Tenpin - Wakefield Reviews 

The air-conditioning was either not working or couldn't cope.
The room was so hot without any air.
The children were not happy and didn't want to stay.
A complete waste of £80
Also music was so loud, the receptionist misheard my name and gave us wrong booking, we then got our food during our games instead of after. wouldn't visit again unless these issues are resolved.
On the plus side the staff were all very helpful.

I've been celebrate my birthday day with friends and my son. But we were very disapointment about temperature inside top room, where is bowling game. No one have playing fun because was like inside oven. Where is air condition? Waste money for me.

Fantastic staff great atmosphere

Was absolutely red hot no air (the staff said it dosnt work) long ques to check in and at bar think the staff was exhausted due to the heat

Was a good afternoon. Apart from the incident with panda mama, there fire alarm went of causing the tenpin at Wakefield to go off. So we ended up been outside at the firepoint an then the front entrance for a while. But other than that had a great time. Looks great inside. Lots to do.

Good: Great location, easy access & good parking. Interactive darts setup great. Bowling and other activities looked good.

Good/Bad: Only one bar staff working, She was good, but she was rushed off her feet & at times people waiting for drinks were getting frustrated. More annoyingly there were several ‘team’ members standing around chatting who could have helped and at the very least served soft drinks.
BAD: The room was stiflingly hot, aircon was nonexistent and with because the bar service slow the birthday celebration was slightly marred.

New place im guessing staff still working things out but was very slow service when was about 6 staff stood in same place, the heat was unbearable im confused on why no air con. Will try again soon.

The first time I have visited Tenpin, took my grandson and his friend the whole experience was great from the moment we arrived to when we left. Great staff , very clean and not too expensive. Would definitely be going again

Good fun and great to have in Wakefield as there isn’t much to do locally anymore however they had no shoes in sizes 5,6 and 7. Someone I attended with had sandals on as we are having gorgeous weather for a change and when she told them her shoe size (6) they stated they could only supply a 4 or 8, she obviously had to choose the 8’s. They were that big it was a trip hazard so she took them off and put her own shoes back on. This eventually led to staff stating if she didn’t wear the shoes, our game would be stopped. It’s unacceptable to not have shoes in all sizes available and make someone wear shoes way too big. Once all the other groups left and it was only us and one other group of two on the lanes she asked to swap them to a 6 assuming they didn’t have the size due to the amount of people playing earlier on however they still said they didn’t have any, meaning they don’t have any of the three arguably most common sizes for women. I understand the rules of wearing the correct footwear and it wouldn’t have been an issue if they fit, two sizes too big is simply unacceptable and a bigger hazard than an open toe shoe.

Quick service and straight into our bowling games, nice atmosphere and friendly staff.
Nice entertainment venue

Well set up, clean, plenty of entertainment for the family. If i had to have one negative thing to say it would be that it was very warm, we visited during warm weather and would have benefited from some cool air either fans or air conditioning, having neither of these made the heat quite unbearable when bowling.

We had a great day...We would like to thank Neil and all the team at Wakefield Trinity for helping us when our friend required medical attention....Thankyou

Very good location .very clean

Excellent service
Extremely clean and tidy including the toilets.
Staff Excellent and very polite
Value for money
Can not fault anything ... absolutely brilliant

Really enjoyed it and good value on Thursday's.

The children loved the laser quest and the arcades but the service was very disappointing. We had booked a laser party and once the party host had signed them in, we didn’t see him again. My child fell over in the game and hurt his leg, causing a huge bruise and we weren’t notified.
But the most disappointing element was the food afterwards. After receiving their pizzas, we were kept waiting 45 minutes for the cake and a further 20 minutes for their ice cream. Nobody came to see us at the end to conclude the party and it was overall just so disappointing. I would take the children again for an activity but would certainly not recommend a party package.

Great to have Tuesday discounts and looks very impressive inside. I did however nearly get charged full price for bowling and they didn't even question the price until I mentioned it.
The music could do with being varied rather than constant dance music.
Ate here but there were very limited options especially as I am vegetarian and the cheese pizza was pretty poor as there was hardly and cheese. More options and more ingredients on would improve it. If you could consider pool where you rent a table for a certain amount of time would be good like other places do

We visited on a Tuesday evening with a group of 10 blind and partially sighted children and young people, and their families (there were 36 people in our group in total). Some of our children have additional needs/disabilities, including one child who is a wheelchair user. At the point of booking I mentioned that some of our group have sensitivities around noise and asked whether the music could be quieter in our area. This was communicated to the team who made sure this was actioned on arrival.

Every member of staff we dealt with was kind, courteous, and very sensitive to our needs. Nothing was too much trouble and because the staff were so good it really made the whole experience run much smoother. It was also a lot less stressful for me as the group leader!

The whole area felt spacious and easy to navigate, and I felt that the slight separation of the bowling lanes from the arcade area was helpful as it meant our kids focused on completing the bowling rather than running around the arcade as happens at the one at Xscape!

We will definitely come to Wakefield in future as it was an excellent experience from start to finish. I have already made two more group bookings for July and September!

Massive thanks to everyone who looked after us. We are so grateful for the amount of care than went into ensuring we had a great experience!

The place is great, staff were nice and helpful, the lane faulted a few times and we ended up on a different one in the end but wasn’t a big deal.