Rude and Obnoxious
Despite making an advance booking, my friend and I experienced delays upon arrival as we were left waiting in the reception area. When seated, the staff displayed unprofessional and dismissive behavior, treating my friend, who uses a wheelchair, as though he were an inconvenience. After being relocated to another table due to this unacceptable treatment, we ultimately chose to leave. The venue’s sterile decor and lack of ambiance only reinforced our decision to return to the restaurant we visited the previous evening, where staff went above and beyond to ensure our comfort.
The Bekash Restaurant claims to be wheelchair-friendly, yet a step at the main entrance requires the use of a ramp, and the so-called "accessible toilet" is located within the women's restroom. I was not even permitted to verify its suitability for my friend’s needs. This level of inaccessibility and disregard is disappointing and misrepresents the welcoming spirit of Asian culture. We will not be returning.