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Tenpin - Nottingham Reviews 

189
TrustScore 4.5 out of 5

4.3

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

Company replied

Rated 5 out of 5 stars

Hubby and I took two grandchildren aged 8 and 10. Had a package with food included. Good fast service, food brought directly to our lane for ease. Hadn’t been bowling in years. Impressed by all t... See more

Company replied

Rated 5 out of 5 stars

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... See more

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Rated 1 out of 5 stars

Will admit our group did turn up a bit late however I double checked with the staff if we would get our full two hours and they said we would. People were also in our room during our booked time but s... See more

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Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.3

All reviews

(189)

10,463 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Friendly staff . Lots of fun

May 20, 2026
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Reply from Tenpin - Nottingham

Hello, Thank you for taking your time to leave us an amazing 5* review. We are thrilled to hear that you had a great time at our Tenpin in Nottingham and found our staff friendly too. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Arrived for our session.Arrived for our session. Sent to lane 7. Lane was not ready for us at all. Baby highchair still there,disabled ramp still there causing a trip hazard. Crisp and rubbish still

Arrived for our session.
Sent to lane 7.
Lane was not ready for us at all.
Baby highchair still there,disabled ramp still there causing a trip hazard.
Crisp and rubbish still about.
Had to gwt my son to move said items!

May 19, 2026
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Reply from Tenpin - Nottingham

Hello Sinead, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Nottingham. We are sorry to hear that your bowling lane was not ready on your arrival. We will pass your feedback onto our team. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley

Rated 4 out of 5 stars

Overall a great experience

Overall a great experience, we booked for a party.
Communications could have been a little better - we were told what lane we were to play on and confirmed our food order but after then it felt communications lack a little customer service.
It would have been good to be told when the food was coming, when the best time would be to do the cake.
also felt that as there were multiple parties the host stayed at lane one and didn’t engage with the parties further down.

Kids however had a great time.

May 20, 2026
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Reply from Tenpin - Nottingham

Hi Donna, thank you for taking the time to leave a lovely 4* review of Tenpin Nottingham! We are so pleased the children enjoyed the party and we take on board all of your feedback which we will be certain to pass onto the team for future improvements! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Great offer

Great offer. Will come again. Food not so great for the price. Staff were very friendly.

April 15, 2026
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Reply from Tenpin - Nottingham

Hi Adele, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're delighted you enjoyed your visit and the friendly staff! We appreciate your feedback on the food and will ensure this is shared with the correct teams. We hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Afternoon bowling

Great visit with a special deal of hour bowling & pizza. Friendly staff & great service

April 30, 2026
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Reply from Tenpin - Nottingham

Hi Paula, thank you for leaving Tenpin Nottingham a stunning 5* rating. We are so pleased that you enjoyed taking advantage of our great deals and that our staff had a positive impact on your trip! We hope to welcome you back again soon for more fun. Best wishes - Kaylee

Rated 5 out of 5 stars

Great venue

Great venue. Reasonably priced. Will go again

April 4, 2026
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Reply from Tenpin - Nottingham

Hi Joby, thank you so much for rating Tenpin Nottingham 5*! We're so glad you were pleased with our facilities and pricing! We hope to see you again soon. Best wishes, Jade

Rated 3 out of 5 stars

Accessible bowling lane but smelly toilets

The bowling games are good, and they make the lanes accessible with a ramp. However staff wanted us to fetch the drinks and snacks after ordering them on the lane app, which was frustrating. Also the toilets always smell of urine on every visit.

May 3, 2026
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Reply from Tenpin - Nottingham

Hi Oliver, thank you for taking the time to review Tenpin Nottingham! We're sorry to hear that there had been issues with the cleanliness and the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Nottingham'. We hope to see you again soon for a better experience. Best wishes, Jade

Rated 5 out of 5 stars

staff Excellent very friendly and it…

staff Excellent very friendly and it was so easy to set up our games

May 6, 2026
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Reply from Tenpin - Nottingham

Hi Lisa, thanks for leaving a rating and review for Tenpin Nottingham! We appreciate your 5-star rating! We're so glad our friendly team made setting up your games easy and that you had an excellent experience. We look forward to seeing you again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Very friendly staff always on hand to…

Very friendly staff always on hand to help
Thank you

May 6, 2026
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Reply from Tenpin - Nottingham

Hello Mrs Thorne,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We appreciate your fantastic five-star rating! We're so glad to hear our staff's friendliness and helpfulness enhanced your experience with us. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 1 out of 5 stars

Not that clean

May 6, 2026
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Reply from Tenpin - Nottingham

