The Bead Shop Manchester Reviews 

5,231
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally quick delivery times and the durable, high-quality products they consistently receive. Shoppers also note that the online store is extremely user-friendly, making it simple to navigate, find crafting supplies, and place orders effortlessly. Many people appreciate the helpful support and secure packaging that ensures items arrive in pristine condition. Some reviewers were not happy with occasional fulfillment mistakes, mentioning specific issues like receiving fewer items than advertised, missing components in their orders, or getting incorrect products. A few people also encountered minor website ordering difficulties or noted that their delivery took a bit longer than expected.

What people talk about most

Product

Customers had positive experiences with product, expressing general satisfaction regarding the high quality... See more

Delivery service

Consumers find delivery service to be consistently fast, prompt, and reasonably priced. Reviewers frequently... See more

Quality

Customers consistently note positive experiences with quality, highlighting fantastic goods and superb... See more

Service

Users describe positive interactions with service, praising the quick and efficient experience from start to... See more

Order

Clients share positive opinions on order experiences, noting that items generally arrive on time and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating the website is very easy, making the shopping experience nice & relaxing. The products I ordered are exactly as pictured & described. I ordered Clear Elastic for bracelet making & it’s of... See more

Rated 5 out of 5 stars

Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... See more

Company replied

Rated 5 out of 5 stars

Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... See more

Company replied

Rated 5 out of 5 stars

First package was lost by Royal Mail but customer service was excellent. Second package arrived safely and items were perfect. Thanks for looking after me


Company details

  1. Hobby Store
  2. Jewelry Store

Written by the company

The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,231)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Good quality, arrived promptly and in good condition. Have ordered a few times from them and have been happy with each order. Would recommend them for a great service and easy to use website, many thanks.

September 24, 2025
Rated 5 out of 5 stars

Lots of choice

Easy to find what you need and to order it. Plenty of choice. Dispatch could have been a bit quicker but maybe I’ve been spoilt recently.

September 25, 2025
Rated 5 out of 5 stars

Bead Heaven

Wide selection of glass beads and findings, of good quality. Some nice semi-precious gem beads too, although I would like to see a bigger variety. Excellent customer service: prompt delivery and quick, efficient handling of a minor muddle with one of my orders. Recommended company to shop with!

September 25, 2025
Rated 5 out of 5 stars

Fast delivery and high quality

Very fast delivery, recieved exactly what I ordered, and the beads were of high-quality. A couple chips in the translucent yellow but more than enough to work around them. Great quality overall, love the sea blue beads especially!

September 1, 2025
Rated 5 out of 5 stars

Outstanding service

Having changed from a competitor to the Bead Shop I am highly impressed with what is available. I was able to find exactly what I required with a minimum of effort and the service I received was excellent. I shall now use the Bead Shop for all my future requirements.

September 4, 2025
Rated 5 out of 5 stars

Happy customer 🙂

Everything i ordered is good quality and arrived well packaged. My order arrived quickly. I will definitely use The bread shop again 🙂

September 2, 2025

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