Textmagic Reviews 282

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I only joined this service an hour ago if that, i dont normally right reviews this quick, AT ALL, but i am not a hater. The service is amazing, got 50p credit upfront, sounds small but 14 free texts f... See more

Company replied

Rated 5 out of 5 stars

Text Magic is super simple and easy to use. I haven't needed to consult any help docs, not once. It works well, and creating SMS campaigns are a breeze! Favourite feature is being able to reply... See more

Company replied

Rated 5 out of 5 stars

SMS's arrive quickly enough (5secs) in Switzerland. Payment works well, prices are good, web interface is user-friendly, documentation looks very exhaustive, there are API's available... Really not m... See more

Rated 4 out of 5 stars

Overall great experience. I have had a couple issues with uploading a file where sometimes the file is under 10MB but still won't upload. I have always gotten it figured out with customer support thou... See more

Company details

  1. Mobile Network Operator

About Textmagic

Written by the company

Textmagic is a business messaging platform used by over 30,000 companies worldwide to reach customers through SMS, email, live chat, WhatsApp, Facebook, and Instagram. We help small and medium-sized businesses optimize communication, improve engagement, and build trust across every channel that matters.

Textmagic is built for busy teams who need to get messages delivered, not manage complexity. We prioritize ease of use, fast setup, and features that work without needing a marketing department.

TRY TEXTMAGIC FOR FREE

www.textmagic.com

Written by the company

Reach customers instantly. SMS, Email, or both
Our fast, reliable, and compliant SMS and email service makes it easy to send personalized messages to thousands of contacts in seconds.

Money back guarantee

Money back guarantee
If you decide to cancel your account after your first purchase we will send you a refund for your unused SMS credits.

Contact info

Deliver your message at the right time

Automate and send reminders and notifications by SMS and email.

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Have looked at many texting options to…

Have looked at many texting options to try to figure out how to do what I need. So far this has been by far the most user friendly, really outstanding support helping get up and going as i've never used anything like this before. I also appreciate the no contract, pay as you go arrangement. So far very pleased with this application.

Thank you.

November 1, 2019
Unprompted review
Rated 1 out of 5 stars

Tried contacting support to re-activate…

Tried contacting support to re-activate my account. No response from company.

Your carrier will soon block messages from their system and they have no fix.

I still have a balance, but because of bad service that money is gone. They probably will not put up this review.

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

very useful

very useful. pretty easy. love the templates. Wish you could have what ever number you want, as long as you could prove it's your company number. love that there isn't a contract, and you can pay as you go.

October 10, 2019
Unprompted review
Rated 1 out of 5 stars

Third time not so lucky

Third time not so lucky - I was referred to TextMagic via a friend who currently uses the platform. After 2 failed attempts to speak to someone I was advised that no one was able to take my call and that I could not be placed on hold - Our business manages European marketing campaigns on behalf of 12 major brands, very odd.

August 30, 2019
Unprompted review
Textmagic logo

Reply from Textmagic

Dear Michael,

Thank you for taking the time to prepare your customer review.

Our representative called you back 20 minutes after the initial call and called again the following day. Unfortunately, we were unable to reach you on either occasion, as our calls were redirected to your voice mail. We apologize for any inconvenience caused by this delay.

We mention that TextMagic also offers a self-service free trial for testing the service.

Best regards
TextMagic Support

Rated 5 out of 5 stars

An amazing API

TextMagic has been essential in helping our company stay up to date internally.

We have office and field employees, so being able to send text alerts is a practical and simple solution to the communication challenge.

Specifically, the robust API integration is why we work with TextMagic!

June 24, 2019
Unprompted review
Rated 5 out of 5 stars

If your only a small user of a Text…

If your only a small user of a Text Messaging Service like me ( I only send about 25-40 texts per week ) just to let customers know I’ll be turning up the next day ( Window Cleaner ) and also to request payment once I’ve done my job. You don’t have to send 1000s of texts to get a great price per text. I only pay 4p per text. The API’s and coding are extremely easy to use in your own Applications and Websites. These guys get my recommendation 100%. Never have I had a problem.

May 27, 2019
Unprompted review

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