I only joined this service an hour ago if that, i dont normally right reviews this quick, AT ALL, but i am not a hater. The service is amazing, got 50p credit upfront, sounds small but 14 free texts f... See more
Company replied
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See what reviewers are saying
Text Magic is super simple and easy to use. I haven't needed to consult any help docs, not once. It works well, and creating SMS campaigns are a breeze! Favourite feature is being able to reply... See more
Company replied
SMS's arrive quickly enough (5secs) in Switzerland. Payment works well, prices are good, web interface is user-friendly, documentation looks very exhaustive, there are API's available... Really not m... See more
Overall great experience. I have had a couple issues with uploading a file where sometimes the file is under 10MB but still won't upload. I have always gotten it figured out with customer support thou... See more
Company details
About Textmagic
Written by the company
Textmagic is a business messaging platform used by over 30,000 companies worldwide to reach customers through SMS, email, live chat, WhatsApp, Facebook, and Instagram. We help small and medium-sized businesses optimize communication, improve engagement, and build trust across every channel that matters.
Textmagic is built for busy teams who need to get messages delivered, not manage complexity. We prioritize ease of use, fast setup, and features that work without needing a marketing department.
www.textmagic.com
Written by the company
- Reach customers instantly. SMS, Email, or both
- Our fast, reliable, and compliant SMS and email service makes it easy to send personalized messages to thousands of contacts in seconds.
Money back guarantee
If you decide to cancel your account after your first purchase we will send you a refund for your unused SMS credits.
Contact info
Salisbury House Station Road, CB1 2LA, Cambridge, United Kingdom
- 0808 168 1030
- support@textmagic.com
- www.textmagic.com
Deliver your message at the right time
4.5
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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TextMagic - Reliable Service
Reliable service, very diverse options and fair price.
May 7, 2020
Unprompted review
I love using TextMagic
I love using TextMagic. It is quick and affordable. I like that we had the ability to upload phone numbers instead of entering manually. I like being able to send a quick reminder text to multiple individuals. I like using text messaging without it being my personal phone. I definitely recommend this service.
May 1, 2020
Unprompted review
Easy to use and understand
Easy to use and understand, the team at textmagic has always been very helpful
May 1, 2020
Unprompted review
TextMagic works away in the background…
TextMagic works away in the background and does exactly what it says 'on the tin'.
April 30, 2020
Unprompted review
TM is an excellent service
TM is an excellent service. You cannot beat the price and ease of use. I'm very happy with Text Magic. They are so much better than the prior service I used for years. Thank you.
April 29, 2020
Unprompted review
Easy set up, powerful use & account management
This was straightforward to set up for use from the website. We link it to our software by sending automated emails which TextMagic converts into text messages that our customers' onsite operatives receive to alert them to jobs that come in during the day.
Sub-accounts allow us to do this for several of our customers, and it is easy to see what is going on with each one.
Charging is straightforward, with either warning or automatic replenishment payment.
April 28, 2020
Unprompted review
Your system isn't working so one needs…
Your system isn't working so one needs to contact me
April 26, 2020
Unprompted review
Reply from Textmagic
We value your feedback, and we would like to apologize to you for the fact that we failed to meet your expectations.
As we discussed during yesterday’s call, our tool imports mobile numbers into a contact list using a specific format in Excel. That is, only one phone number can be present per cell. For an example of the recommended format, please refer to the example file in our web app.
An email has been sent to confirm the full refund for your order. If you have any further questions or concerns, please do not hesitate to contact us via email.
Easy to configure, maintain, and use
We have been using their service for a few years now. It is easy to configure, maintain, and use. We send occasional company-wide SMS broadcasts for office closures etc. Also, their prices are very competitive with other providers in this space.
April 13, 2020
Unprompted review
Textmagic is a great way to connect…
Textmagic is a great way to connect with a large number of people at once. I do wish I could select more than one column of phone numbers to text at a time and to make groups of how I want my columns to import. (Maybe like a template but specifically for the order of column important terminology.)
April 13, 2020
Unprompted review
Happy Customer for 3 years and 20,000…
Happy Customer for 3 years and 20,000 txt messages,
We have been using Textmagic for a couple years now. It works just like it should. We are constantly looking for ways to utilize it more.
April 13, 2020
Unprompted review
This system is reliable and easy to use.
April 13, 2020
Unprompted review
I have been with text magic for many…
I have been with text magic for many years and their service really works for and the few times that I have needed assistance they were easy to contact and solved any issues I had
Tom Addison, Jade Taxis Stirling
April 8, 2020
Unprompted review
We use text magic to remind clients of…
We use text magic to remind clients of appointments. It is very easy to use & totally fulfills our requirements.
April 7, 2020
Unprompted review
Easy Peasy!
Really simple to use and clear how much each send will cost.
Good "lists" function to segregate contacts.
April 2, 2020
Unprompted review
Extremely useful software
Extremely useful software to allow me to send mass emails when working from home without fiddling about trying to do it from my phone!
April 1, 2020
Unprompted review
Works great
Works great. A lot of features. Low cost. I couldn't ask for anything more.
March 30, 2020
Unprompted review
Very happy
Very happy. no issues in 2 years of use (the biggest compliment I can give :) )
March 20, 2020
Unprompted review
Textmagic is great for business
Textmagic has been great for my business. I hate tapping out messages on a phone, so I love being able to use my real keyboard! As a business, I also send out "form" texts, and the templates are super easy to create and use. I highly recommend.
March 18, 2020
Unprompted review
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