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Tenpin - Nottingham Reviews 

165
TrustScore 4 out of 5

4.2

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Despite having a refurb on always a delightful experience here. The beer was a bit off but the lady walking round sorted us out and replaced the beers. Always a lovely time

Company replied

Rated 2 out of 5 stars

Firstly, the place was clean and, as not very busy, the service was quick whilst the lane was set up with a good selection of bowling balls. There's the two stars scored. However, the big gripes -... See more

Company replied

Rated 5 out of 5 stars

Really attentive and friendly staff. Kids loved changing their pictures and names on the lane 😂 Area clean and nice atmosphere. Staff were quick to respond to a problem on the lane when a ball got st... See more

Company replied

Rated 5 out of 5 stars

Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

165 reviews

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4.2

All reviews

(165)

8,929 reviews in the last 12 months

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Rated 2 out of 5 stars

Pins on strings are not for me

Firstly, the place was clean and, as not very busy, the service was quick whilst the lane was set up with a good selection of bowling balls. There's the two stars scored. However, the big gripes - They didn't have any bowling shoes in my size (10, hardly extreme) and the person serving seemed quite put out that I wanted to use bowling shoes. Secondly, £48 for two games for three people (including 2 teenagers) is very steep. And thirdly, the pins are on strings as opposed to free fall. I hate this and it's known that this suppresses pin fall by around 10%. Might be lower maintenance but it's just saving cost at the expense of customer enjoyment. I will not return for this reason alone, let alone the others.

July 19, 2026
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Reply from Tenpin - Nottingham

Hi Andrew, thanks for leaving a rating and review for Tenpin Nottingham! We are sorry for any disappointment caused at your recent visit. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. Best wishes, Jade

Rated 4 out of 5 stars

Drinks were great and the bowling…

Drinks were great and the bowling itself was easy and fun. Downside was the amount of the photobooth but other than that it was a brilliant time.

July 22, 2026
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Reply from Tenpin - Nottingham

Hi there, thank you for your lovely 4* review of Tenpin Nottingham! We are so pleased you had a great time on your visit. However, we are sorry for any disappointment caused with the photobooth. Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place. In the meantime, we hope you will visit us again soon in the future! Best wishes, Jade

Rated 5 out of 5 stars

Despite having a refurb on always a…

Despite having a refurb on always a delightful experience here. The beer was a bit off but the lady walking round sorted us out and replaced the beers. Always a lovely time

June 17, 2026
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Reply from Tenpin - Nottingham

Hi Oli, thank you for the 5* rating of Tenpin Nottingham. We're pleased to hear you had a lovely time, despite a few issues you were faced with. Your feedback is important to us and we will pass this on. Hope to see you again soon!
Take care,
Kirsty

Rated 4 out of 5 stars

The arcade only takes pounds and 10ps…

The arcade only takes pounds and 10ps but everything good apart from that

May 6, 2026
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Reply from Tenpin - Nottingham

Hi Ben, thank you for rating Tenpin Nottingham 4*! We're glad to hear you had a good time and will ensure we pass your feedback on. We hope to see you again soon! Best wishes, Jade

Rated 5 out of 5 stars

great…

Friendly staff flawless equipment great for our 5 year old grandson !
Check the different offers available
We booked online

July 7, 2026
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Reply from Tenpin - Nottingham

Hi Pete, thank you for the 5* review for Tenpin Nottingham! We're so pleased to hear that you had a lovely visit with your grandson and that you enjoyed our fun activities and the service from our team. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Good venue

Good venue. Bowling experience without any issue.
Staff not always on hand to provide service for drinks and food but the orders were accurate and timely once placed.

June 17, 2026
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Reply from Tenpin - Nottingham

Hi Chris, thank you for the 4* rating of Tenpin Nottingham. We appreciate your honest feedback and we're pleased to hear that your orders were accurate and timely once placed. We hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Fantastic Activity

Easy booking and checking process. Attentive staff and quick response to all orders in the Lanes

July 7, 2026
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Reply from Tenpin - Nottingham

Hi Dean, thank you for the lovely 5* rating and review of Tenpin Nottingham. We are so pleased to hear that your booking and check-in process was easy, and that our staff were attentive and quick to respond. We hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

The escape room was great my daughter…

The escape room was great my daughter and her friends loved it. And the karaoke room was great there was so many extra touches really made it great.

July 5, 2026
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Reply from Tenpin - Nottingham

Hi Suzanna, thank you for the lovely 5* rating of Tenpin Nottingham. It's great to hear that you had an enjoyable experience and were able to take part in multiple activities. Hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Really attentive and friendly staff

Really attentive and friendly staff. Kids loved changing their pictures and names on the lane 😂 Area clean and nice atmosphere. Staff were quick to respond to a problem on the lane when a ball got stuck and great to be able to order food and drinks to the lane! Our daughter's friend hurt her finger and staff were really helpful. Would def return. Great experience!

