Testprep Online Reviews 144

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the practice questions and materials, finding them highly effective for increasing confidence and preparing for standardized exams. The products are described as well-organized, challenging, and provide detailed explanations that reinforce core concepts, leading to significant improvement in scores. Many people highlight the user-friendly platform and the quality of the study materials, which are often updated to keep up with test curricula. The customer service is frequently commended for its promptness, helpfulness, and quick resolution of issues, with many reviewers receiving replies within minutes or hours, even on weekends. However, some customers also noted a desire for more practice questions to be available and found the process of repeatedly entering school and test date information slightly inconvenient.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many finding it very helpful for test preparation... See more

User experience

Users describe positive interactions with the user experience, finding the system user-friendly and easy to... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its responsiveness and... See more

Response time

People report positive experiences with response times, consistently praising the customer service for being... See more

Quality

Clients share positive opinions on quality, with many reviewers finding the practice materials very helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son has been doing Testprep-online for MAP since the 5th grade. The practice questions have been very helpful in terms of increasing his confidence in taking standardized exams and preparing him fo... See more

Company replied

Rated 5 out of 5 stars

I love this site, my child get on and it excited when going through the test question and seeing her results at the end. We act as though she is in her classroom setting and she takes her time rea the... See more

Company replied

Rated 5 out of 5 stars

Testprep has been a great resource for helping my students prep for Map and IAR assessments. One way I use it is; I model how to do the first quiz as a ”think aloud” -modeling my thinking, then... See more

Company replied


Company details

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TestPrep-Online


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4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

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Rated 5 out of 5 stars

CAT4 level X/Y.

Just wanted to share my experience prepping for the CAT4
test, in case it helps someone else who's stressing over it like I was for my child.
For context: I had no clue what to expect when I first heard
about CAT4. Even i wasn't sure about which level is suitable for my child. But team members of Test prep Online help me a lot. It's not like a normal school subject. it is more about logic, patterns, verbal/non-verbal reasoning,
and stuff you're not really taught directly.
What made it actually useful:
The verbal and non-verbal reasoning practice was
broken into bite-sized parts.
• It had step-by-step explanations, not just right/wrong
answers - which was a game changer.
I could track which question types I kept getting
wrong (number analogies were my child's weak spot)
The format felt close to the real test, so by the time the exam came around, it didn't feel intimidating.
My child is practicing/learning about 2 weeks of consistent practice
around 20 to 30 minutes a day. That small daily habit made a
big difference.

November 14, 2025
Unprompted review
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Reply from Testprep Online

Thank you so much, Saba, for sharing your detailed experience. We’re really glad to hear that the CAT4 practice materials helped you understand the test structure and supported your child’s preparation. It’s wonderful that the step-by-step explanations and bite-sized practice made the process clearer and less stressful. We’re also happy our team could guide you in choosing the right level.

Wishing your child continued progress and success, and thank you for taking the time to write such helpful feedback.

Rated 5 out of 5 stars

Excellent test prep

Very well planned training prep for my daughter's CAT tests
Clear introduction and solution for questions
Quick Service Response if you have any questions.

November 25, 2025
Unprompted review
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Reply from Testprep Online

Thank you so much, Shirley, for your excellent feedback. We’re glad to hear that the preparation materials were helpful for your daughter’s CAT tests and that the explanations were clear and useful. It’s also great to know our support team could assist you quickly whenever you need help. Wishing your daughter continued success in her studies.

Rated 5 out of 5 stars

Good resource for preparing MAP test

The website is clear and well-organized. The explanation of each problem is clear. My kids love to do the test on it. It helps them to improve their test experience.

November 22, 2025
Unprompted review
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Reply from Testprep Online

Thank you, Guibo, for your kind feedback! We’re happy to hear that your children enjoy using the site and that the clear explanations are helping them prepare for the MAP tests. We appreciate your trust and wish them continued success.

Rated 5 out of 5 stars

This bank employs competent staff.

This bank employs competent staff.
Great and fast service.
Thank you.

November 19, 2025
Unprompted review
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Reply from Testprep Online

Thank you for your feedback! We appreciate your kind words and are glad to hear you received fast and helpful service. We're always here to assist you.

Rated 5 out of 5 stars

I met a tech problem after purchasing a…

I met a tech problem after purchasing a simulation test. After emailing the help team from the Testprep-online company, I received prompt reply and the tech problem was solved within one day. Then I asked some business questions, the support team also managed to give me useful advice. I guess the peer teams from the company could make quick and efficient communications.

