I’ve made several orders over the past two years and never had a problem. When calling to ask about back order items, the chap on the phone was really friendly and helpful, the expectations were clear... See more
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The #1 Miniatures Shop as rated on Trustpilot! **Independent friendly local gaming store!** **Great discount on products!** **FREE shipping available!** **Tracked UK delivery as standard!** **Same day dispatch on in-stock orders! (placed before cut-off)** **Live stock levels and stock allocated to your orders for peace of mind!** **Excellent customer service by phone, email or in person!** **Honest advice when you have a decision to make!** **Thousands of products stocked from the best manufacturers!** **No quibble refund/return policy**
Contact info
35 Walker Street, S3 8GZ, Sheffield, United Kingdom
- 01142752172
- custserv@the-outpost.co.uk
- www.the-outpost.co.uk
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A good place to buy your miniature…
A good place to buy your miniature wargaming hobby supplies online. One of my favourite go to stores when looking for that extra piece to increase the growing range of miniatures I collect
I love these guys
I love these guys. Always quick with my orders, always spot on, can't recommend them enough.
Great fast service
I’d lost my original copy so it was great to find a replacement
Used many times
Used many times. Always excellent service. And I love the up to date stock information on each item.
Prompt service
Prompt service, perfectly well packaged for protection.
Swift delivery and good service
Really good ordering process, package was delivered swiftly on the day of the main release for the preorder
Pre ordered emperors children box, and the box was delivered on the Saturday.
Great experience as always
Item arrived on time, well packaged and excellent comms prior to postage - my go to online warhammer shop :)
Great shop
Great shop,never had any problems,customer service is good as are the prices.
Very happy with the service
Very happy with the service. Pricing is great. Delivery perfect. Box was perfect condition as well.
This place is single handedly building…
This place is single handedly building my Raven gaurd army....
Great savings on all Bolt Action Products
Great Re-load Experience
Had a great experience using the Re-load trade in scheme. Had a fair bit of so emailed them a list along with conditions and followed up with photographs. A price for part cash and part trade was agreed on the basis of the items being in the condition I had said , and due to the number of items a collection was arranged. Outpost pointed out that they wouldn’t try haggle me down at the point of collection as long as everything was as I had said.
Chris from Outpost came down on the agreed day and checked everything was good which it was , and then arranged the bank transfer and credit note voucher straight away before leaving and this was quickly done. I didn’t have to pack anything as he’d brought packing boxes and material and it was soon all boxed up and loaded into his car. I appreciated that he’d actually come down on his day off to get the trade in finalised as quick as possible.
Would recommend , I felt the prices quoted were very fair.
Excellent Service
Good price. Delivered on time and well packaged. Will definitely use The Outpost again
Fantastic company
Brilliant company brought a few things off here cheaper then else where and delivery spot on.
Keep up the good work for the buyers 👍🏽👍🏽
Arrived in good time but book had…
Arrived in good time but book had several dings and dents in the hardback, the packaging looked pristine though and was well padded with bubble wrap so can only assume it was sent out in this condition which is disappointing as a collector i would have listed this books condition as second best.

Reply from The Outpost
Really pleased
Great prices and range of stock, really prompt delivery
I placed my order in November...
I placed my order in November, and although my order was delayed from arriving for Christmas, and a subsequent Birthday in early January, The Outpost still warrants a five-star rating due to communication level and the knowledge that the delays were not of The Outposts doing. I received an order update weekly, and sometimes bi-weekly, each time including the option to request a full refund. I am always more likely to stick with a company that keeps me updated without the need to chase. I would recommend The Outpost to anyone who asked. The quality of the product that I eventually received was exemplary and my Father is over the moon with them.
Consistent good customer service
I have used The Outpost a lot recently and their service is excellent. One recent incident involved an order I made for an out of stock item,The Outpost kept me informed of the supply info then, when it came to light that the item had been discontinued,offered me a store credit or refund. I took the credit, ordered an item and received it within 2 days. Excellent customer service.
Customer-first experience
Frequent updates about the status of my order and the situation with stock, even offering to refund items that were taking longer than expected to come from suppliers so they could send out the rest of the order to me. The items themselves came with zero damage, and in great time from agreement of dispatch. The fact they contacted me about the delays rather than the other way around was a really nice surprise.
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