It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... See more

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Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... See more
The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... See more
Company replied
We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
1 Grafton Gate East, MK9 1AH, Milton Keynes, United Kingdom
- 0333 034 6100
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I was a pleasurable experience taking…
I was a pleasurable experience taking my 3 grandchildren to Tenpin at Milton Keynes as the staff were all friendly and obliging and I was delighted to be able to park my car for free.

Reply from Tenpin - Milton Keynes
Great fun
Great fun, good system. Good value. Shame there was no aircon, which made a small room very warm. Hence only 4 stars

Reply from Tenpin - Milton Keynes
A great time had by all
The bowling was good fun as usual, but this time we also took advantage of the cheap deal on karaoke. We did an hour for £20 for the 7 of us and it was great fun. We all had a thoroughly good time. If you're thinking of doing karaoke, it's probably worth going in with at least a list of 3 or 4 popular songs that you can quickly add to the playlist, which will then ensure that you can add new songs to the list with less urgency to try and avoid gaps where no song is playing. The staff were very helpful and booking it on the spur of the moment after bowling was simple. The room was clean and included done inflatable instruments to add to the playfulness of the karaoke.

Reply from Tenpin - Milton Keynes
We had booked the wrong time for karoke…
We had booked the wrong time for karoke but Peter was so kind enough to let us in. Thank you so much to both staff members who set up the karaoke and let us stay for the half an hour session!

Reply from Tenpin - Milton Keynes
Was very calm place place
Was very calm place place, most relaxing and staff friendly will definitely come again

Reply from Tenpin - Milton Keynes
Bowling trip with my 3 year old son
Friendly customer service, clean and tidy bowling lanes

Reply from Tenpin - Milton Keynes

Reply from Tenpin - Milton Keynes
Drinks took a while to arrive at our…
Drinks took a while to arrive at our lane using the qr but friendly and kind staff

Reply from Tenpin - Milton Keynes
All ways such lovely helpful staff my…
All ways such lovely helpful staff my kids love it there

Reply from Tenpin - Milton Keynes
Claw machine beyond rigged, robbery
The drinks were nice, the bowling was fun too. The arcade ruined the night though. The claw machines are the most rigged ones ive ever seen. I easily sank £100 into one and didnt even get one plushie for my little boy. It was such a disappointment, it wasnt even a big or expensive plushie, i would have expected the claw to grip harder after £20 but it didnt and I feel like i failed him as a father and got ripped off in the process. A bad end to what could have been a great evening...

Reply from Tenpin - Milton Keynes
I will put into a complaint
I will put into a complaint. I do not want to review as I would not want my negative comments published without the venue having an opportunity to review and rectify for future birthday parties.

Reply from Tenpin - Milton Keynes
Good customer service.Had a positive…
Good customer service.Had a positive experience from Start to Finish..

Reply from Tenpin - Milton Keynes
Great place
Great place, easy to get to and park, lanes are nice and private seating which is a plus. Drinks service is brilliant, also pool tables are good and the arcades are good but prizes need to be alot better.

Reply from Tenpin - Milton Keynes
An Enjoyable Experience
We enjoyed the place. Staff were very helpful and we will return.

Reply from Tenpin - Milton Keynes
Food and drink quality was poor
Food and drink quality was poor. Arcade machines kept taking money and when queried was told a member of staff would be over and never arrived. Used to be great but wouldn't book again for the price.

Reply from Tenpin - Milton Keynes
Was dirty & rude experience
Was dirty, slow service taking 20 minutes to get a drink to your lane and food taking 30-40 minutes and luke warm and dry upon arrival.
Staff were friendly other than a lady on a lane next to some teenagers celebrating a birthday (4 of them 14) who told them shes an off duty employee. The kids threw two balls down the lane instead of 1 and the way this lady spoke to them and threatened them with management was appauling. She spoke to them rudely and i witnessed this myself. She was on lane 15 about 4.30pm and if this is how your staff member represent the company off duty then i wont be returning.

Reply from Tenpin - Milton Keynes
One of the hottest days of the year and…
One of the hottest days of the year and there was no air conditioning

Reply from Tenpin - Milton Keynes
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