Arrived on time, I unfortunately ordered wrong size but no problem for company offered me a replacement, sending back made easy via RM pick up. Devastated that didn't have size I needed (shows how po... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love The Adorable Pooch Co! The quality is always amazing and the products are a piece of art! Kayla hand draws it all herself! The customer service is always great and it's my favourite harness com... See more
Company replied
Delivery was very quick, the items were all beautifully wrapped in the box . The harnesses are great we love the fit on both our dachshund and a cocker spaniel, they are soft and comfortable, the coll... See more
Company replied
The quality of the products is simply devine, the customer service is second ro none, they treat you like royalty and the delivery is SO fast I can't collect it faster and I live near the store. Abso... See more
Company replied
Company details
Written by the company
Stylish, classy and comfortable premium dog walking accessories for all dogs. Harnesses, collars, leads and much more! Designed in the UK.
Contact info
Unit A3, Southgate, BA11 2RY, Frome, United Kingdom
- info@adorablepoochco.com
- www.theadorablepoochcompany.co.uk
4.9
Excellent
338 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Much Love for Hello Sausage
I purchased the XS harness and matching lead in Hello Sausage, and it is the best fitting harness I've found for our mini dachshund! Comfortable, easy to put on, and the pattern is beautiful.
July 25, 2024
Reply from The aDoraBle Pooch Company
Thank you so much for your lovely review. We’re really glad you had a great experience with us.
My second purchase from Adorable Pooch…
My second purchase from Adorable Pooch and very happy with the set of Harness, Collar, Lead and Bow Tie for our little puppy Milo. Very easy to order, confirmation email is immediate and delivery is fast, overall very impressed!
July 26, 2024
Reply from The aDoraBle Pooch Company
Thank you for taking the time to share this amazing review. We’re delighted to hear that our customer support team provided the experience you deserved.
Stunning designs and incredible…
Stunning designs and incredible customer service. Absolute favourite dog accessories brand.
July 26, 2024
Reply from The aDoraBle Pooch Company
We really appreciate your kind review and your continued trust in us.
Amazing shopping experience
I’m a returning shopper with The Adorable Pooch Co. Each time I’ve been so happy with the items and experience. I recently needed to exchange harness sizes and found it very easy to make contact and to return to them. Their items are just so lovely. Will continue to shop with them for all my dog’s needs and mine too!
July 12, 2024
Unprompted review
Reply from The aDoraBle Pooch Company
Having loyal customers like you is what makes everything we do so worthwhile. Thank you.
Great accessories for my puppy
It was great to find a company that makes accessories for my little duchound puppy. The harnesses I have purchased have been super cool and very well made. The actual fit was spot on. What's nice to is you have a choice of having matching sets including leads, harnesses, collars and other stuff too. Really impressed with all my purchases. Really helpful customer service which is a bonus.
June 24, 2024
Reply from The aDoraBle Pooch Company
Thank you so much for your lovely review. We’re really glad you had a great experience with us.
The sizing guide really helpful to…
The sizing guide really helpful to enable me to get the right size for my dog. Quick and efficient delivery with no problems and would certainly use again
June 24, 2024
Reply from The aDoraBle Pooch Company
We're thrilled to hear that our sizing guide was helpful with your purchase, and the service you received deserved a 5* review - thank you.
The customer service and products are…
The customer service and products are above and beyond!
June 4, 2024
Unprompted review
Reply from The aDoraBle Pooch Company
Thank you for your kind review :-)
Style and quality 👌🏼
Fabulous company, gorgeous lead and harness arrived promptly in wonderful packaging. Sadly didn’t fit (due to my poor measuring skills!) but they were super helpful in helping arrange a return and exchange at no cost to me. Just ordered another set in the sale, gorgeous designs and top quality 👌🏼
June 21, 2024
Unprompted review
Reply from The aDoraBle Pooch Company
Thank you so much for your lovely review. We’re really glad you had a great experience with us.
Wonderful harness just right for my…
Wonderful harness just right for my miniature Dachshund. Sizing is spot on 👍. Lovely quality and fun design. Bought the harness, lead, collar and poop bag, super happy with them all. Fast delivery too !!
May 28, 2024
Reply from The aDoraBle Pooch Company
We're delighted everything arrived just as you hoped.
I received the dog harness with the…
I received the dog harness with the free dog collar I ordered for my daughters dachshund the day after I ordered it online. It came well packed and both items were super quality, her dachshund looks super smart wearing both items, I will definitely buy from The aDoraBle Pooch Company again
June 5, 2024
Unprompted review
Reply from The aDoraBle Pooch Company
Thank you so much for the pawsitive review!
I recommend the company
very good e-mail contact. Very good quality product and I know what I'm talking about. I bought both things for my chihuahua and clothes for myself from this company. I've been using everything for a year and nothing bad has happened. I can recommend it to everyone. parcels arrive quickly and beautifully packed. I will definitely use again.
June 3, 2024
Unprompted review
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review, we are so pleased to hear you found the quality of the products up standard and are delighted to hear you are a returning customer. We really appreciate you taking the time to share your positive feedback. We hope you love your AP items.
Reply from The aDoraBle Pooch Company
Hi Alice, thanks so much for leaving us a review on your experience with us. We are so pleased to hear you have been satisified with the quality and overall look of your items. Thanks, Team AP.
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review Corinne, we are so pleased to hear you found the delivery quick with no delay. We really appreciate you taking the time to share your positive feedback. We hope you love your AP items.
Outstanding customer service
Outstanding customer service. Ordered a beautiful harness set and arrived very quick.
May 17, 2024
Unprompted review
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review Fay, we are so pleased to hear you were overly pleased with the customer service level provided.
We really appreciate you taking the time to share your positive feedback. We hope you love your AP items.
I used the online chat to discuss and…
I used the online chat to discuss and order and get more information on sizing options. They were incredibly friendly, knowledgable and accommodating. Shipping are excellent too⭐⭐⭐⭐⭐!
April 23, 2024
Unprompted review
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review Elliot, we are so pleased to hear you found the live chat service we provide helpful and easy to use. We really appreciate you taking the time to share your positive feedback. We hope you love your AP items.
Such a cute collar and leash combo
Such a cute collar and leash combo. The pattern is lovely and the material feels high quality
April 26, 2024
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review Fay, we are so pleased to hear you love your collar and lead choice! We really appreciate you taking the time to share your positive feedback. We hope you love your AP items.
I have ordered from this company a…
I have ordered from this company a couple of times
Always very good prices for lovely items .
Very fast delivery
April 24, 2024
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review Lorraine, we are so pleased to hear you are now a returning customer from your positive experience with us. We really appreciate you taking the time to share your feedback. We hope you love your AP items.
Really great harness and lead
Really great harness and lead! Lovely quality and made to feel special by the beautiful packaging.
March 25, 2024
Reply from The aDoraBle Pooch Company
Thank you for leaving us such a positive and kind review! We are so pleased to hear you loved the harness and also the packaging! We hope you enjoy your new AP goodies.
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review Claire, we are so pleased to hear you found the qaulity of our items up to standard. We really appreciate you taking the time to share your positive feedback. We hope you love your AP items.
Reply from The aDoraBle Pooch Company
Thank you for leaving us a review Deborah, we are so pleased to hear you found the wesbite easy and simple to navigate. We really appreciate you taking the time to share your positive feedback. We hope you love your AP items.
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