The bus left Milano and reached Orio al Serio in perfect time as reported in the web site. Seats are very comfortable and there was also A.C. and the possibility to recharge the mobile phone. The o... See more
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Company details
About Terravision
Written by the company
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
Replied to 42% of negative reviews
Typically replies within 1 week
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Pro-client services
Easy to book, reach and use your services. Everything went smooth.
The prices are affordable, the schedule is respected and the staff is friendly. I will definitely use your services again when traveling to Rome!
The bus was on time
The service was on time and smooth!
Deception, deception! Driver didn’t pick up us!!!
The transfer was booked in advance, and according to the confirmation, the driver was scheduled to pick up my family at the hotel at the specified time.
However, the driver did not arrive at the designated meeting point. We were present at the hotel entrance 10 minutes prior to the scheduled pickup time and remained there afterwards. Approximately 10 minutes after the agreed pickup time, we received a call from your company stating that the driver had allegedly been at the location, could not find us, and had already left.
We were present at the agreed location the entire time. This can be confirmed by written verification from the hotel reception
As a result of this situation, we were forced to arrange an urgent taxi at our own expense.
The transfer was booked from Santa Susanna to Girona Airport.
Positive aspects: Staff should be more friendly! Any assistance during luggage accommodation would be very welcome!
Positive aspects:
Easy booking
Bus was clean and comfortable as well.
Opportunity for improvements:
To provide water on board.
All went under the schedule
One can rely on this transportation
One can rely on this transportation. Punctual and reliable. My new favs.
Good service
service staff preis
Very bad organization
Very bad organization. The ticket reviewer should check if the online seats are full before selling other tickets in person at the time of the departure.
It was a scandal to have bought a 9 person family with and elder person) ticket online and, when presenting the QR code, the reviewer didn't even let the 9 person family enter before starting to read other tickets QR codes. The caos was intaled, families where apart and some risking to be left behing at the bus stop (even having bough the tickets), because he was at the same time selling new ones. All of this happenned after a 15min delay of the bus that was supposed to take us to the airport...
Excellelnt
Very easy, fast and efficient
Very easy, good price quality and flexible way to reach Milano Centrale from Malpenza
Quite comfortable and punctual.
Quite comfortable and punctual.
I’d fire sure recommend it!
The Terravision team helped me solve a…
The Terravision team helped me solve a problem I created for myself😅. Thank you very much!😉
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