Great atmosphere and lots to do. Staff were friendly, toilets nice and clean. I would have given 5 stars but we played the interactive darts and it didn’t always recognise your score. We tried to orde... See more
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See what reviewers are saying
It was great when I was inside, I got a parking ticket afterwards, I didn't realise I had to put my registration in a machine or anything. I will get another parking ticket for yesterday i went. It... See more
Company replied
Went for our Team Building/Summer Party day which we did a combination of Bowling, Laser Tag, Mini Golf and Escape Room. Booking process was really easy and the staff there were really friendly and ac... See more
Company replied
Overall soft play experience was positive. Lots to offer for all ages, we had 3 kids aged 2-10 and all had lots of fun. Big negative is that we waited over 15 minutes for someone to let us in and y... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Auckland Road, Southampton, SO15 0SD, Southampton, United Kingdom
- 0333 034 6100
4.1
Great
277 reviews
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Staff were great at managing a hectic…
Staff were great at managing a hectic group of 9 year olds!
June 10, 2026
Reply from Tenpin - Southampton
Hi Philippa, thank you for leaving Tenpin Southampton a wonderful 5* rating. We are so happy to hear our staff were helpful managing the children. We hope to see you all again soon! Best wishes - Kaylee
Food was terrible :(
Food was terrible :(. I really wanted to like it but couldn’t
Bowling experience was decent
Cocktails were nice
June 10, 2026
Reply from Tenpin - Southampton
Hi Sade, thank you for leaving feedback for Tenpin Southampton. While we are thrilled to hear you enjoyed bowling and cocktails with us, we are very sorry to hear we fell short on the food. We really appreciate your feedback and will pass this on to the team for future improvements. We hope to welcome you back in the future for more bowling fun! Best wishes - Kaylee
Great time.
June 7, 2026
Reply from Tenpin - Southampton
Hi Pam, thank you for leaving Tenpin Southampton a lovely 5* rating and review! We're so delighted to hear that you had a great time! We hope to welcome you back again soon! Best wishes - Rosie
Karaoke party
My daughter had a Karaoke party at the Millbrook Center. It was very well organised and the team looking after us could not have been more helpful
June 10, 2026
Reply from Tenpin - Southampton
Hi Claire, thank you for leaving Tenpin Southampton a lovely 5* rating! We're so glad to hear your daughter's karaoke party was a success! We appreciate your kind words about our team and organisation. We can't wait to see you again in the future! Best wishes - Rosie
Wonderful venue for the city
Wonderful venue for the city.
Easy to use and pay.
So many more activities now available too. We bowled and played Table tennis.
This time everything worked well.
Haven't been since it's been expanded
June 7, 2026
Reply from Tenpin - Southampton
Hi there
We're so glad you enjoyed our venue and the new activities like bowling and table tennis! It's wonderful to hear everything worked well for your visit. Thank you for your kind words. Best wishes - Clare
Friendly staff
Friendly staff, who were really helpful on my daughters birthday.
Clean and spacious.
Loads to do for bigs and littles!!
May 30, 2026
Reply from Tenpin - Southampton
Hi Jaymie
We are so happy to hear you had such a wonderful experience celebrating your daughter's birthday with us. We appreciate your kind words! Best wishes - Clare
Reply from Tenpin - Southampton
Hi Sabato, thank you for the 5* review for Tenpin Southampton! We're thrilled to hear that you enjoyed the service and the atmosphere. We can't wait to see you back again soon! Best wishes - Adelaide
Reply from Tenpin - Southampton
Hi Stacey, thank you for leaving Tenpin Southampton a lovely 5* rating and review! We're so glad your kids love it here and that you find our prices great! We appreciate your wonderful feedback and we can't wait to see you all again soon! Best wishes - Rosie
Hassled by security
The bowling activity as a whole was a really good experience and I couldn't fault it. However, we (a group of 4) went in at around 10.30pm on a Wednesday and were asked b y staff how many games we wanted to play. This implied that there was enough time to complete more than one game, therefore we asked for two games. We completed the first game just fine, but just as we started our second game, at around 11.10pm, a member of the security team came over and informed us that there was only 10 minutes left, even though their opening hours are displayed that they are open until midnight. Due to this, we ended up rushing our game. When we each had two turns left, the same security guard came and said that our time was up. My friend confronted him and said that we only had two turns left each and that it will take no longer than five minutes. As we were completing the last go, he came over again and basically told us to get out. This unnerved us as he didn't walk away after and just stood there and watched us complete our last few turns. We rushed these turns because of his stares and then quickly packed up our stuff. He proceeded to walk us to the exit and stand there with the door held open as we left. Just as we got back to the car, the security guard left the establishment and made his way down the car park, we assumed to go home as he didn't come back. This gave the impression to us that it wasn't that Tenpin was closing, it was that the security guard just wanted to go home.
