Great atmosphere, clean lanes, music, sports, arcades I would change bringing meals to the lane as there is no where to put your food (table) (1 table split between 2 lanes with a divider wall s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Team were helpful, booking process was easy and location was great to get to. We weren't aware that there was a car park nearby, so will use that next time and unfortunately the ticket machine for th... See more
Company replied
Great service friendly and organised, definitely went the extra mile to help us out with all our requirements. Galaxy Luton Thank you
Company replied
Friendly staff nice and clean ordered food took a bit of time to come the brought out the wrong food then had to wait for correct food but overall very happy
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
The Galaxy Centre, Bridge St, Luton, LU1 2NB, Luton, United Kingdom
- 0333 034 6100
4.3
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff nice and clean ordered…
Friendly staff nice and clean ordered food took a bit of time to come the brought out the wrong food then had to wait for correct food but overall very happy
February 28, 2026
Reply from Tenpin - Luton
Hi Kevin, thank you for the brilliant 5* rating! We're sorry that there had been a mix up with your food order but we're glad this was able to be resolved and that you enjoyed your visit. We hope to see you again soon! Best wishes - Adelaide
Laser Tag
It was excellent. Staff was friendly and the laser tag activity was fun. Only recommendation is to add safe zones in the bases to prevent spawn camping and make it so that if the tagger gets hit, they can't score points until they go back to their base and confirm their presence to avoid exploitations.
January 27, 2026
Reply from Tenpin - Luton
Hi, thank you for the brilliant 5* rating of Tenpin Luton. We are thrilled to hear that you had an excellent time at the laser tag. Your feedback is important to us and we will pass your comments on to the correct team. Hope to see you again soon for another 5* experience.
Take care,
Kirsty
great great great
December 19, 2025
Reply from Tenpin - Luton
Hi there,
Thank you for your amazing 5* review at Tenpin Luton! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.