Appreciate being local and great selection. However, there are problems with online shopping. Coupon codes were applied to two valid purchases but did nothing to the price. Holiday15 and jolly20 both... See more
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Never received my order from over a month ago. The chat window is nonexistent, the hotline number is busy. I couldn't get a hold of customer support other than a generic automated email. If you find y... See more
I signed up at The House to make my first purchase of Solomon X ULTRA hiking boots. The House prominently gave me a code for a 15% discount on my first purchase (DF15NM15). I wasted 15 minutes t... See more
TERRIBLE customer service. Multiple service tickets and 1 hour long phones calls on hold trying to get ahold of ANYONE. Missed shipping an item ordered Dec 26th. Still haven't received it or heard bac... See more
Company details
Information provided by various external sources
The House Boardshop. Save 60% on Snowboards Snowboard Boots Bindings Clothing Jackets and Pants. Ships within 24 hours. Free Shipping. 1-800-992-7245
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The product I ordered came in as what I…
The product I ordered came in as what I order and on time. The life jackets were on size and the color was correct. Just waiting for the season to start to try them out.
Love The House
I shop at the house often and plan to continue to do so. Love the selection, the price, the service.
Absolutely Garbage Company
Absolutely garbage of a company. Ordered 2 items for a skiing trip took them several weeks to even ship them out. After about 2 weeks after them being "shipped" I contacted their customer service and they said the items had not been delivered and offered me a refund. A week later my items all the sudden show as delivered about 10 days prior to speaking with the customer service rep. They were allegedly delivered while I was in Colorado and had no notifications from my Shop app which informs me when packages get delivered and the tracking showed as not delivered. Makes zero sense. I would not recommend this company to anyone I know. Will be submitting to the better business bureau.
Great price for fat bike wheels
Great price for fat bike wheels, they look awesome on the bike!
Finally found shop with Burton step in…
Finally found shop with Burton step in binding in stock 😄
Very pleased with your company
Very pleased with your company. Fast, reliable, and courteous.
Great service and very fast
Easy purchase with prompt delivery
Easy purchase with prompt delivery. The Garmin radar works and is definitely a great safety aid. Great to have saved money too
Awesome products and quick delivery.
Promotion not received
All was good except I didn’t receive my promotion through PayPal $10 off any order over $50.
Very fast delivery
Very fast delivery. Received my order with in just a couple days. Haven’t built the bike yet as it is an Easter present. Looking forward to giving it to my 13yr old though. He will be super excited.
Extremely happy with my purchase
Extremely happy with my purchase. Great easy shopping.
Great experience and love the boots
Comfortable
I had a great shopping experience
I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details
Arrived within expected time and very…
Arrived within expected time and very happy with our product. Thank you
Great Purchase!
Great coat, great price and the shipping was fast and accurate. The coat is perfect---warm and cozy yet lightweight. More warmth than a packable puffer, but not as heavy as a full length down-filled coat. It is just what I wanted.
great website and trusted company!
The House had the exact boots i wanted and needed for my new snowboard. the boots arrived on time and sooner than expected as well!
I received my twenty29er fast two day…
I received my twenty29er fast two day shipping but notice that my front Rim is bent when it spins
Not happy at all with return process
Not happy at all with return process. Charged for return as well as printing a supposed ‘express return’ label. 15 minute hold time to get to speak with someone and the chat feature is a joke. You stay 6th in the queue forever. Will never order from The House again…sorry.
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