November 13, 2025
Unprompted review
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Reply from Testprep Online

Thank you, Sharon, for sharing your experience! We're glad to hear our team was able to resolve the technical issue quickly and provide helpful answers to your follow-up questions. We appreciate your trust and wish you all the best in your preparation!

Rated 5 out of 5 stars

Won over twice now

Testprep has won me over twice now. A couple of years ago my son (homeschooled) was nervous about his first standardized test so we used Testprep. It gave him confidence and he scored very well! So, today when my younger son who is now in the same position, I ordered the Map 8 test prep but accidentally bought it 3 times. Completely my fault. Within 2-3 hours their customer service took care of it and refunded my money. They were kind about it, too! Both my sons are dyslexic and on the spectrum. Testprep has really helped them gain confidence with standardized testing and helped fill in some gaps of their grammar 😊

November 10, 2025
Unprompted review
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Reply from Testprep Online

Thank you so much, Jenny, for sharing your wonderful story. We’re truly glad to hear how TestPrep-Online has helped both of your sons build confidence and improve their skills over time. It means a lot to us that you chose our program again, and we’re happy our team could assist you quickly with the refund. Wishing you and your family continued success on your learning journey.

Rated 5 out of 5 stars

Preparing for MAP

My son has been doing Testprep-online for MAP since the 5th grade. The practice questions have been very helpful in terms of increasing his confidence in taking standardized exams and preparing him for the MAP tests each year. He has consistently scored above the 90th percentile on MAP since starting this program. Highly recommend!!

November 3, 2025
Unprompted review
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Reply from Testprep Online

Thank you so much, Bernice, for sharing your experience and kind words. We’re delighted to hear that your son has performed well on his MAP tests and that our practice materials have supported his progress over the years. We truly appreciate your trust and recommendation, and wish him continued success in his studies.

Rated 5 out of 5 stars

Being such a long-time user of TestPrep-Online

My experience with TestPrep-Online has been excellent. The materials provided cover various grade levels, making it easy for students to improve their skills at their own pace. The platform offers a wide variety of resources and practice questions, which have helped my students gain confidence and perform better on their exams.​

One of the best aspects is the responsive and professional customer support. Issues were resolved quickly, allowing me to resume lessons without interruption. I often recommend this site to other students, and many have registered individually to get extra practice, demonstrating its positive impact.​

Detailed guidance and reliable content make TestPrep-Online a valuable educational tool. I hope the company continues to provide high-quality materials and support for students worldwide. Overall, their service and educational resources have been a great help. Thank you for making a difference for our learning community.​

November 1, 2025
Unprompted review
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Reply from Testprep Online

Thank you so much for your excellent and detailed feedback! We’re truly honoured to know that our materials have been valuable for you and your students. It’s inspiring to hear how our platform supports learning and builds confidence in the classroom. We greatly appreciate your continued trust and recommendations — and we’ll continue to work hard to provide high-quality resources for students around the world.

Rated 5 out of 5 stars

Really pleasant to use

Really pleasant to use
Everything loads fast, the layout makes sense, and I never felt lost. The support team was polite and followed up until everything was solved

November 3, 2025
Unprompted review
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Reply from Testprep Online

Thank you for your lovely feedback! We’re so glad you found the site easy to use and our support team attentive and helpful. Wishing you continued success and a great learning experience!

Rated 5 out of 5 stars

Useful

Useful. My kids were able to get higher scores after practicing on testprep-online. Thank you!

October 30, 2025
Unprompted review
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Reply from Testprep Online

Thank you for your kind words! We’re so glad to hear that the practice helped your kids improve their scores. Wishing them continued progress and success in their studies!

Rated 5 out of 5 stars

I love this site

I love this site, my child get on and it excited when going through the test question and seeing her results at the end. We act as though she is in her classroom setting and she takes her time rea the question or listen to the passage and answers the question. Her teacher noticed how she has improved on her math and reading over all especially when they do online assignments and her scores have improved by 65 to 80 points...

October 7, 2025
Unprompted review
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Reply from Testprep Online

Thank you so much for sharing this excellent feedback! We're thrilled to hear how much your child enjoys practising and how her scores have improved — that’s precisely what we aim for—wishing her continued success and confidence in her learning journey.

Rated 5 out of 5 stars

Recommend for every aspiring child

I recently purchased this online test prep program for my daughter, and I’m so glad I did. She found the lessons clear, the practice tests very helpful, and the overall experience really boosted her confidence before her upcoming exam. It made studying much less stressful — definitely worth it!