This is a shame as I do love going to Tenpin, but will never go at that time in the evening again.
June 3, 2026
Unprompted review
Reply from Tenpin - Southampton
Hi Bryony, thank you for leaving Tenpin Southampton a rating and review! We appreciate you sharing your recent experience with us and we're sorry to hear that you didn't have a great visit. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Southampton' where we will ensure that this is shared with the relevant teams to improve our services in the future. We hope to welcome you back again for a much better experience! Best wishes - Rosie
Customer service on soft play
Customer service on soft play, there was someone new or my first time encounter, not professional at all, spent her time on the phone.
June 3, 2026
Reply from Tenpin - Southampton
Hello Mr Emerson Pedto,
Thank you for taking the time to rate Tenpin Southampton 2 stars. We are concerned to hear about your recent experience with our soft play area. We are addressing this with our team to ensure professional service. We hope to welcome you back again soon and the next visit is a 5 star experience. All the best ~ Laura
No problems
June 3, 2026
Reply from Tenpin - Southampton
Hi Sam, what a fabulous 5* review of Tenpin Southampton! We are so pleased you had the best time and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Southampton
Hi Dylan,
Thank you for your fantastic 5* review at Tenpin Southampton! We are delighted you've had such great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
We turned up for our daughter’s party…
We turned up for our daughter’s party nothing was set up we had to ask. We was completely left to run the whole thing. I won’t be booking it again.
June 3, 2026
Reply from Tenpin - Southampton
Hello Lauren, Thank you for taking your time to leave us some feedback. We are sorry to hear that the lanes were not ready on your arrival. We will pass your comments onto our team. We do hope to see you again soon for a much more enjoyable session. Best Wishes - Kimberley
Spacious and clean place
Spacious and clean place. Staff were nice and friendly. Drinks are expensive though.
May 27, 2026
Reply from Tenpin - Southampton
Hi there
We're glad you enjoyed your experience with our spacious and clean place and friendly staff. We appreciate your feedback regarding drink prices. Best wishes - Clare
Reply from Tenpin - Southampton
Hello Ewan, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in Southampton. We do hope to see you again very soon. Many Thanks - Kimberley
Nice and clean
Nice and clean, plenty of entertainment choices
Food could have been hotter and a bit of a wait for it
May 27, 2026
Reply from Tenpin - Southampton
Hi Lynda, thank you for rating Tenpin Southampton 4*! We are glad to hear the venue was nice and clean and that you were happy with the entertainment choices on offer. We're sorry sorry to hear of the issues with the food, we will be sure to pass this feedback on so that future improvements can be made. Best wishes, Jade
Amazing treat for a birthday.
May 27, 2026
Reply from Tenpin - Southampton
Hi there
We're so glad you enjoyed your birthday treat! Thank you for sharing your positive feedback with us. Best wishes - Clare
Perfect place to keep kids entertained
Perfect place to keep kids entertained. Adorable prices.
May 23, 2026
Reply from Tenpin - Southampton
Hi Dorota, thank you for the 5* review for Tenpin Southampton! We're so pleased to hear that you had a great visit with your family and that you enjoyed our pricing. We look forward to seeing you again soon! Best wishes - Adelaide
Reply from Tenpin - Southampton
Hi Karen, what a fabulous 5* review of Tenpin Southampton! We are so happy you had the best time, found our venue clean and found us good value for money! We look forward to seeing you again soon! Best wishes - Mel
I go to Tenpin with my grandchildren…
I go to Tenpin with my grandchildren they love bowling. After school its quiet time so much nicer experience. Then after bowling we do the arcade. Staff are friendly and visit about once a month. Just have to remember to put reg of car in machine.
May 20, 2026
Reply from Tenpin - Southampton
Hi Jane, thank you for taking the time to leave such a lovely 4* review of Tenpin Southampton! We are thrilled to hear that you visit often with you grandchildren and always have fun and we really hope to see you all again soon! Best wishes - Mel
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