Terra's Kitchen Reviews 

476
•
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier... See more

Company replied

Rated 3 out of 5 stars

Our experience started off great, however, over time we began to see a decline in the quality of food. The menu has fewer new and exciting vegetarian/pescatarian options and as a result we have opted... See more

Company replied

Rated 3 out of 5 stars

I am happy with the food and delivery. They now require 100 purchase to qualify for free shipping which was not previously the case. Being the only one to eat Terra's Kitchen, $100 per week is too muc... See more

Company replied

Rated 3 out of 5 stars

The food is good and most of the recipes we have tried have been very tasty - a few have been bland. We recipes changed/ were added a bit more frequently. We have had some challenges with the way the... See more

Company replied

Company details

  1. Online Food Ordering Service
  2. also in
  3. Food Products Supplier

Information provided by various external sources

Terra's Kitchen is a meal-kit service that delivers fresh-prepped ingredients to make meals in 15-30 minutes. Skip the store and put the knife away; our washed and chopped seasonal ingredients and easy to follow recipe cards make cooking fun again.


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3.1

Average

TrustScore 3 out of 5

476 reviews

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3.1

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Rated 2 out of 5 stars

disappointingly unhealthy!

I was very hopeful about Terra's Kitchen but ultimately disappointed with the health quality of the food. On the website it says "Terra’s Kitchen believes in sourcing clean, sustainable ingredients that follow the principles of the Mediterranean lifestyle. We source products that are antibiotic- and hormone-free, as well as non-GMO and organic, when possible." I subscribed based on that information but found it to be untrue when the meals arrived week after week. It was never clear that any of the fresh ingredients were organic or clean in any other way and the packaged ingredients they included certainly were not (just mass market name brand condiments, etc.) which felt off-brand and did not inspire confidence in the quality of the food I was serving my family and especially my children. In addition, the recipes often called for ingredients like canola oil which is probably the most unhealthy of all oils they could have chosen?!? I figured they're just trying to make the most money by skimping on the quality of the ingredients they provide but couldn't they at least educate their customers by suggesting healthier choices in our home pantries? It's such a shame because this service has such potential and the logistics of ordering and the packaging of the meals was great. Perhaps they need some well informed nutritionists to help make their meals into truly clean and healthy food. Or a more affordable level of service for those who just want tasty food that checks the boxes for a certain "diet" like paleo or gluten free; and a second tier more expensive service for those that also care about superior quality of ingredients.

August 21, 2018
Unprompted review
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Reply from Terra's Kitchen

Thank you Lauren for the valued feedback, we will take this information to the team and work to improve.

Rated 5 out of 5 stars

Delicious, simple, healthy meals you can feel great about

I LOVE Terra's Kitchen. They add new recipes every week, and everything I've tried has been simple, healthy, and delicious. I appreciate the company's dedication to ethically sourced food and environmentally friendly packaging.

While the meals can be a little pricey, compared to going out or ordering in, they are saving us money, and what you're paying for is quality ingredients and tons of saved time. For our family, it's definitely worth it. Plus I no longer have to spend tons of time meal-planning or figuring out what to buy from the grocery store. We now just get our breakfast and lunch staples and have a constantly changing set of dinner recipes from TK.

August 13, 2018
Unprompted review
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Reply from Terra's Kitchen

Danielle, thank you for the review and we are so happy that we can help make things a little easier for you and your family!

Rated 3 out of 5 stars

Are they all robots

Are they all robots? Have never gotten a personalized answer -- just the robot -- regarding a screwed up delivery. While I think the delivery issue is all on FedEx's head, and I appreciate the eventual robotic answer and the credit, it should be noted that the competition has living breathing and responding humans at 9 pm when you finally know your delivery has been screwed up.

August 10, 2018
Unprompted review
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Reply from Terra's Kitchen

GK and CP, we appreciate your feedback and will take this back to the team. Your comments are so helpful to us as we continue to find ways to improve. Thank you!

Rated 5 out of 5 stars

At the end of every week my fridge is…

At the end of every week my fridge is clean and empty after having just the right amount of meals, snacks and fruit. No waste=money saved

August 9, 2018
Unprompted review
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Reply from Terra's Kitchen

Courtney, we're so grateful for your review. Customers like you make our days. Thank you!

Rated 5 out of 5 stars

Great quality food, simple recipes w/ amazing taste,

Great quality food and very easy recipes, really easy to do after work in under 30 min. The amazing thing is how fantastic the recipes are, despite the simplicity!
I think this speaks to the quality of the ingredients.
And they accommodate gluten free and other dietary needs!
Customer service has also been very prompt and courteous.

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Lisa, thank you so so much for the kind words! We're so happy you're enjoying TK!!

Rated 4 out of 5 stars

Great food, Good Customer Service and lots of dirty dishes!

We are enjoying the food from Terra's Kitchen very much. It is fun, after cooking family meals for 40 years and feeling sort of stuck in a recipe rut.Cooking for just the two of us seemed less interesting and I feel less motivated to do it. Having Terra's do most of the prep and presenting very different healthy portioned recipes has been a help. We love the food. I would give 5 stars but we had to toss the contents of 2 vessels because they arrived warm instead of cold. (One phone call and Terra's resolved the matter instantly each time.) Also, even though the prep is mostly done and the recipes are clearly written and nicely illustrated, much of the cooking involves many steps, pots and utensils. There is plenty of cleanup needed after most recipes. The food is healthy, high quality and delicious though so we will continue happily to be Terra's customers

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Pamela, we really appreciate your review. We're sharing the feedback with the team. Thank you!