October 27, 2025
Unprompted review
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Reply from Testprep Online

Thank you so much for your lovely feedback! We’re delighted to hear that the program helped your daughter feel confident and prepared. Wishing her the best of luck on her upcoming exam!

Rated 5 out of 5 stars

Customer service responded quickly and…

Customer service responded quickly and resolved any issues I was having. The email responses were quick and polite.

October 12, 2025
Unprompted review
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Reply from Testprep Online

Thank you for your kind feedback! We’re so glad our team could help and that your experience was smooth and pleasant. Wishing you and your child the best of luck in your preparation!

Rated 1 out of 5 stars

I attempted to make a payment through…

I attempted to make a payment through their website, but the transaction wouldn’t go through, supposedly due to technical issues. So I tried using a different creditcard, where the same payment issue arises. Shortly after, I began receiving emails urging me to use different credit cards or alternative payment methods. This raised serious red flags and made the entire experience feel suspicious and untrustworthy.

June 1, 2025
Unprompted review
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Reply from Testprep Online

Hello,

Thank you for bringing this to our attention. We're truly sorry for the frustration you experienced while trying to make a payment on our website. We understand how concerning it can be when technical issues interfere with such an important step.

Please know that the emails you received suggesting alternative payment methods were part of an automated system intended to assist customers when a transaction fails—not to pressure or alarm. We completely understand how this could come across differently, and we’re reviewing our messaging to ensure it’s clearer and more supportive moving forward.

We take security and transparency very seriously, and we want you to feel confident in your interactions with us. If you're still open to resolving this issue, our support team would be happy to assist you directly and securely.

Again, we sincerely apologize for the inconvenience, and we appreciate your feedback—it helps us improve the experience for all our customers.

Best,

Testprep-online

Rated 1 out of 5 stars

I purchased the Criticall study…

I purchased the Criticall study software for my son. They advertise that anyone who purchased the software did better on the actual test after using their software. Well my son studied extensively with their software and did worse the next time he took the actual test. I contacted them and instead of refunding the fee paid for the software they terminated his being able to use their software for the remainder of the period paid for with no refund!!! Wish I could give them a zero. Don’t want to see anyone else scammed. I contacted them twice and, despite them stating they will reply within 24 hours, I have yet to hear from anyone in well over a week.

May 1, 2025
Unprompted review
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Reply from Testprep Online

Hello,

Thank you for your feedback.

We regret that you are not satisfied with your experience and would like to rectify this situation by immediately refunding you. We have been unable to locate any email or name associated with Brie’s Breeze. Please contact us at info@jobtestprep.com so that we can assist you promptly.

Best regards,

JobTestPrep

Rated 2 out of 5 stars

Not the best content

The actual testing materials are scant and don't seem leveled appropriately. They also require you to complete the activities or you lose all data. Frustrating for kids who work slowly.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

This is a great resource

This is a great resource. I haven't had any issues with it so far. We purchased a Prep pack and everything went smoothly for my child to practice.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 stars

Updating my review: They refunded 70% of the fee. (I still need to check my credit card) However, I am not deleting my previous review because it is not about money. I will need to spend more time finding test prep materials for my daughter, who is going to take the test this week. Customer service was great, but the issues with the website and the inconvenience have not been resolved. I just cannot recommend TestPrep-Online.

____________________________________________
I wish I could give 0 stars! I bought a family membership to allow my kids to take any level of grade test. This time, when I tried to log in, I couldn’t do it. I had to email customer service, and once the login issue was resolved, I was finally able to access my account. However, everything had changed. All my information was deleted, and I was no longer a family member. When I logged in again, I found that I couldn’t do any other tests unless I paid for them. Previously, I could take and practice any test, but now they’ve limited everything and are asking for more money! It’s a total scam, and I completely wasted my money. I’m angry, and I want to let people know so no other parent has to go through the ridiculous experience I’ve had. Their family membership won’t do anything. Please DO NOT PAY for nothing. I am going to ask refund.

March 5, 2025
Unprompted review
Rated 2 out of 5 stars

Is this a scam? Website error

Bought the family test pack and after using it for two days, all the uploaded test pack magically disappeared. 24/7 help is non existent and email given does not work. Two kids sitting for their exam in 2 days time are stressing out.

February 10, 2025
Unprompted review
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Reply from Testprep Online


Hello,

We are sorry for any inconvenience. We assure you we are not a scam as we've been in business since 1992, and have helped many people worldwide.

We are unable to find your account with Bernard Ang can you please write us an email at c.serv@testprep-online.com so we can assist you asap?

Best,

TestPrep online

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