It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... See more
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Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... See more
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The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... See more
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We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
1 Grafton Gate East, MK9 1AH, Milton Keynes, United Kingdom
- 0333 034 6100
4.1
Great
198 reviews
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Reply from Tenpin - Milton Keynes
Hello
It's lovely to hear that the customer service is excellent. We appreciate your 5* rating! Best wishes - Clare
The worker were very polite and got us…
The worker were very polite and got us to our lane very quickly. But we where next to a a group of young kids and they kept standing on our side so we would have to wait for them to move before we could take our turn and they spilt water on our side as well and just look at us and laughed. They had an adult there as well and they didn’t do anything about it either but other than that we had a great time and experience.
May 27, 2026
Reply from Tenpin - Milton Keynes
Hi Taylor, thank you for leaving Tenpin Milton Keynes a lovely 4* rating and review! We appreciate you sharing your experience and we are happy to hear that our workers were polite and efficient. We are sorry to hear about the disruptive group and the inconvenience it caused you. We will ensure that this feedback is passed onto the correct teams for future improvements to be made. We hope to see you again in the future! Best wishes - Rosie
Good mix of things to do on site - Avoid the cafe/bar altogether
The escape room experience was good though the room was smallish compared to others we have done before elsewhere. The food on site was awful and overpriced - the very young staff at the cafe/bar were rude and not interested in serving customers. The mojito was simply ice and soda as they had "run out" of mint and lemon and yet did not bother to ask if we wanted something else. Did not even mention the missing ingredients until I raised it. The panini had a smear of pesto and hardly anything else in it!
June 3, 2026
Reply from Tenpin - Milton Keynes
Hi there, thank you for the 3* review for Tenpin Milton Keynes! We're sorry to hear that you were disappointed with the food and drinks order and the service from our team. We will ensure your feedback is passed to the correct team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Milton Keynes'. We hope to see you again soon! Best wishes - Adelaide
Karaoke room 10/10
Karaoke room was very good! Staff were lovely and we had a lot of fun with the wide selection of songs. Will definitely be back!
May 30, 2026
Reply from Tenpin - Milton Keynes
Hi Meg, thank you for the fab 5* review for Tenpin Milton Keynes! We are delighted to hear that you had a great time in the karaoke room, and we can't wait to see you back again soon! Best wishes - Adelaide
Fantastic venue
Parking was easy, the staff were lovely and the bowling experience was great.
The kids enjoyed their time in the arcade area aswell.
The place was clean and tidy and I would highly recommend it
May 27, 2026
Reply from Tenpin - Milton Keynes
Hi Jade, thanks for leaving a 5* rating and review for Milton Keynes! We appreciate your feedback and we're so thrilled you had a great experience overall. We hope to welcome you back again soon! Best wishes, Jade
1 hour experience £40 - REVIEW
Due to a tech issue the screen for bowling didn't work so we had to go back and forth to the main till to get it sorted. We were booked on the £40 1 hour package and asked for a slight extension but were told that the system timed out the game by itself. Secondly, the margherita pizza arrived later (30 mins into the game slot) so the kids were not too happy. Overall the play experience is good but the issues stated need to be addressed for a better experience. Also the Large nacho meal had onion added to it when we had asked not to.
May 26, 2026
Reply from Tenpin - Milton Keynes
Hi Siya, thanks for leaving feedback for Tenpin Milton Keynes. We are sorry to hear your recent visit to us was not up to our usual high standards. We would like to look into this for you, so please feel free to email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Milton Keynes' along with any other information you would like to include. Once again, we are very sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
Slow Service - Poor Experience
We waited for nearly thirty minutes for drinks. I went to the bar after 20 (I ordered online) but very few people were serving and some customers walked to the front and got served straight away. The food had arrived at this point, but my daughter was struggling to eat her burger without her drink. By the time we got drinks the food was cold and inedible. The lane then stopped working and although staff were quick initially to try and fix it they could not and said we'd need to be transferred to another lane. At this point we gave up and left as it was getting late and my daughter still needed to eat. There was no offer to return another time to play the game we had paid for.
May 21, 2026
Reply from Tenpin - Milton Keynes
Hi Vicky, thank you for taking the time to leave a review of Tenpin Milton Keynes! We are very sorry to hear of your recent visit! This is certainly not the experience we wish for your guests and so please be assured all of your feedback will be passed to the team for future improvements! In the meantime, if you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Milton Keynes' We hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Good clean facilities and the staff…
Good clean facilities and the staff were very helpful.
May 27, 2026
Reply from Tenpin - Milton Keynes
Hello Gordon,
Thank you for taking the time to rate Tenpin Milton Keynes 4 stars. We are delighted that you found the venue clean and the staff helpful. We look forward to welcoming you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Reply from Tenpin - Milton Keynes
Hi Debbie
We are so pleased to hear our team was helpful and welcoming. Thank you for sharing! Best wishes - Clare
Amazing experience 10/10
After a disappointing cancellation of our original plans. We booked & made our way over to TenPin for a spot of Karaoke. What a fabulous idea. Fun was had by all. Swift instructions from friendly, helpful staff meant we were singing at the top of voices soon after arrival. Kids had great fun, great atmosphere will be back soon for another go ☺️☺️☺️
May 20, 2026
Reply from Tenpin - Milton Keynes
Hi there, thank you for rating Tenpin Milton Keynes 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
school trip
We took a school trip of 60 children to Tenpin MK. They had a fantastic time, staff were very helpful and the venue was perfect for the trip as well as the cost being very reasonable. Well will 100% be booking for next year!
