I ordered 2 vanities for 18.99 each. Emailed right away to make sure this was legit company. No response...That was Dec. 16. I have written MULTIPLE EMAILS, put a comment on the Facebook page that... See more
Terence
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See what reviewers are saying
Excellent customer service. Emailed and received a response within a couple of hours. Very courteous and polite. I dealt with Peter who was very professional and efficient. Item was despatched quickl... See more
Dissapointed to say the least. Spent alot of money including next day delivery before 1pm. Only then to be told that the item isnt avaliable and would be in the following wednesday and be with me by t... See more
Company replied
5 star for this company, just can't praise them enough. Great product and leaves my hair shiny and healthy also takes out horrible yellow tones out of your highlights so therefore helps to brighten yo... See more
Excellent service and great products
Excellent service and great products! Thankyou!
October 6, 2017
Unprompted review
Reply from Terence
Hi Helen
We really appreciate your 5* review
We are very pleased to hear that you had a good experience with us and look forward to hearing from you again soon.
Kind Regards,
Terence Paul Online
Brilliant service received item …
Brilliant service received item extremely quickly would definately recommend.
October 5, 2017
Unprompted review
Reply from Terence
Hi Denise
We really appreciate your 5* review
Really pleased your happy with the service you have received
We aim to ensure our customers have a great shopping experience with us and we are happy to hear the service was also quick.
Have a good day
Terence Paul Online
Order not recieved
Placed an order more than a week ago and still have not recieved it
October 5, 2017
Unprompted review
Reply from Terence
Hi Alina
Thanks for leaving your Review
We are really sorry to hear that your order hasn't been received. I have looked into this further for you and have sent you an email.
Please accept my apologies for any inconvenience this may have caused you.
Many thanks,
Terence Paul Online
Reply from Terence
Hi Kevin
Thank you for your feedback.
We are very pleased to hear that you had a good experience with us and look forward to hearing from you again soon
Kind Regards,
Terence Paul Online
Reply from Terence
Hi Michelle
We really appreciate your 5* review
We are very pleased to hear that you had a good experience with us and look forward to hearing from you again soon.
Kind Regards,
Terence Paul Online
Bad experience
I've been waiting for my order for 2 weeks now and there's no sign of it whatsoever. And I was so desperate for it. At least you should put that it's out of stock instead of fooling customers online. Will never buy from this site again.
October 2, 2017
Unprompted review
Reply from Terence
Hi
Thanks for leaving your Review and taking the time to speak to me today.
I am sorry to hear that you have had a problem with the delivery of your item. I have now processed this replacement and am happy I could resolve this issue on the phone with you.
Please let us know through your online account / Email if the replacement does not arrive by 6th October.
Kind Regards,
T.P.ONLINE
Always on time and genuine products
Always on time and genuine products. I buy Redken 1000ml cond & shampoo. It is not always the cheapest you may find it on the internet but i have now been stung twice with buying this through other companys and it has been fake. Best place to buy by far. Thank you.
They are 10/10 actually :0)
October 2, 2017
Unprompted review
Reply from Terence
Hello Laura
We really appreciate your 5* review
We aim to ensure our customers have a great shopping experience with us. Great to hear that you are happy to recommend us
Have a good day
T.P.Online
Easy online ordering
Easy online ordering, swift confirmation, careful packaging and quick delivery - will be recommending Terrance Paul to everyone. 😊
October 1, 2017
Unprompted review
Reply from Terence
Hi
We really appreciate your 5* review
We aim to ensure our customers have a great shopping experience with us
Thanks so much for the recommendation.
T.P.Online
Great price and fast delivery.
October 1, 2017
Unprompted review
Reply from Terence
Hi Philippa
We really appreciate your 5* review
We aim to ensure our customers have a great shopping experience with us
Many Thanks
T.P.Online
Timely despatch and product as expected
October 1, 2017
Unprompted review
Reply from Terence
Hi Lauren
We really appreciate your 5* review
We aim to ensure our customers have a great shopping experience with us
Thanks
T.P.Online
Quick delivery
Quick delivery. Lovely products and amazing prices. Will use again
October 1, 2017
Unprompted review
I haven't used it yet but the delivery …
I haven't used it yet but the delivery was very speedy
October 1, 2017
Unprompted review
Excellent service
September 29, 2017
Unprompted review
Excellent service from Terence Paul
Excellent service from Terence Paul. Best prices for the products I like. I will not hesitate to shop here again and will recommend to others. Thank you
September 29, 2017
Unprompted review
It was quick and easy to order will be …
It was quick and easy to order will be using them again
September 28, 2017
Unprompted review
Easy to negotiate site
Easy to negotiate site. Excellent selection. Fast delivery.
Problem -free shopping at its best.
September 28, 2017
Unprompted review
I ordered some cloud 9 straighteners …
I ordered some cloud 9 straighteners from Terence Paul. Really quick delivery and excellent product. Would highly recommend
September 28, 2017
Unprompted review
Orderd items always great price free …
Ordered items always great price free standard delivery was in working 2 days no problems at all
September 25, 2017
Unprompted review
Excellent range and fast free delivery.
September 25, 2017
Unprompted review
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