Great atmosphere, clean lanes, music, sports, arcades I would change bringing meals to the lane as there is no where to put your food (table) (1 table split between 2 lanes with a divider wall s... See more
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Team were helpful, booking process was easy and location was great to get to. We weren't aware that there was a car park nearby, so will use that next time and unfortunately the ticket machine for th... See more
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Great service friendly and organised, definitely went the extra mile to help us out with all our requirements. Galaxy Luton Thank you
Company replied
Friendly staff nice and clean ordered food took a bit of time to come the brought out the wrong food then had to wait for correct food but overall very happy
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
The Galaxy Centre, Bridge St, Luton, LU1 2NB, Luton, United Kingdom
- 0333 034 6100
4.3
Excellent
23 reviews
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Reply from Tenpin - Luton
Hello Mr Nahad,
Thank you for taking the time to rate Tenpin Luton 5 stars. We're so happy to hear that your daughter and her friends had such a wonderful time with us! We truly appreciate your kind words. We look forward to welcoming you back again soon. All the best ~ Laura
I ordered a food but it took 30min to…
I ordered a food but it took 30min to gave my order, in that time i have finished my game
July 22, 2026
Reply from Tenpin - Luton
Hi Hari, thank you for taking the time to write a review for Tenpin Luton! We're very sorry to hear that there had been a delay for your food order to arrive. We will ensure your feedback is passed to the correct team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Luton'. Best wishes - Adelaide
Great service friendly and organised
Great service friendly and organised, definitely went the extra mile to help us out with all our requirements.
Galaxy Luton
Thank you
July 1, 2026
Reply from Tenpin - Luton
Hi there, thank you so much for the excellent 5* review of Tenpin Luton! We are really pleased to hear you had a great visit and we can't wait to see you again soon for another 5* experience! Best wishes, Jade
Reply from Tenpin - Luton
Hi Kayley
We're so glad your family enjoys visiting us! Thank you for the wonderful feedback. We hope to see you again soon. Best wishes - Clare
Bowling
My daughter and i had a good time bowling it wasn’t very busy which wS nice for us.
June 3, 2026
Reply from Tenpin - Luton
Hello Erin, Thank you for taking your time to leave us a great 5* review, We are thrilled to hear that you and your daughter had a great time at our Tenpin in Luton. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin - Luton
Hi Bakari,
Thank you for your fantastic 5* review at Tenpin Luton! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great experience
Great experience. Staff were friendly and very helpful.
Food and drinks were good too. Would definitely go back again.
May 27, 2026
Reply from Tenpin - Luton
Hello customer 13,
Thank you for your fantastic 5-star review! We are so pleased you had a great experience and enjoyed our friendly staff, food, and drinks. We hope to see you again soon! All the best ~ Laura
It was awesome 🕶️
May 20, 2026
Reply from Tenpin - Luton
Hi Sophie, thank you for the lovely 5* rating of Tenpin Luton. We are delighted to hear that you had an awesome time. We hope to see you again soon for another 5* experience. Best wishes, Jade
Reply from Tenpin - Luton
Hi Kully, thank you for rating Tenpin Luton 5*! It's great to hear your child loved the bowling and laser tag. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Family fun
Not over crowded. Clean and tidy. Good security . No hassle. Need some more staff to speed service up
May 13, 2026
Reply from Tenpin - Luton
Hello Amanda,
Thank you for taking the time to rate Tenpin Luton 5 stars. We're happy you found our facilities clean, secure and not too busy. We appreciate your feedback regarding the speed of our service, and we'll consider adding more staff. All the best ~ Laura
value for money with the offer
May 6, 2026
Reply from Tenpin - Luton
Hi there, thank you so much for the 4* review of Tenpin Luton! We are pleased to hear you were happy with our pricing. We hope to welcome you again very soon. Best wishes, Jade
Great atmosphere
Great atmosphere, clean lanes, music, sports, arcades
I would change bringing meals to the lane as there is no where to put your food (table) (1 table split between 2 lanes with a divider wall separating it.we wanted out meals after bowling so we could sit at a table and actually enjoy the food.
We did say to have after bowling but the girls at the desk said no it just comes to the lane usually. (previously attended and they were happy to wait until we had finished bowling)
May 6, 2026
Reply from Tenpin - Luton
Hi Kiz, thank you for taking the time to leave a review of Tenpin Luton! We are so happy you had a great time and enjoyed the atmosphere on your recent visit! We also very much appreciate all of your feedback which will certainly be passed onto the team and we do hope you will visit us again soon for another great day out! Best wishes - Mel
Team were helpful
Team were helpful, booking process was easy and location was great to get to.
We weren't aware that there was a car park nearby, so will use that next time and unfortunately the ticket machine for the prizes broke but was quickly fixed by the team.
April 15, 2026
Reply from Tenpin - Luton
Hi Tia, thank you for rating Tenpin Luton 4*! We're so glad to hear this lovely positive feedback. It's great to hear the staff were able to quickly resolve the issue with the ticket machine. We can't wait to welcome you back soon! Best wishes, Jade
Reply from Tenpin - Luton
Hello PV,
Thank you for taking the time to rate Tenpin Luton 4 stars. We are delighted to hear that you had a good experience at the venue. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Reply from Tenpin - Luton
Hi Elena. Thanks so much for rating Tenpin Luton 5*! We are really pleased to hear you had a great time. We hope to see you back soon. Best wishes, Jade
Reply from Tenpin - Luton
Hello Elena, what a wonderful 5* review of Tenpin Luton! We are so happy to see you daughter had a great time celebrating her birthday with us and we very much look forward to welcoming you back for another fun day out! Best wishes - Mel
Had a fabulous time one member of staff…
Had a fabulous time one member of staff stood out to me her name was Chloe couldn’t do enough for us charming young lady
April 1, 2026
Reply from Tenpin - Luton
Hi Tracey, what a brilliant 5* review of Tenpin Luton! We are so pleased you had the best time and we will be sure to pass your lovely feedback on! We look forward to seeing you again soon! Best wishes - Mel
Reply from Tenpin - Luton
Hi Shahid, what a brilliant 5* review of Tenpin Luton! We are so pleased you had a great time with your family and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Reply from Tenpin - Luton
Hi there
We're happy you enjoyed hanging out with your friend and appreciate that we offer a variety of games. Thank you for your positive feedback! Best wishes - Clare
Food was just about edible
Food was just about edible, burger buns were dry and more like toast, the chicken inside was again dry, waited 10 mins at the bar for drinks on 2 separate occasions without even an apology for the wait all in all poor quality of service providing a poor product
March 13, 2026
Reply from Tenpin - Luton
Hi there
We appreciate you sharing your experience. We're sorry the food wasn't up to standard and for the delays at the bar. We'll look into this to improve our service and food quality. We hope to offer you a better experience in the future. If you would like to speak to someone further about your experience, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Luton" and the details. Best wishes - Clare
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