Terence 

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Rated 1 out of 5 stars

I ordered 2 vanities for 18.99 each. Emailed right away to make sure this was legit company. No response...That was Dec. 16. I have written MULTIPLE EMAILS, put a comment on the Facebook page that... See more

Rated 5 out of 5 stars

Excellent customer service. Emailed and received a response within a couple of hours. Very courteous and polite. I dealt with Peter who was very professional and efficient. Item was despatched quickl... See more

Rated 2 out of 5 stars

Dissapointed to say the least. Spent alot of money including next day delivery before 1pm. Only then to be told that the item isnt avaliable and would be in the following wednesday and be with me by t... See more

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Rated 5 out of 5 stars

5 star for this company, just can't praise them enough. Great product and leaves my hair shiny and healthy also takes out horrible yellow tones out of your highlights so therefore helps to brighten yo... See more

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Rated 1 out of 5 stars

Is this a LEGITIMATE company?

One star is given only for the delivery.
Sent me the wrong product. After numerous unanswered phone calls, messages and emails no reply from company. The company address and contact details are not valid. Lost my £62.00. Is this a LEGITIMATE company! Do your research before buying from Terence Paul Online.

February 15, 2017
Unprompted review
Rated 3 out of 5 stars

Ordered L'Oréal shampoo and conditioner

This was my first time ordering from this site, I ordered L'Oréal shampoo and L'Oréal vitamino shampoo and conditioner for coloured hair, the delivery came on the specified time but was incorrect, no vitamino shampoo or conditioner, only a conditioner which was the wrong one. Wasn't too impressed.

February 1, 2017
Unprompted review
Rated 5 out of 5 stars

Great value

Knew what I wanted so didn't look at any other products, what I bought was at a great price and arrived quickly. Would recommend.

January 18, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent!

Never used Terence Paul Online before but will definitely be using from now on. Brilliant prices & fantastic service.

January 17, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service. Emailed and received a response within a couple of hours. Very courteous and polite. I dealt with Peter who was very professional and efficient. Item was despatched quickly even though it was over Xmas. Also free postage and was sent recorded delivery. Would not hesitate to recommend. Thank you so much.

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Speedy Delivery

Ordered my Cloud Nine straighteners yesterday at 1.30pm and they arrived today at 9.30am! Best price around as well!

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

A satisfied customers

The site as recommended to me by my sister-in-law. Have ordered a couple of different haircare products in two orders. Good product delivered quicklyat a good price!

November 15, 2015
Unprompted review
Rated 3 out of 5 stars

Volume Shampoo

Bought volume shampoo as this site stocked a bigger bottle than other site but it stated that it would be delivered in a couple of days......waited ten days for delivery so just as well I wasn't in a hurry for my shampoo!

November 3, 2015
Unprompted review
Rated 5 out of 5 stars

Good value and excellent service

I placed my order and the parcel arrived 2 days later - sooner than I expected. Unfortunately the wrong itmes had been sent. I called Terence Paul. The call was answered immediately and without hesitation they agreed to send the correct items and to include a postage paid envelope for return of the original parcel. The correct items arrived the next day. I was very impressed with this response as I would have understood if they had asked for the original parcel to be returned before despatching the correct package. Well done!

October 22, 2015
Unprompted review
Rated 5 out of 5 stars

Milkshake!!

I placed my order a few days ago and it arrived today This is the first time I have used Terrence Paul Online, but because of the swift service I will definitely be using them again. Would recommend them to everyone. Excellent, Five Star Service!!

October 21, 2015
Unprompted review

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