Rated 5 out of 5 stars

Easy and Delicious

Lots of really nice food. Love that it gets delivered to my door step, that I don’t have to rush home if I happened to be out, and that nearly everything is chopped and ready to go.
I wish I could rate/ comment about the food individually cause after a while I have forgotten what I have ordered.

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Thank you Rebecca! We are working on website improvements so I will definitely send that to the team!

Rated 5 out of 5 stars

Weeknight dinner solved.

We continue to be delighted with our experience. The meals are always so yummy and liked by the whole family. So far so good.

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Amy, we're so happy your'e enjoying TK!!

Rated 5 out of 5 stars

One of the best home deliveries we have…

One of the best home deliveries we have tried yet! Packaging is cold and very organized. The recipes are amazing. Food is fresh and proportioned out.
Easy to order and edit meals. Thumbs up!

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Thank you so much Michelle for the kind words! We're so happy you like TK!

Rated 5 out of 5 stars

Love the food options

Love the food options, the ease of cooking the recipes, and the delivery system.

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Thanks Amanda, we're so happy you're enjoying TK!

Rated 4 out of 5 stars

Great tasting food

Great tasting food, easy to use reusable container, ecofriendly and thoughtful approach to food and delivery. It’s a bit more cost than other services but worth it for the larger serving sizes.

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Thanks so much for taking the time to provide this feedback Rowan!

Rated 4 out of 5 stars

Overall, very good

The food is very good and l love how cold and fresh the container keeps it. And the prep work being mostly finished, saves a lot time and energy. A little pricey and I wish free shipping would apply on less than $100. Would like more frequent new menu items.

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Larry, thanks so much for the feedback! We will certainly pass these requests along to the team.

Rated 5 out of 5 stars

Outstanding Selection and Service.

I have been so pleased with Terra's Kitchen. The quality and selection are outstanding and we're not eating the same old foods we used to. Terra's has surpassed my expectations and whenever I have any questions their customer support takes care of it all. I would definitely recommend Terra's!!

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Wow! Thank you so much Marla!

Rated 4 out of 5 stars

The food is very fresh and tasty

The food is very fresh and tasty. I like how the food is delivered in recyclable containers and a cooler that is sent back. Very convenient. I think Terra's Kitchen would be better if there was more variety for meal choices and ingredients

August 6, 2018
Unprompted review
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Reply from Terra's Kitchen

Thanks for the feedback Howard! We are always looking for ways to improve.

Rated 5 out of 5 stars

Food is amazing

Food is amazing! Also, deliveries are super easy with the travel vessel. I don't have to worry about being home right when it gets there. Also, how everything is packaged is straight forward and easy.

June 11, 2018
Unprompted review
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Reply from Terra's Kitchen

Thanks so much Matthew for the kind words!

Rated 4 out of 5 stars

Delivery days:

Delivery days:
LOVE all the options, such as snacks, breakfast, lunch salads. Most of the dinners have been really good. The only reason I didn't give four stars is that I can't receive deliveries on Sunday or Monday. I usually order lunches/snacks for work and save them for the next week. I've had to throw some away since they didn't stay fresh. I don't need meals on the weekends since I have time to cook and prepare.

June 9, 2018
Unprompted review
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Reply from Terra's Kitchen

Lori, your comments are so helpful to us as we continue to find new ways to improve. Thank you!

Terra's Kitchen

Rated 5 out of 5 stars

Terra’s kitchen has been so helpful in aiding in my path to healthy eating

Terra’s kitchen has been so helpful in my path to eating healthier. The recipes are tasty, healthy, and so easy to cook. I love how all the prep work is done and I just have to prepare. Also, the vessel that the food is shipped in is amazing! So little waste! I’m so happy I found Terra’s kitchen!

June 8, 2018
Unprompted review
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Reply from Terra's Kitchen

Thanks Meagan for such kind words!

Rated 3 out of 5 stars

Generally good food/recipes, mediocre user interface

The food is good and most of the recipes we have tried have been very tasty - a few have been bland. We recipes changed/ were added a bit more frequently. We have had some challenges with the way the website works and the service overall but we’ve kept our subscription rolling regardless and things have been sorted out relatively quickly. Ordering could be simpler but it’s not horrible if you don’t have to change anything (like the day for a given weeks delivery etc)

June 8, 2018
Unprompted review
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Reply from Terra's Kitchen

Jeff, Thank you very much for this feedback. We are always working to improve so we really appreciate it.

Rated 4 out of 5 stars

Love, but wish there was more variety

I love everything about Terra's Kitchen, except for the lack of variety. After only a couple of months, I am finding myself burned out on the food. They seem to be trying to add new items, but unfortunately they did that by replacing some of my favorites, or some of the items that I hadn't had a chance to try yet. I'm down to only a few items each week that I actually want to order. It's a bummer because I love the healthy, low-maintenance options with salads and pre-cut fruit and veggies, and I really love their reusable vessel. But I'm quickly running out of things to order from their service. I wish they would add more fruits, snacks, and salads - these are the items that I can't get from other food delivery services, and are what really sold me on TK in the first place. Unfortunately, they are the same few salad, fruit, and snack options every week, and I've begun to grow tired of them.

June 8, 2018
Unprompted review
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Reply from Terra's Kitchen

Thank you so much for this valued feedback. I will pass this along to the TK team. We are currently working on adding new grab-and-go items to the menu. We really appreciate you taking the time to provide this input.

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