Banner for Tenpin - Nottingham

Tenpin - Nottingham Reviews 148

TrustScore 4 out of 5

4.2

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to peo... See more

Company replied

Rated 4 out of 5 stars

Overall a great experience, we booked for a party. Communications could have been a little better - we were told what lane we were to play on and confirmed our food order but after then it felt... See more

Company replied

Rated 5 out of 5 stars

Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... See more

Company replied

Rated 5 out of 5 stars

We booked the 1hr of bowling and a pizza for £40 which was just enough time for a family of 4 to have two games. We stayed after for more food and a drink (all reasonably priced) and the kids were abl... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price
Service was good
food came out in a timely manner
What would make it even better is if you could include a soft drink with the meal

June 3, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Saj
We're so glad you enjoyed your meal and our timely service! We appreciate your suggestion about including a soft drink. Thank you for your feedback! Best wishes - Clare

Rated 1 out of 5 stars

Paid for an hours bowling and only got…

Paid for an hours bowling and only got 45 minutes.

June 3, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Chris
We appreciate your feedback. We are sorry to hear you only had 45 minutes of play time during your visit. If you would like us to look into this, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and we can reach out to you. Best wishes - Clare

Rated 5 out of 5 stars

Brilliant

Brilliant, slush was abit watery but it was a hot day

June 3, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi there,

Thank you for your amazing 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 1 out of 5 stars

The manageress I think her name was…

The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to people is patronising and rude and I have written a formal complaint to head office, it’s also expensive 40 pounds for me and my son to play for 2 games and a frozen pizza? I won’t be returning due to the rudeness of people in charge. I think it was Anna was her name but I’m unsure

June 3, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Paul, thank you for taking the time to review Tenpin Nottingham! We're sorry to hear that there had been issues with the service and the food during your visit. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide

Rated 1 out of 5 stars

Absolutely chucking and awful venue

Member of staff called me stupid, the staff where so disrespectful towards us, tried to complain to people higher up but what a surprise no return call was ever made, no longer surprised why people go to discobowl in town half the price of tenpin and staff are so much more polite and there’s more stuff to do before and after bowling

June 3, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Samantha, thank you for leaving feedback for Tenpin Nottingham. We are very sorry to hear your visit to us was not up to our usual high standards and that you haven't heard back from the team. If you would like to chase your complaint, please get back in touch with our team over the phone so we can chase this for you. Once again, we are very sorry to hear this and we hope you might consider visiting us again in the future. Best wishes - Kaylee

Rated 5 out of 5 stars

It was a Monday day time so pretty…

It was a Monday day time so pretty quiet, lane was ready on arrival, had pizza hotdog and chips which was good and hot, did arcade after bowling which was fun. Good trip out.

June 3, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Keira, thank you for the fab 5* review for Tenpin Nottingham! We're delighted to hear that you had a fun visit, that you were able to quickly begin your bowling games, and that you enjoyed the food and activities. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Booking was easy

Booking was easy. Grandchildren enjoyed their game, drink and pizza.

May 27, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Sandra, thank you for rating Tenpin Nottingham 5*! We're so pleased to hear the booking process was easy and that your grandchildren enjoyed their game, drink and pizza! We can't wait to welcome you again soon. Best wishes, Jade

Rated 5 out of 5 stars

Lovely atmosphere

Lovely atmosphere

May 27, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Ken, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had a great time and loved the atmosphere and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great time out

We had a great time. Perfect place for a red hot day. Lovely and cool 😎. Half price Tuesday makes it an affordable place to go.

May 27, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Katherine, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're so glad you had a great time and found our place perfectly cool on a hot day! It's wonderful to hear you enjoyed our half-price Tuesday offer. Thank you for your excellent feedback! Best wishes - Rosie

Rated 5 out of 5 stars

Great pool tables and employees are…

Great pool tables and employees are happy to help when something goes wrong

May 27, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Brandon
We're thrilled you enjoyed our pool tables and found our team helpful. Thank you for your kind words! Best wishes - Clare

Rated 5 out of 5 stars

A good and reasonably priced place to have some fun

The place was mostly empty so the service was very quick. We had two games with burgers and fries. The food was warm and tasty. We have done this before and will do it again. Afterwards, we had fun playing some of the machines as well. A good day was had by all.