May 20, 2026
Reply from Tenpin - Milton Keynes
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Milton Keynes. We are so pleased to hear that everyone had a great time with us and found our staff helpful throughout. We are also pleased to hear that you found us good value for money! We do hope to see you again soon. Many Thanks - Kimberley
So disappointed. Terrible Party Experience.
**UPDATE** ONE MONTH LATER AND I'VE BEEN COMPLETELY IGNORED BY TENPIN CUSTOMER SERVICE DESPITE THEIR COMMENT BELOW..
So disappointed. I booked a Laser Tag Party for my little girl and 27 of her friends. When we got there we were told that some of the guns were broken so couldn't be used. We were offered for some of the kids to go and play bowling which obviously isn't acceptable for a kids party or to split the group into small groups and shorter sessions.. absolutely not ideal but there was no over choice. The kids went into the arena and i joined about 10 minutes in. There weren't split into smaller groups and some of them were trying to use guns that were broken! So there were upsets and frustrated children and it was absolute carnage in there with no control or instruction for the kids. The tables were set up incorrectly and we only have 2 tables when there should have been 4. We had to ask for additional seats, one table was given but no juice or water and still not enough seats so we had to try and find seats and squeeze the kids around tables. then the food came out, we were missing 4 kids meals which took an additional 25 minutes to come out after the others had finished there, so yet again more tears and upset from the kids. The guy on reception was exceptionally rude to my partner when he asked for some help as well. All in all not worth the £500 paid for a kids party and i think i deserve a partial refund. I will say that the lad serving the food was very polite and apologetic.
May 13, 2026
Reply from Tenpin - Milton Keynes
Hi Gem, thank you for leaving feedback for Tenpin Milton Keynes. We are really sorry to hear the party you booked with us was not up to our usual high standards. We can see you have also emailed in, and we have passed this on to the appropriate team to be investigated. Please wait to hear back from the team regarding the outcome of your complaint. Best wishes - Kaylee
Mason was brilliant
Mason was brilliant friendly, helpful and polite. Went on a mid week day and was nice and quiet with a few other groups so moce atmosphere. Place was clean, with plenty of bowling balls and pool tables free.
Marked down a star because the pool table kept breaking otherwise everything else was good.
Booking was okay, frustrating to be diverted to a separate website to book bowling when booking an escape room experience. But no drama.
Good to have free parking slots
May 13, 2026
Reply from Tenpin - Milton Keynes
Hi Amy thank you for your 4* review of Tenpin Milton Keynes! Thank you for sharing your feedback and for your kind comments regarding the member of staff. We are very sorry to hear that there was an issue with the table and for any frustration caused when booking. We would always recommend speaking to staff if there are any issues. Please be assured your feedback will be passed to the relevant team to allow improvements to be put in place. In the meantime, we hope you will visit us again soon in the future! Best wishes, Jade
The party was good for my 7 year old…
The party was good for my 7 year old but sadly because of people playing next to us we ran out of time and the game ended when we hadn’t finished. They keep taking all the light balls and when asking staff for more they would bring one and ended up waiting a lot for a ball. Also group even let their children bowl on are lane and take one of the parties go. Feel the team could have controlled this more. Except for that the value for what you got was fantastic.
May 9, 2026
Reply from Tenpin - Milton Keynes
Hi Sara, thank you for leaving Tenpin Milton Keynes a lovely 4* rating and review! We appreciate you sharing your experience. We are sorry to hear about the issues with the lighter balls and the other group's affecting your lane. We will ensure that this feedback is shared with the correct teams to improve our services in the future. We are glad you found the overall value fantastic and we appreciate you taking the time to let us know how we did. We hope to see you again in the future! Best wishes - Rosie
Great experience
Great experience, grand kids had a good time ten bowling followed by the arcade.
May 6, 2026
Reply from Tenpin - Milton Keynes
Hi MJ, thank you for leaving Tenpin Milton Keynes a lovely 5* rating and review! We're happy to hear that your grandkids had a good time bowling and playing in the arcade. Thank you for sharing your positive experience with us! We hope to see you all again soon! Best wishes - Rosie
Reply from Tenpin - Milton Keynes
Hi there,
Thank you for your fantastic 5* review at Tenpin Milton Keynes! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Polite n helpful staff
May 6, 2026
Reply from Tenpin - Milton Keynes
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you enjoyed your recent visit with us and found our team great throughout! We do hope to see you again very soon. Many Thanks - Kimberley
Great atmosphere and great staff
May 2, 2026
Reply from Tenpin - Milton Keynes
Hi name, thank you for rating Tenpin Milton Keynes 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Great place and 1hr bowling and pizza…
Great place and 1hr bowling and pizza makes it a great value place to visit. Arcades can cost you but all good family day out.
May 6, 2026
Reply from Tenpin - Milton Keynes
Hi Lee, thanks for leaving a rating and review for Tenpin Milton Keynes! We're glad you enjoyed your visit and found our bowling and pizza deal to be great value! We appreciate your feedback regarding the arcade's cost and are happy you had a good family day out. We can't wait to welcome you back again soon! Best wishes - Rosie
Took us 50 minutes to get 3 drinks that…
Took us 50 minutes to get 3 drinks that we ordered. By the time we got them we had finished our hour bowling. Staff really couldn't care 3 times we got told " they are just being made now"
They was only 2 slushes and 1 lemonade. No fancy cocktails 🤦🏼♀️
May 6, 2026
Reply from Tenpin - Milton Keynes
Hello Katie,
Thank you for taking the time to rate Tenpin Milton Keynes 2 stars. We're sorry to hear about the extremely long wait for your drinks and that they arrived after your bowling session. We'll look into the slow service and ensure our team improves efficiency. We appreciate your feedback and hope to welcome you back again soon. All the best ~ Laura
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