Terrys Reviews 

24,350
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of fabrics, curtains, and bedding, noting that items arrive well-packaged, match online descriptions perfectly, and provide great value for money. Consumers also highlight the smooth and straightforward ordering process, alongside very fast delivery times, helpful measuring guides, and highly competitive pricing across their entire product selection. Some reviewers were not happy with delivery services, mentioning frustrating issues with couriers like Evri, delayed packages, or slow shipping times. A few people also noted receiving incorrect items or experiencing slow communication when trying to reach customer support for assistance.

What people talk about most

Product

Consumers find product quality and value to be very positive overall. Reviewers frequently highlight the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting well-made curtains, blinds, and duvet sets... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting smooth, on-time arrivals... See more

Price

Clients share positive opinions on price, consistently highlighting great value and reasonable costs for high... See more

Order

Customers report positive experiences with order processes, noting that everything is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more

Company replied

Rated 5 out of 5 stars

Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for mo... See more

Company replied

Rated 5 out of 5 stars

The curtains are lovely, very well made and a great price, good selection too. The customer service is fabulous - a small issue with one of the sets of curtains (eyelet instead of tape top delivered)... See more

Company replied

Rated 5 out of 5 stars

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than exp... See more

Company replied



Company details

  1. Fabric Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Supplier and Maker
  5. Furniture Store
  6. Home Goods Store

About Terrys

Written by the company

Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.

Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.

We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.

Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.

All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.

And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.

We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.

Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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4.8

All reviews

(24,350)

5,658 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous curtains.

Gorgeous, well made curtains at a very reasonable price and super fast delivery. Thank you.

August 8, 2026
Terrys logo

Reply from Terrys

We're so pleased you found your curtains gorgeous, well-made, and at a very reasonable price, and that you appreciated our super fast delivery. Thank you for your kind words!
Kind regards, Terrys

Rated 5 out of 5 stars

A very quick delivery & super…

A very quick delivery & super fabric.THANK YOU

August 7, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the very quick delivery and super fabric! We are delighted you had a great experience.
Kind regards, Terrys

Rated 5 out of 5 stars

Top marks!

This is the first time I have ordered from Terrys, and I was impressed. The website was simple to navigate, so I easily found what I was looking for. Ordering was straightforward and the item was delivered promptly. Top marks!

August 7, 2026
Terrys logo

Reply from Terrys

We're so happy to hear that your first order with us was impressive. It's great that you found our website simple to navigate and the ordering process straightforward, resulting in prompt delivery. We appreciate your top marks!
Kind regards, Terrys

Rated 5 out of 5 stars

great choice

great choice, speedy delivery

August 7, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our great choice and speedy delivery. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Exactly as advertised

Exactly as advertised. A really good price. Quick delivery.

August 6, 2026
Terrys logo

Reply from Terrys

We're delighted to hear that our product met your expectations and that you were pleased with the price and quick delivery. Thank you for your positive feedback!
Kind regards, Terrys

Rated 5 out of 5 stars
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our good quality and quick service. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars
Terrys logo

Reply from Terrys

We are so happy to hear that you consistently receive excellent service from us. We truly appreciate your kind words and continued support.
Kind regards, Terrys

Rated 1 out of 5 stars

im still waiting for my order i done…

im still waiting for my order i done over 4 days ago not good service

August 17, 2026
Unprompted review
Terrys logo

Reply from Terrys

Thanks for your review. We have reach out requesting further information so we can help you.

Kind regards, Terrys

Rated 5 out of 5 stars

prompt delivery and friendly person…

prompt delivery and friendly person delivering it

August 5, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the prompt delivery and friendly person delivering it. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Delivery time was quick and the goods…

Delivery time was quick and the goods very well packaged,the curtains were good quality and the cushions came boxed so we're not squashed

August 5, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that your delivery was quick and the items were well packaged. We appreciate you noting the good quality of the curtains and that your cushions arrived un-squashed!
Kind regards, Terrys

Rated 5 out of 5 stars

Great service

Delivery arrived promptly, great price and reliable emails updating on status.

August 6, 2026
Terrys logo

Reply from Terrys

We're so pleased your delivery arrived promptly, that you found the price great, and appreciated our reliable email updates! Thank you for your wonderful feedback.
Kind regards, Terrys

Rated 5 out of 5 stars

Really pleased with the curtains I…

Really pleased with the curtains I bought- they arrived on schedule and were really well packed, colour and look true to the pictures, great quality and within a day of hanging all the folds had dropped out. They look fabulous and will definitely use this company again.

August 7, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you're happy with your curtains! It's wonderful that they arrived on schedule, were well-packed, and that the colour and look were true to the pictures. We're delighted the quality is great and that they look fabulous. We appreciate your kind words!
Kind regards, Terrys

Rated 5 out of 5 stars

Great retailer

Arrived on time. Good quality and good communication. Would recommend.

August 6, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that your order arrived on time and that you experienced good quality and communication. We truly appreciate your recommendation!
Kind regards, Terrys

Rated 5 out of 5 stars

Web picture good colour match

Curtains arrived very quickly, good quality for price (was in sale). Good colour match was important and website picture proved accurate.

August 6, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear your curtains arrived quickly and that you're happy with the quality for the price! We're especially glad the website picture accurately matched the colour.
Kind regards, Terrys

Rated 5 out of 5 stars

Ive used Terry's before.Always good…

Ive used Terry's before.Always good quality, easy to order and arrives promptly

August 6, 2026
Terrys logo

Reply from Terrys

We are so happy to hear that our quality, ordering process, and prompt delivery continue to meet your expectations! Thank you for your kind words.
Kind regards, Terrys

Rated 5 out of 5 stars

Easy to access online and excellent …

Easy to access online and excellent value and quality for the products I bought . Thank you

August 5, 2026
Terrys logo

Reply from Terrys

We're so glad to hear you found our online access easy and that you're pleased with the value and quality of your products. Thank you for your kind words!
Kind regards, Terrys

Rated 5 out of 5 stars

Lovely material

Lovely material. Efficient despatch

August 6, 2026
Terrys logo

Reply from Terrys

We are so happy to hear you love the material and our efficient dispatch! Thank you for your wonderful feedback.
Kind regards,
Terrys Fabrics

Rated 4 out of 5 stars

Address label

The fabric was perfect just what I ordered. Delivery was more of an issue as the fabric didn't arrive on the day specified. The problem was the address label. The label was cut short at the right hand side and so the whole of my address wasn't visible to the delivery company. More care from dispatch at Terry's needed on this occasion.

August 10, 2026
Terrys logo

Reply from Terrys

We appreciate you sharing your feedback. We are truly sorry to hear about the issue with your delivery address label and the resulting delay. We understand how frustrating this must have been. We are reviewing our dispatch process to prevent similar occurrences. We are glad the fabric itself met your expectations.

Kind regards, Terrys

Rated 5 out of 5 stars

Great quality item

Have made a few purchases and always found the products good quality and fast delivery

August 5, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that you've consistently found our products to be of good quality and that you've experienced fast delivery with your purchases! Thank you for your positive feedback.
Kind regards, Terrys

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