The Bead Shop Manchester Reviews 

5,231
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the beads and the impressively wide selection of crafting supplies available on the website. People also greatly appreciate the swift delivery service, noting that packages always arrive promptly and are securely packaged. Shoppers find the online store very easy to navigate when placing their orders. Though some customers experienced minor inconveniences with their purchases, such as receiving incorrect items, missing pieces, or delayed packages, the overall feedback remains overwhelmingly positive. Consumers emphasize that support staff are remarkably helpful when dealing with these occasional order discrepancies.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and great variety... See more

Delivery service

Clients share positive opinions on delivery_service, consistently praising the fast dispatch and swift... See more

Quality

Consumers find quality to be consistently excellent, praising the fantastic range of materials, beads, and... See more

Service

Customers had positive experiences with service, noting it was quick, helpful, and efficient from start to... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating the website is very easy, making the shopping experience nice & relaxing. The products I ordered are exactly as pictured & described. I ordered Clear Elastic for bracelet making & it’s of... See more

Rated 5 out of 5 stars

Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... See more

Company replied

Rated 5 out of 5 stars

Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... See more

Company replied

Rated 5 out of 5 stars

Came much sooner than expected. Just what I needed in black to string a lapis bracelet. Very difficult to find on the market but makes all the difference in this particular case. Thanks for supplyi... See more


Company details

  1. Hobby Store
  2. Jewelry Store

Written by the company

The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,231)

238 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Probably my fault but I thought the…

Probably my fault but I thought the beads would be rather bigger. I will save them for some craft use rather than stringing them for a necklace. The packaging and delivery time were faultless

January 8, 2026
The Bead Shop Manchester logo

Reply from The Bead Shop Manchester

Thank you for taking the time to leave a review. We’re sorry to hear the beads weren’t quite the size you were expecting. For clarity, the measurements for all of our products are listed in both the title and the product description to help customers choose the right fit for their project.

That said, we’re pleased to hear you were happy with the packaging and delivery time, and we’re glad the beads can still be put to good use in your crafting.

Rated 5 out of 5 stars

Excellent customer care.

I had a problem placing my order through the website and ended up with a duplicate order and payment and an uncleared basket. I contacted the company who responded quickly, resolved the issue, refunded the overpayment and promptly dispatched the correct order. I was impressed with this level of customer care and have successfully placed further orders. I am very happy with the products supplied.

December 2, 2025
The Bead Shop Manchester logo

Reply from The Bead Shop Manchester

Thank you!!!

Rated 5 out of 5 stars

Impressive products and service.

So easy and quick to order.
Products arrived securely and of a very high quality. I would recommend this Company 100%. Thank you

December 2, 2025
The Bead Shop Manchester logo

Reply from The Bead Shop Manchester

Thank you very much :D

Rated 5 out of 5 stars

Just what I needed.

Came much sooner than expected. Just what I needed in black to string a lapis bracelet. Very difficult to find on the market but makes all the difference in this particular case. Thanks for supplying it.

December 1, 2025
Rated 5 out of 5 stars

Efficient service

I spent a long time browsing the site and found it easy to use and to place my order on. The items I chose were delivered swiftly, earlier than the predicted time. I was pleased with the glass beads which are as illustrated on the site and all arrived in good condition.

December 1, 2025
The Bead Shop Manchester logo

Reply from The Bead Shop Manchester

Thank you for your 5* review :D

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look