July 7, 2026
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Reply from Tenpin - Nottingham

Hello, thank you very much for the wonderful 5* review of Tenpin Nottingham! We are really happy to see you all had a great time and found our team super friendly and we hope to welcome you all back again soon for another 5* experience! Best wishes - Mel

Rated 3 out of 5 stars

We had a good time

We had a good time . Apart from the horrendous disgusting smell from the ladies toilet. I tried twice to go in but couldn't because of the smell . So I had to wait till i left .

July 7, 2026
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Reply from Tenpin - Nottingham

Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We are pleased to see you had a good time but we are very sorry to hear that the female toilets were not at our usual high standard! Your feedback will be sent to the relevant team to ensure improvements are met and in the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel

Rated 4 out of 5 stars

The venue

The venue, staff are excellent. The pizza was not good quality, they've changed the bases to cheaper premade and for £11 each not great, think cheapest supermarket option you can buy. The bowling balls need to be replaced they're all pretty damaged now.

July 7, 2026
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Reply from Tenpin - Nottingham

Hi Racheal, thank you very much for the 4* review of Tenpin Nottingham! We are so pleased you had a great time with excellent customer service. However, we are very sorry to hear that some of your visit was not as enjoyable as we would have liked! Your feedback is so important to us so please be assured all will be passed on for future improvements! In the meantime, we do hope you will still visit us in the future and we look forward to welcoming you back soon! Best wishes - Mel

Rated 5 out of 5 stars

The birthday party was amazing

The birthday party was amazing. The kids loved it and it was great value for money

June 28, 2026
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Reply from Tenpin - Nottingham

Hi Sarah thank you so much for this amazing 5* review of Tenpin Nottingham! We are delighted that the birthday party was amazing and that the kids loved it! We appreciate your comments on our pricing too. We can't wait to welcome you back soon! Best wishes, Jade

Rated 5 out of 5 stars

Great evening out

Great evening out

April 1, 2026
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Reply from Tenpin - Nottingham

Hi Simon
We are pleased to hear that you had a great night out. thank you for the feedback and the wonderful 5* rating. We hope to see you back soon. Best wishes - Clare

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful, enjoyed our games thanks . Only one thing was quite upsetting,we asked for an announcement over the radio to wish my daughter a happy birthday but couldn't hear it properly because the music was more louder

June 17, 2026
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Reply from Tenpin - Nottingham

Hi Stanley
We are happy you enjoyed your games and found our staff helpful. We are sorry the birthday announcement was difficult to hear. We will address the music volume to ensure announcements are clear in the future. Hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

The staff and service they provided was…

The staff and service they provided was really amazing. Really helpful.

We always have a great time bowling here.

June 12, 2026
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Reply from Tenpin - Nottingham

Hi Paul, thank you for leaving Tenpin Nottingham a fantastic 5* rating! We're so glad to hear you consistently have a great time bowling with us and appreciate your kind words about our staff. We look forward to seeing you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Delivered as expected

Delivered as expected. Kids had fun!

June 10, 2026
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Reply from Tenpin - Nottingham

Hi there,

Thank you for your lovely 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Easy to book

Easy to book, great atmosphere and great service. Our youth group thoroughly enjoyed their evening.

June 10, 2026
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Reply from Tenpin - Nottingham

Hi Stephanie, thank you so much for the brilliant 5* review of Tenpin Nottingham! We are thrilled you had such a great time, found our booking process easy and enjoyed the atmosphere and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great price

Great price
Service was good
food came out in a timely manner
What would make it even better is if you could include a soft drink with the meal

June 3, 2026
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Reply from Tenpin - Nottingham

Hi Saj
We're so glad you enjoyed your meal and our timely service! We appreciate your suggestion about including a soft drink. Thank you for your feedback! Best wishes - Clare

Rated 1 out of 5 stars

Paid for an hours bowling and only got…

Paid for an hours bowling and only got 45 minutes.

June 3, 2026
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Reply from Tenpin - Nottingham

Hi Chris
We appreciate your feedback. We are sorry to hear you only had 45 minutes of play time during your visit. If you would like us to look into this, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and we can reach out to you. Best wishes - Clare

Rated 5 out of 5 stars

Brilliant

Brilliant, slush was abit watery but it was a hot day

June 3, 2026
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Reply from Tenpin - Nottingham

Hi there,

Thank you for your amazing 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

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