Great family outing made all the better by using the 1/2 price Tuesday desl.Super easy booking and confirmation.Lanes all set up on arrival.Very courteous and efficient.staff.A great time was had by a... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great family outing made all the better by using the 1/2 price Tuesday desl.Super easy booking and confirmation.Lanes all set up on arrival.Very courteous and efficient.staff.A great time was had by a... See more
Company replied
Bowling was really fun, easy to use the touch screen to control the settings and the place was tidy with employees clearing away glasses once empty. However, could do with more of a variety of bowli... See more
Company replied
We enjoyed our game so much we paid for an extra one. Unfortunately during this game, the system failed and we couldn't continue. The staff then allocated another lane for us and gave us additional tw... See more
Company replied
To be honest, for the money we paid, the experience was disappointing. The pods where we were seated were dirty and quite small, especially for four people. The food was poor quality, and we had t... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn’t respond to my email until the day after so wasn’t able to reschedule tickets as website glitched when booking them and gave me the earliest time of the day

Reply from Tenpin - Glasgow
Played 2 games and 3 times it broke down and required a guy to come and fix it, some sort of sensor problem which took a good 5 minutes each time which kind of ruined the game.

Reply from Tenpin - Glasgow
Food took forever to be served and was just a bowl of fries. Was delivered about 30-40 mins after ordering when we were on our last shots

Reply from Tenpin - Glasgow
Staff where friendly and the bowling was excellent

Reply from Tenpin - Glasgow

Reply from Tenpin - Glasgow
The cost was good value place was clean and tidy staff very efficient

Reply from Tenpin - Glasgow

Reply from Tenpin - Glasgow
We had a really good time. No waiting, good service, good price and great games. What else can you ask for

Reply from Tenpin - Glasgow
Great family outing made all the better by using the 1/2 price Tuesday desl.Super easy booking and confirmation.Lanes all set up on arrival.Very courteous and efficient.staff.A great time was had by all adults and kids.Will defo be back!!

Reply from Tenpin - Glasgow
The bowling and the staff were brilliant. We booked karaoke online to learn thst it’s 20 pound if you book in the premises but 50 if you book online.
Mics weren’t working. Staff tried really hard, manager tried really hard not to speak to us. Eventually got a refund. Except it wasn’t another 50 has been taken from my account and not refunded.

Reply from Tenpin - Glasgow
Waited ages for food which was pre ordered, came on game 9

Reply from Tenpin - Glasgow
Love tenpin but feel the tables at lanes are small we had 4 children and two parents so when you order food etc not enough room

Reply from Tenpin - Glasgow
My daughter had a great birthday karaoke experience with her friends. Lyall was a fantastic emoliyee who was very attentive.

Reply from Tenpin - Glasgow
The bowling was ok, would be five stars but our lane broke twice over two games and the burger we got was terrible quality. Loved the arcade and pool though!

Reply from Tenpin - Glasgow
Never had too wait long even when it was busy and staff where kind as always

Reply from Tenpin - Glasgow
Pressed the call button to order some drinks, nobody attended for a long time, no bother I’ll get them at the bar. At the bar another client was putting in a large drinks order, being served by somebody competent. Three other staff were watching her. There were two additional staff right next to them in the booking in section just talking. Ok I can wait, patiently, no-one acknowledged I was there. No eye contact, no explanation why 5 people are just standing around not serving, no oh sorry we will be with you, maybe they were training, maybe they were statues who knows, I don’t know because nobody spoke to me. Competent server was busy with a large order. Even that person if they were training could have thrown me a look to explain, or pushed the boat out and spoke to me. I gave up, finished our games and left, mouth as dry as a flip flop. But still breathing, not the end of the world, but the whole situation was weird af.

Reply from Tenpin - Glasgow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.