Hello Jaspal,
Thank you for taking the time to rate Tenpin Nottingham 1 star. We are sorry to hear that the venue was not as clean as we would like. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 4 out of 5 stars

Recently had a birthday party at ten…

Recently had a birthday party at ten pin Nottingham party ran really smooth kids had a great time only down side is the food was very much in the small side and the only time option for a party is 10am

May 6, 2026
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Reply from Tenpin - Nottingham

Hello Joe,
Thank you for taking the time to rate Tenpin Nottingham 4 stars. We're glad the kids had a great time at the birthday party and that it ran smoothly. We appreciate your feedback regarding the food portion sizes and the party time options. We'll consider this as we improve our offerings. We hope we get to welcome you back again soon and that the next visit is a 5 star one. All the best ~ Laura

Rated 5 out of 5 stars

Staff were very helpful and pleasant

Staff were very helpful and pleasant. Everything was ready for us on arrival after booking online.

April 29, 2026
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Reply from Tenpin - Nottingham

Hi, thank you for the lovely 5* rating and review of Tenpin Nottingham. We're so glad to hear that our staff were helpful and that everything was ready for your arrival. Hope to see you again soon for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

My grandchildren loved the bowling and…

My grandchildren loved the bowling and the pool. Plus the staff were very helpful

April 15, 2026
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Reply from Tenpin - Nottingham

Hello Teresa,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're delighted your grandchildren enjoyed bowling and pool! It's great to hear our staff were helpful. Thank you for your wonderful feedback; we appreciate it! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Great birthday experience

My son and friends really enjoyed Laser Tag.

April 24, 2026
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Reply from Tenpin - Nottingham

Hi Roxana, thanks for leaving a rating and review for Tenpin Nottingham! We're happy to hear that your son and his friends had a fantastic time playing Laser Tag! Thank you for sharing your positive experience with us and we hope to see you all again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Good service

Good service

April 29, 2026
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Reply from Tenpin - Nottingham

Hi there, thanks for leaving a rating and review for Tenpin Nottingham! We're delighted to hear that you received good service during your recent visit, and we appreciate you letting us know how we did! We can't wait to welcome you back again soon! Best wishes - Rosie

Rated 4 out of 5 stars

The bowling experience was fun but…

The bowling experience was fun but there could have been more staff around to serve customers. There was a problem in our lane but when I pressed the assistance did not come and we had to leave and get someone. Otherwise good venue, very clean and easy parking. Would come again!

April 29, 2026
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Reply from Tenpin - Nottingham

Hello SH,
Thank you for taking the time to rate Tenpin Nottingham 4 stars. We're glad you enjoyed your bowling experience and appreciate your feedback regarding our venue's cleanliness and parking. We apologize for the inconvenience due to the lack of available staff when you needed assistance with your lane. We will address this to improve our service. All the best ~ Laura

Rated 5 out of 5 stars

Staff Event

Staff Event
We visited Tenpin Nottingham for our team staff event. It was very easy to organise, even for a team of 24, and everything went swimmingly. We had a great time and would definitely visit again. Thanks for accommodating us!

April 24, 2026
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Reply from Tenpin - Nottingham

Hi Adam
We're happy to hear that your team event was easy to organise and that everything went well. We are glad you had a great time with your team of 24 and appreciate your positive feedback. We look forward to your next visit! Best wishes - Clare

Rated 2 out of 5 stars

Not coming here.

Staff on the night we went here for a game of bowling were not welcoming and it was a turn off to even proceed with our game. But having had paid in advance we rushed the game and left. The staff huddled and were discussing us and looking over multiple times. Absolutely in no rush to come back here.

April 21, 2026
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Reply from Tenpin - Nottingham

Hello Naomi, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Nottingham. We are sorry to hear that your recent visit to us was not as enjoyable as we would've hoped. If you would like to discuss this further with us, please do reach out to our team via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Rated 5 out of 5 stars

Brilliant afternoon we all had fun…

Brilliant afternoon we all had fun there was 15 of us, we organised a trophy for the winner our server Jasmine was amazing, professional and very helpful, she took our pictures at the end going that extra mile GREAT JOB JASMINE

April 21, 2026
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Reply from Tenpin - Nottingham

Hi Andrew, thank you for the amazing 5* rating of Tenpin Nottingham. We're happy to hear that your group had a brilliant afternoon! It's great to know that our team member was helpful and professional. We appreciate your positive feedback.
Take care,
Kirsty

Rated 5 out of 5 stars

Great time

Great time.

April 16, 2026
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Reply from Tenpin - Nottingham

Hi there,

Thank you for your fantastic 5* review at Tenpin Nottingham! It's great to see you've had such a lovely time on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

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