The Amazon Appeal Reviews 

60
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Very disappointed will not recommend. poor communications never available to talk . Gave appeal after taking $832 which was not effective at all and wanted me to resend it again and again saying its... See more

Rated 1 out of 5 stars

Untrusted company the amazon appeal com I have paid for Premium Package - Copyright, Inauthentic, or IP × 1 $979.00 to get Amazon account reinstated. They promise to get reinstated or money ba... See more

Company replied

Rated 1 out of 5 stars

I first contacted the company on Feb 22nd. I was first asked send a sketchy email to the CEO's office. It took about 45 days to submit an appeal letter. However, I believe it was too late. My acco... See more

Company replied

Rated 1 out of 5 stars

I spent over a month trying to get Ethan to complete my appeal. During that time, he has dodged my attempts to get the service completed during 4 live chats, 6 emails, and then lied to me over the pho... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

The Amazon Appeal is the leading appeal service for Amazon Sellers. We have helped hundreds of sellers get their accounts reinstated on Amazon.com. We have been selling online for over 14 years! We know what we are doing!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

60 reviews

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1.4

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(60)

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Rated 5 out of 5 stars

Great Results + Ethan is back!!

We used The Amazon Appeal to get our account reinstated in 2017. It took awhile because depending on the reason for the suspension, the account needs to get 'fixed' in stages. We received 5-star service throughout and great communication. I recommend them all the time with similar results, so I was surprised to see the recent reviews. It turns out that one of the employees had hijacked their customers and stole their money. They are working overtime to make things right, so spread the word... Ethan is back! You won't be disappointed!

November 9, 2018
Unprompted review
Rated 1 out of 5 stars

"What are you actually paying for?"

Ok, So whats the $499 for???
As far as I can tell it is to get an email from them tell you to write an appeal letter to "Jeff at Amazon.com" what does this do???
Well, it bypasses seller central and you get to speak to someone in the executive team, where you can plead your case with them...
Do they do anything else, not as far as I can tell...
Except to take an inordinate amount of time to respond to emails, I think if you are seriously thinking of giving this firm cold hard cash, think again.
If you do not know how to write an appeal letter go on Fiverr and get one from there, once the executive team has contacted you, just plead your case as openly and honestly as you can.
They do squat for their $499 other than that, and remember if it all goes pear-shaped there is no way of getting hold of them or getting your money back, also who the hell are they???

March 29, 2018
Unprompted review
Rated 1 out of 5 stars

Very useless service

Very useless service. They did not help at all and were extremely untimely with the responses. Time is money, I don't have months to wait around for a response that never comes through. The appeal they sent me had tons of grammatical issues, Did not even relate to the suspension, and was not efficiant in helping the matter in any way!The person helping me on this case, well, I never heard back from him again after a few weeks of trying to fix this issue. Between amazon and this "company" I am extremely frustrated ( 3 months after my amazon suspension).

March 21, 2018
Unprompted review
Rated 5 out of 5 stars

Working with Ethan was a breeze

Working with Ethan was a breeze. He was able to reinstate our account in less than 2 weeks, way before the original set schedule. We were hesitant at first, but Ethan and his team are professionals in this field. Thanks again and we appreciate your help.

January 7, 2018
Unprompted review
Rated 5 out of 5 stars

Worked with Ethan through the process

Worked with Ethan through the process. I tried another company called Amazon appeal they were absolutely worthless. Contacted Ethan with THE AMAZON APPEAL. He wrote multiple letters for the appeal. It was a long process. Had some trouble with the appeal. However, they did not give up. They always got back with me and finally got me re-instated. Thanks again. I'm very happy with the service.

December 18, 2017
Unprompted review
Rated 1 out of 5 stars

not recommended had nothing but trouble.

Very disappointed will not recommend. poor communications never available to talk . Gave appeal after taking $832 which was not effective at all and wanted me to resend it again and again saying its amazon robots rejecting it until i received final notice from amazon. I had to dispute with credit card company. they sure don't know that they are doing . Beware don't give your hard earned money away. Stay away

December 17, 2017
Unprompted review
Rated 5 out of 5 stars

Ethan was very helpful

Ethan was very helpful. responds super fast and helped me through the end. I have been reinstated. in less then 24 hours.
I will definitely refer him to everyone who needs help.

November 29, 2017
Unprompted review
Rated 1 out of 5 stars

Untrusted company the amazon appeal com

Untrusted company the amazon appeal com
I have paid for Premium Package - Copyright, Inauthentic, or IP × 1
$979.00
to get Amazon account reinstated.
They promise to get reinstated or money back.
Amazon has asked business plan after putting my account under review. and I have asked ''ETHAN '' He says I need to pay more money to get account reinstate.
Which I refused as I have already paid.
I have been told by PayPal and American Express to report this company
I advise Please be aware from the amazon appeal

October 25, 2017
Unprompted review
The Amazon Appeal logo

Reply from The Amazon Appeal

This customer purchased our Premium package. We delivered an appeal within a day and he was reinstated within 4 days with full selling privileges. 2 weeks later he was suspended again for the same issue because he did not fix the problems as suggested. He is trying to get additional services at no cost. He tried to do a charge back but was denied by Paypal because we have all of the proof that his account was successfully reinstated. Once your account is reinstated, it is your responsibility to properly maintain it. We have no control over what happens after your account is reinstated. Additionally, even if we chose to help with this repeat offense at no charge, there are additional issues with the account, including need for verification, which does not fall under the scope of the original package purchased and is a completely separate issue.

Rated 5 out of 5 stars

After our company responses failed, The Amazon Appeal worked!

After 2 appeal letters, one with an entire procedure manual attached that our company team worked to create for over a week, we were told Amazon had decided that we could no longer sell on Amazon and to not contact them with further inquires - a most frustrating decision based on all we had done to prove our company. In a last ditch effort, I hired The Amazon Appeal. They worked with me, looked through our performance metrics, created a letter of appeal, and walked me through sending it. And we waited. 2 weeks - no reply. This is typical for Amazon. I reached out to The Amazon Appeal again - they walked me through sending the appeal again, through a different method. Within 30 minutes Amazon replied - we were reinstated! Great Company - trust these guys - they know what they're doing!

October 16, 2017
Unprompted review
Rated 5 out of 5 stars

Thank you Ethan

Thank you Ethan. I cannot believe how quickly my account was reinstated. I really should have hired you much sooner instead of trying to do it myself.

October 6, 2017
Unprompted review
Rated 5 out of 5 stars

I was back on Amazon in 24 Hours

I placed my order and The Amazon Appeal was reviewing my account within the hour, my plan of action was ready and submitted to Amazon a few hours later and Amazon had reinstated my account before I arrived at work the next morning.

September 29, 2017
Unprompted review

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