May 22, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Jo
We are so happy to hear you enjoyed your visit and that the food was tasty! We're glad you had fun with the machines too. We look forward to welcoming you back again soon! Best wishes - Clare

Rated 2 out of 5 stars

Drinks and food were very affordable…

Drinks and food were very affordable and so was the arcades which was great. However yesterday was around 30 degrees and there was no air conditioning which made it hard to enjoy the bowling especially with 2 young children who were becoming very agitated with the heat.

May 27, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Marcus,

Thank you for your 2* review at Tenpin Nottingham! We are very sorry you've not had a great experience whilst on your latest visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Only one member of staff doing check in…

Only one member of staff doing check in - meant a significant delay. Otherwise a good experience but went very quickly

May 20, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi John, thank you for rating Tenpin Nottingham 4*! We're sorry to hear of the delay you experienced when you visited. However, we are glad to hear that it was a good experience overall. We hope to see you again soon. Best wishes, Jade

Rated 5 out of 5 stars

Nice place to play bowling,I really…

Nice place to play bowling,I really enjoyed.

May 20, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had such an enjoyable visit and we really hope to see you again soon for some more bowling fun! Best wishes - Mel

Rated 4 out of 5 stars

They brang the wrong order to our lane…

They brang the wrong order to our lane but they were quick to sort it out

May 20, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello, thank you for the review of Tenpin Nottingham! We are sorry to hear your food order was incorrect, however, we are pleased to hear this was resolved quickly! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Fun for everyone

We booked the 1hr of bowling and a pizza for £40 which was just enough time for a family of 4 to have two games. We stayed after for more food and a drink (all reasonably priced) and the kids were able to go into the karaoke room for an hour at a reasonable price. We’ve been here for the escape room and laser tag before including for parties and have always had a good time. The kids love that there is the arcade too which we have always included in their parties. I’d say it’s a really good place to have a day out with the kids when the weather isn’t so great outside.

April 8, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello Victoria, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Nottingham. We are so pleased to hear that you enjoyed our deal! We do hope to see you again soon for soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Staff were friendly and helpful

Staff were friendly and helpful. It was my first time there with my granddaughter. Online booking was easy too. Good parking

May 20, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello Margaret, Thank you for taking your time to leave us a great 5* review for our Tenpin in Nottingham. We are so pleased to hear that you had a great time with us and found our team great too! We are also pleased to hear that you found our booking system easy to us and parking easy on your arrival. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Friendly staff

Friendly staff . Lots of fun

May 20, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello, Thank you for taking your time to leave us an amazing 5* review. We are thrilled to hear that you had a great time at our Tenpin in Nottingham and found our staff friendly too. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Arrived for our session.Arrived for our session. Sent to lane 7. Lane was not ready for us at all. Baby highchair still there,disabled ramp still there causing a trip hazard. Crisp and rubbish still

Arrived for our session.
Sent to lane 7.
Lane was not ready for us at all.
Baby highchair still there,disabled ramp still there causing a trip hazard.
Crisp and rubbish still about.
Had to gwt my son to move said items!

May 19, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello Sinead, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Nottingham. We are sorry to hear that your bowling lane was not ready on your arrival. We will pass your feedback onto our team. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley

Rated 4 out of 5 stars

Overall a great experience

Overall a great experience, we booked for a party.
Communications could have been a little better - we were told what lane we were to play on and confirmed our food order but after then it felt communications lack a little customer service.
It would have been good to be told when the food was coming, when the best time would be to do the cake.
also felt that as there were multiple parties the host stayed at lane one and didn’t engage with the parties further down.

Kids however had a great time.

May 20, 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Donna, thank you for taking the time to leave a lovely 4* review of Tenpin Nottingham! We are so pleased the children enjoyed the party and we take on board all of your feedback which we will be certain to pass onto the team for future improvements! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look