a wonderful 5*! We're delighted to hear that you enjoyed the service from our team, and we look forward to seeing you again soon! Best wishes - Adelaide
When I was waiting for my friend to…
When I was waiting for my friend to come the lane that was reserved for me was still open until they arrived
February 27, 2026
Reply from Tenpin - Dudley
Hi Lily, thank you for rating Tenpin Dudley 5*! We're glad to hear that our team were able to help with your booking lane until your friend had arrived. We hope to see you again soon! Best wishes - Adelaide
Love it here
Love it here. Excellent for a day out with the grandchildren. Fully recommend, Great modern bowling alley.
February 20, 2026
Reply from Tenpin - Dudley
Hi Wendy, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're happy you love our bowling alley and had a great day out with your grandchildren. Thank you for your recommendation; we appreciate your positive feedback and hope to see you again soon! Best wishes - Rosie
Half term visit
The lady on the desk at check in was rude and distracted, not welcoming understandably it was half term and busy, I feel working in that environment you have to embrace the business with energy and enthusiasm this particular colleague was lacking this. We ordered food through the qr code at the table after a 40 minute wait and hungry children we asked when our food would arrive to find the order had not been placed as a receipt didn’t print, we then continued to wait for only a short while but the food wasn’t of a good standard, the pizza was hard and the adult meal was the same size portion a child’s. Overall an experienced enjoyed by the children but not so much adults trying to survive half term.
February 20, 2026
Reply from Tenpin - Dudley
We appreciate you sharing your experience. We're sorry to hear about the check-in, the food order issue, and the meal quality. We will address your comments about staff attitude and food standards with our team. We're glad the children enjoyed their time, and we hope your next visit is better. If you would like to discuss this further with us, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
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