The Bee Charm Reviews 

716
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently praise the beautiful sterling silver jewellery and exquisitely detailed charms, noting that they make wonderful, meaningful gifts for special occasions and family members and loved ones. Consumers are also consistently impressed by the exceptionally fast delivery service, careful protective packaging, and very helpful communication throughout the entire online ordering process. However, some people mentioned that the products and packaging did not always match their initial expectations. Reviewers observed that certain charms appeared smaller than shown in the online pictures, and a few individuals received broken presentation boxes upon arrival.

What people talk about most

Product

People report positive experiences with product quality, praising the beautiful designs, detailed beads, and... See more

Quality

Users describe complete satisfaction with quality, highlighting beautiful jewellery and detailed beads that... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt and super fast... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to find... See more

Service

Consumers find service to be positive and efficient. People frequently mention excellent communication, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have beautiful jewellery, ordered 2 charms which were delivered very quickly, excellent updates on items ordered & delivery time, arrived on time in a lovely presented little pouch bag, the quali... See more

Company replied

Rated 5 out of 5 stars

Good communication, fast delivery. Ordered dragonfly earrings for granddaughter. They are so pretty that I ordered butterfly ones too. I’m hoping you might get more in stock as I’d like some for mysel... See more

Company replied

Rated 5 out of 5 stars

I ordered the sweet butterfly stud earrings, & have to say was so impressed when they arrived. The quality & overall look of them is absolutely beautiful. My first purchase from the Bee Charm - won... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Beautiful charm, bought it for my partner to give his daughter on her wedding day. So pleased with it. The great reviews are justified. Happy to recommend this company

Company replied


Company details

  1. Jewelry Store

Written by the company

At The Bee Charm all our jewellery is solid silver S925 stamped. We stock bracelets, charms, earrings & rings. Already got a bracelet? our Charms fit on most popular brands including Pandora. We stock a large range of unique charms including our Angel range to celebrate the life of a lost loved one, including Mum & Dad, Mum, Dad, Grandad, Grandma, Son, Sister & many more. We have Birthday Charms, for milestone birthdays from 13th to 80th. Also some fabulous Family Charms, Hobby Charms, Animal Charms & whole host of unusual and bespoke charms. We also have over 500 5* reviews on Trustpilot, Google, Facebook & Yell, see what our customers say. Don't see what you want? Please contact us, we may be able to source what you require, through one of our independent jewellers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

716 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(716)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
I had made an error on ordering - I emailed the company and there response was very prompt and my error was rectified immediately!
Beautiful bracelet and charm received very quickly.

October 29, 2025
The Bee Charm logo

Reply from The Bee Charm

Thanks Elizabeth, I very much appreciate you sharing your experience, we do our best x

Rated 5 out of 5 stars

Wife’s 60th

I bought them for my wife’s 60th birthday and she was over the moon. Really great quality.

October 22, 2025
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Reply from The Bee Charm

Thanks Mr Hill, We are so pleased your wife loves her gift x

Rated 5 out of 5 stars

Bee Charm Pendant

The Bee Charm is a nice weight, much heavier than most that I have seen.
It looks lovely on. I am very pleased with it.

October 20, 2025
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Reply from The Bee Charm

Thanks Suzanne, we very much appreciate your review x

Rated 1 out of 5 stars

Forget Me Not Charm disappointing

Whilst size for Forget Me Not Charm is on the website, the pictures are misleading as charm looked larger than it actually is. Very expensive for what it is and if seen in a shop how small would not have purchased!

October 21, 2025
Unprompted review
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Reply from The Bee Charm

Hi Linda, sorry you were disappointed but as I have already told you the sizes are on our website and are 100% accurate. The pictures are taken by us and have not been edited, so are a true reflection of the charm. I did suggest that you return your order for a full refund but you had already gifted it, I am not sure what else we could do. This is our most popular charm and we have sold hundreds without one single complaint...until now. I believe your review is totally unfair and potentially damaging to our small business, hopefully people will realise this and ignore it.

Rated 5 out of 5 stars

Perfect gift for my daughters…

Perfect gift for my daughters graduation great quality and packaging lovely in velvet bag
I live in Uk took two weeks for delivery
Thank you

September 25, 2025
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Reply from The Bee Charm

Thanks Diane, glad you like your order. I don't know why it took 2 weeks for delivery! Royal Mail are a bit hit & miss at the moment, sorry. x

Rated 5 out of 5 stars

Bracelet Charms

I was very pleased with the charms I ordered they are lovely. My order was delivered quite quickly and I'm a very satisfied customer .

September 22, 2025
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Reply from The Bee Charm

Thanks for your feedback Mrs. Neale, very much appreciated x

Rated 2 out of 5 stars

Charm very small small could not read mother…

Charm very small could not read mother son very dissapointed.

September 8, 2025
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Reply from The Bee Charm

Hi Patricia, I am really sorry you were disappointed with your order but it is exactly as described including measurements and our own pictures. We have not had any communication from you regarding your order, why not just return it? Leaving a poor review is really damaging to our small business and you have not contacted us to try and resolve your issue, why not?

Rated 5 out of 5 stars

Good quality

I ordered and received my goods really quickly really quality goods would definitely recommend

September 10, 2025
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Reply from The Bee Charm

Thanks Margaret, we really appreciate your review x

Rated 5 out of 5 stars

Wonderful

Really easy to order, really quick delivery, charm is absolutely beautiful and such a beautiful gift. Can’t wait for my friend to receive it next week for her birthday.

August 30, 2025
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Reply from The Bee Charm

Thanks Vicky, we very much appreciate your review x

Rated 5 out of 5 stars

Brilliant as usual

Brilliant as usual. Good quality items. Great prices and good service. Can't be beaten.

September 2, 2025
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Reply from The Bee Charm

Thanks Janet, we really appreciate your continued custom & review x

Rated 5 out of 5 stars

Really good service,delivered quick and…

Really good service,delivered quick and securely.
Loved my charm,bought it for my dad's 10 year anniversary, he had alzheimer's, so this charm was really appropriate.
Thank you again.x

September 1, 2025
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Reply from The Bee Charm

Thanks Sue, we really appreciate your review x

Rated 5 out of 5 stars

A Delightful Experience

Found what I wanted easily and my order was delivered quickly. I was delighted with my purchase. An excellent all round experience.

August 27, 2025
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Reply from The Bee Charm

Thanks Dorothy, we very much appreciate your review x

Rated 5 out of 5 stars

It is good and del

It is good and del. Quick

August 22, 2025
The Bee Charm logo

Reply from The Bee Charm

Thanks May, your feedback is much appreciated x

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