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Tenpin - Stoke Reviews 

160
TrustScore 4.5 out of 5

4.5

Festival Park, Stoke on Trent, ST1 5SP Stoke, GB


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See what reviewers are saying

Rated 4 out of 5 stars

The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... See more

Company replied

Rated 4 out of 5 stars

Bowling experience was great Check in was quick and efficient The bar service had long waits. I was bowling with 6 people and within the I had been served, I had to go back for 3 of my turns on b... See more

Company replied

Rated 5 out of 5 stars

Excellent experience had 10 Children for a 5th birthday party. The bowling was great and the entertainment too. The pizza and chips was good too would recommend for a party

Company replied

Rated 5 out of 5 stars

All the staff were very pleasant & friendly. It was my first time taking my grandaughter bowling & we had to ask a member of staff to help us as we didn't know how to start the game, the member of st... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Festival Park, Stoke on Trent, ST1 5SP, Stoke, United Kingdom

  • 0333 034 6100

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

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4.5

All reviews

(160)

10,185 reviews in the last 12 months

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Rated 5 out of 5 stars

The bowling at Stoke is clean and tidy…

The bowling at Stoke is clean and tidy and the staff are helping. My kids enjoyed there afternoon bowling there and they even had lunch too which I thought was a great price, will deffo be coming again

January 10, 2026
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Reply from Tenpin - Stoke

Hi Tracy
We're happy to hear that your kids enjoyed their bowling afternoon at Tenpin Stoke, and that you found our prices great. We're glad our team could help make your visit a success. Thank you for your feedback, and we look forward to seeing you again! Best wishes - Clare

Rated 5 out of 5 stars

An Amazing afternoon/evening!

An amazing afternoon/evening for our eldest daughter’s 14th birthday. The female manager on duty went well above and beyond to make it an unbelievably wonderful experience. We did karaoke and bowling with food. It’s was fabulous! The female manager (we didn’t get her name, but she has just returned after maternity leave) This lady really is a credit to your company! Any hiccups were quickly resolved with the karaoke room and we even got to all experience bowling. Both our daughters and their friend said it was the best! Thank you thank you thank you!

January 10, 2026
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Reply from Tenpin - Stoke

Hello there, thank you for taking your time to leave us a fantastic 5* review. We are thrilled to hear that you had a wonderful time at our Tenpin in Stoke celebrating your daughter's birthday. We will pass your wonderful comments onto our team. We do hope to see you again soon for some more fun. Many Thanks - Kimberley

Rated 5 out of 5 stars

A nice family morning out

Great staff, Lovely experience, brilliant family time!

January 10, 2026
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Reply from Tenpin - Stoke

Hello Sarah, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Stoke. We are really pleased to hear that you enjoyed your recent visit to us, while enjoying some precious family time. We do hope to see you again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

The volume of noise as we walked in was…

The volume of noise as we walked in was extreme… we stayed as it was a New Year’s Eve treat for our daughter but it made it very uncomfortable and the lane was full of rubbish from the previous people

December 31, 2025
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Reply from Tenpin - Stoke

Hi Steph, thank you for writing a review for Tenpin Stoke! We're sorry to hear that you found the venue to be too loud during your visit and that the lane had not been cleaned. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great fun

Speedy service to get on a lane, nice food and we tried the karaoke which was great fun

December 29, 2025
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Reply from Tenpin - Stoke

Hi there, thank you for the excellent 5* rating and review for Tenpin Stoke! We're delighted to hear that the service had been quick and that you enjoyed the food and karaoke during your visit. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Although there was a queue didn't have…

Although there was a queue didn't have to wait to long.

December 19, 2025
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Reply from Tenpin - Stoke

Hi Rosie, thank you for the 4* review for Tenpin Stoke! We're glad to hear that the wait time wasn't too long during your visit. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Stoke Tenpin

Great service all round from booking in and bowling in a good environment

January 3, 2026
Tenpin - Stoke logo

Reply from Tenpin - Stoke

Hi Eric, thank you for the 5* review for Tenpin Stoke! We're so pleased to hear that our team had provided a great service and that you enjoyed the bowling. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great family fun

Visited as a family in the Christmas holidays and had a great time. Wasn't too busy and had no issues at all - served quickly on arrival and at the bar and food arrived quickly too.

January 2, 2026
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Reply from Tenpin - Stoke

Hi Melissa, thank you for the lovely 5* rating and review for Tenpin Stoke! It's lovely to hear that you had a great visit with your family and our team had provided a quick service. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

I won the game

January 2, 2026
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Reply from Tenpin - Stoke

Hey Ryan, thank you so much for the lovely 5* rating of Tenpin Stoke. We are thrilled to hear you had a great time and got yourself a win. Hope to see you again for another fun time.
Take care,
Kirsty

Rated 3 out of 5 stars

Could do better

Teenagers in lane next to ours were very loud and disruptive. They were constantly getting in our way and being antisocial. We told the staff but nothing was done

January 2, 2026
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Reply from Tenpin - Stoke

Hi there,

Thank you for your 3* review at Tenpin Stoke! We are very sorry to hear you did not have a great time whilst on your latest visit to us and found other members of the public to be disruptive. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. Best wishes- Steph

Rated 3 out of 5 stars

One player

One player, a child, playing with 2 adults wanted the barriers up when it was their turn but unfortunately only 1 side came up. We reported it and a member of staff came quite quickly to try and rectify it. Whilst he investigated the fault it ate away at our 1hour bowling time. It couldn't be rectified so the child had to continue without it. Other than this incident we all had a very enjoyable time

January 2, 2026
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Reply from Tenpin - Stoke

Hi there, thank you for reviewing Tenpin Stoke! We are glad that you had an enjoyable visit, but we are sorry to hear that there had been technical issues during your games of bowling and that this was unable to be resolved. If you'd like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Stoke', and we can pass this on to be looked into. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

A great prechristmas trip to bowling…

A great prechristmas trip to bowling with friends and their little ones. Check in was quick, everything went well. We had great fun. Thanks

December 20, 2025
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Reply from Tenpin - Stoke

Hello Rachel, Thank you for taking your time to leave us an excellent 5* review. We are really pleased to hear that you enjoyed your recent trip to our Tenpin at Stoke. We do hope to see you all again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Staff were helpful

December 20, 2025
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Reply from Tenpin - Stoke

Hello Fiona, Thank you for leaving us a wonderful 5* review for our Tenpin in Stoke! We are really pleased to see that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great experience with my 2 boys

Great experience with my 2 boys, It was quick and easy and very enjoyable, cheers

December 21, 2025
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Reply from Tenpin - Stoke

Hi Kevin,

Thank you for your amazing 5* review at Tenpin Stoke, we are delighted you've had such a great time on your recent visit to us and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph

Rated 5 out of 5 stars

The staff at ten pin stoke were all…

The staff at ten pin stoke were all very pleasant and helpful.

December 10, 2025
Tenpin - Stoke logo

Reply from Tenpin - Stoke

Hello, thank you so much for the amazing 5* review of Tenpin Stoke! We are so pleased you had fun with us and found our fantastic team super friendly and helpful and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

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