I grew up in Thailand so I know they are extremely overpriced but they are fairly priced compared to other UK stores. I was really shocked by how fast the delivery was too! Very speedy and a great sup... See more
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My son was very happy with the shin pads. I was extremely glad, and relieved, that they barely took any time at all to arrive, because they were for his birthday and they arrived two days before. Free... See more
Easy to order online, super fast delivery! Item seems as expected but is a Christmas present so unused yet.
Good simple website, great selection of products, P&P was quick and reasonable. Ordered from here several times 👍✌️
Company details
- Fitness Equipment Wholesaler
- Boxing Club
- Martial Arts Supply Store
- Mixed Martial Arts Club
- Muay Thai Boxing Gym
- Sporting Goods Store
Written by the company
Thai Boxing Store is one of the UK largest and most respected Muay Thai Boxing equipment specialists. We import Top King, Boon Sport, Raja and King Pro and are retailers for Twins Special, Fairtex, MTG Pro and Nanman Muay. Our range includes Boxing Gloves, Body Shields, Shin Pads, Elbow Pads, Groin Guards, Gumshields, Head Guards, Low Kick Pads, Belly Pads, Thigh Pads, Focus Mitts, Thai Kick Pads, Punch Bags, Muay Thai Shorts, Ankle Supports, Nutritional Suppliments, Hand Wraps, Kit Bags, Liniments and Skipping Ropes.
Thai Boxing Store - Committed to Customer Care
Written by the company
Contact info
Hagg Farm, YO19 5NY, York
- 0845 094 4521
- info@thaiboxingstore.co.uk
- www.thaiboxingstore.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 week
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Awful customer service
Awful customer service, very slow replying to emails, fail to supply tracking details for orders in adequate time scale. Ignore requests to cancel orders due to their lack of response.
Very quick to send an email asking how they done on the day I ordered something 🫣 but then take ages to reply to anything else.
My advice go somewhere else that delivers in half the time and send relevant info in a timely manner.
September 8, 2025
Reply from Thaiboxingstore
Hi Paul,
Your order was placed on Sunday 7th September at 16:49, was dispatched on Monday the 8th of September and delivered on Wednesday the 10th at 10:05am. This is inside of the 2-3 day timeframe on the website.
Ive checked our inbox and I cant see any emails regarding this order or requesting to cancel it. Our order confirmation page upon completing a purchase does say dispatch emails can end up in spam folders, this is out of our hands if this happens. Review emails are automated for every order placed on the website and this is done so so we can recieve legitimate feedback by customers on the level of service they have recieved.
I have sent you a more in depth email as I would like to get to the bottom of what has happened here.
kind regards,
Paul
TBS Team
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EDIT: Our webteam checked the email logs for the email address used with this order. The dispatch email was sent and delivered on Monday 8th of Septmeber at 13:00. It was opened same day and the tracking link was clicked at 13:08. The information has been passed to the customer as a screen shot including email details and we are awaiting a reply back to our email.
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EDIT: After supplying the above inforamtion to the customer we have heard nothing back.
Great site for all Muay Thai…
Great site for all Muay Thai enthusiasts. Excellent high quality equipment for an excellent price. Highly recommend using these guys.
August 26, 2025
Great service good value would…
Great service good value would definitely use them again
July 29, 2025
Great product
Heavy skipping rope. Great product, easy to adjust (I needed to make it a few inches shorter), cheaper than Amazon, and delivered quickly.
July 18, 2025
Fast and quick!
Purchased Tuesday night, gloves came Thursday evening, padwork done Thursday evening. Great service will be returning for sure! Amazing
July 24, 2025
Unprompted review
Excellent service good product will…
Excellent service good product will definitely use again
July 11, 2025
Fast shipping was very impressed…
Fast shipping was very impressed definitely a returning customer
July 14, 2025
Excellent
Great company, I bought pair of gloves which were too small but easily managed to return it and get it swapped within no time thanks to their customer service team.
July 4, 2025
Really pleased with the service
Really pleased with the service, I purchased a pair of “defective” gloves at around 30% of the retail price, when the gloves are the defect is so minor. I’m over the moon with them, great value for money and I’ve ordered a set of shin guards so just waiting for them to be delivered. Thanks guys
July 1, 2025
Amazing customer service- very helpful…
Amazing customer service- very helpful and informative. Help me fix an order of wrongly chosen boxing gloves without any problems. The quality of the products is amazing as well, genuine martial arts equipment
June 26, 2025
Great price and pads to replace my…
Great price and pads to replace my trusty old Fairtex pads look great as expected.
June 2, 2025
Good products
The products aren’t perfect, but overall, I’m very happy with them. However, I had to return one of the three items as it was too small. According to their website, customers are instructed to contact the company before making a return. I attempted to do this by sending four separate emails, but I’ve received no response. Unfortunately, their phone number isn’t accessible to me, as it requires call credit that my phone provider doesn’t support. With no other option, I’ve now sent the item back to the return address listed on their website — without receiving confirmation — and I’m hoping for the best.
I can confirm that my email went to their spam folder and the issue was resolved promptly after.
June 2, 2025
Reply from Thaiboxingstore
The customers email ended up in our spam folder. Customer was contacted and a returna rranged and a refund was issued.
Fairtex Thai bag
Bought a HB06 Fairtex Thai bag. Incredible piece of kit.
Customer service from Thai Boxing Store was great.
June 2, 2025
Prompt delivery of great products.
May 30, 2025
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