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Terraboost Media Reviews 328

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding campaign setup and design. Reviewers are particularly impressed with the exceptional customer service and the smooth user experience. However, some customers also noted issues with customer service, mentioning difficulties in reaching representatives after signing up or experiencing a lack of accountability. A few other people felt that their marketing efforts did not yield the expected results, with some reporting zero leads or not seeing their advertisements displayed as anticipated.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be positive, with many praising the exceptional customer service, quick responses,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the sales team for their willingness to... See more

Marketing

Reviewers mention positive feedback about marketing. Many customers are satisfied with the advertising... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Setting up a campaign was easy. The locations available were outstanding. The art department was attentive and easy to work with. She even accepted our mocked-up version to make relaying our ideas so... See more

Company replied

Rated 5 out of 5 stars

TerraBoost Media made our Safeway ads painless from start to finish. Clear guidance on creative, fast setup in store, and great communication the whole way. The placements look sharp and hit the right... See more

Company replied

Rated 5 out of 5 stars

THIS HAS BEEN THE MOST WONDERFUL EXPERIENCE, TERRABOOST IS AN HONORABLE COMPANY. I FIRST WORKED WITH RANDI, SHE SOLD ME ON THE IDEA AND HELPED ME UNDERSTAND HOW THE PROGRAM WORKS. SHE WAS VERY KNOWLED... See more

Company replied

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied


Company details

  1. Advertising Agency
  2. Marketing Consultant
  3. Media and Marketing Agency
  4. Media Company
  5. Media Consultant
  6. Social Media Agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.2

Great

TrustScore 4 out of 5

328 reviews

5-star
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1-star

Replied to 32% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very good communication

Very good communication. Quick turnaround time.

May 28, 2025
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Reply from Terraboost Media

Thank you! We are proud to support healthier spaces across the country. Your feedback keeps us motivated!

Rated 1 out of 5 stars

Poor placement history. No leads.

We created display information that could be tracked. To date, we have received ZERO leads from these units. Our key concern is the units are placed in a location that isn't beneficial. Every time we visit the stores, the units are placed BEHIND the customers entrance. This means they don't see them until they are leaving. We feel this was mostly a waste of our marketing dollars.

June 4, 2025
Rated 5 out of 5 stars

Great company to work with

Great company to work with. My advertisement exceeded my expectations!

May 1, 2025
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Reply from Terraboost Media

We’ve been committed to wellness since 2007. Hearing this kind of feedback makes the journey worth it. Thank you!

Rated 5 out of 5 stars

please see this is an update to my one…

please see this is an update to my one star
they have completely helped me and apparently the rep was on vacation- i would totally recommend!!

June 2, 2025
Unprompted review
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Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 5 out of 5 stars

TerraBoost Review

Easy to work with and they were prompt with the turn around of all are work.

June 2, 2025
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Reply from Terraboost Media

Thanks so much for your kind words! We’re glad you had a great experience.

Rated 1 out of 5 stars

I've been trying to get in contact with…

I've been trying to get in contact with the company for months, after our initial payment, nobody has reached back out, our kiosk was never installed, and their phone is disconnected. Nobody responds to the emails or the online messaging system. This is a scam. Do not use this company.

May 30, 2025
Unprompted review
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Reply from Terraboost Media

Hi Caitlin. I apologize for any lack of communication. Would you please send us the best way to reach you, so I can make this right at csm@terraboost.biz? - Bill Sering

Rated 5 out of 5 stars

I was a bit skeptical but the price was…

I was a bit skeptical but the price was good, so I gave it a shot. It took about 3 weeks before my billboard was up and running, so I have been live for about a week. I have not looked at a report yet, but I have had 3 potential clients contact me who said they saw my face at CVS... I have already shown 1 several homes and another will likely list with us. If that keeps up, it is a great investment.

April 28, 2025
Unprompted review
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Reply from Terraboost Media

Thanks for the thoughtful review! It has been a pleasure supporting your business, and we are glad the kiosks are making a real difference.

Rated 5 out of 5 stars

You made the whole process quite easy

You made the whole process quite easy. From firsst contact to design to implementation.

May 29, 2025
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Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 5 out of 5 stars

Great experience, they made the process easy!

The artwork experience has been great. Our rep was very communicative and the artwork turned out great. Very happy with the experience so far, would highly recommend!

May 27, 2025
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Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 1 out of 5 stars

Design process was good, install ad was terrible

Update, September 2025:
I am updating my experience from 4 stars to 1 star.
Everything was great until install. Our ad was not in the place agreed upon in our contract, and the poster was adhered poorly so it looked unprofessional. Then, to make matters worse, they put another ad on top of ours long before our timeline was up (still should be going). Customer support has been pretty unhelpful with rectifying. Advertising is expensive, and this was a lot of money from a small business to pay for almost nothing. We upheld our end of the contract and they never upheld theirs.
Original, May 2025: The design process was streamlined and excellent. Communication was always great. The one thing that fell short was the final product being installed correctly. It wasn’t printed to the correct size for our sanitizer kiosk and wasn’t rectified from the back end, we had to ask for it to be fixed. We went and saw it in person and it still was peeling off a little bit. We also have asked multiple times for the kiosk to be put on the correct side of the store that was agreed upon, but we saw it’s still not there. Other than that, things were great. We’re happy with the print quality and digital customer service. Might just need some refining on who they work with for installation.

May 22, 2025
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Reply from Terraboost Media

Thanks for the kind words and feedback, we’ll be sure to share this with our team!

Rated 5 out of 5 stars

Recommend!

Terraboost has been wonderful to work with, and the entire process has been seamless. The folks are very friendly, and we are so excited for our collab to be launched here soon. Thanks for everything!

May 27, 2025
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Extremely helpful staff!

Jess and Daisy were extremely helpful, quick on their turn around times to changes, and made my kiosk look exactly how I pictured it!

May 15, 2025
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

They Made Everything So Easy

They made the process extremely easy. The portal showed me the status in real time. Customer service was outstanding. Jess is amazing. Thanks so much.

May 12, 2025
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Corrections needed

Last year I asked for QR code to be corrected / Never happened
Similar things happening this year

April 30, 2025
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Reply from Terraboost Media

Thank you for the positive review and feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service. Jessica helped me with ease through this process. Very is to work with. I would refer any business to with this company.

April 29, 2025
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Quick and easy

April 29, 2025
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Reply from Terraboost Media

Thanks so much for your kind words! We’re glad you had a great experience.

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