5 stars are given to Best Connections as my experience with them have been very good especially with Rob from Nuneaton branch. Im going into my 3rd year with them and as a seasonal worker once im ava... See more
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Review summary
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Reviews shaping this summary
I worked for best connection for 7 months before being taken on full time by Litchfield coucil. They are a great company to work for never had any problems and a thank you to neil at best connection w... See more
Company replied
My son joined this agency about a month ago, and they have been absolutely brilliant. Aaron, the agency representative, has been so supportive, so efficient with the process of getting my son into wor... See more
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I came to Best Connection in the middle of November of last year in need of work what offered an immediate start. Rosie managed to put me into a long-standing client of hers within 5 days of first s... See more
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Company details
Written by the company
Welcome to The Best Connection, one of the UK’s leading providers of temporary workforce solutions. With over 35 years of experience, we have established strong long-term relationships with clients of all sizes, whilst also meeting the needs of our loyal community of candidates. With access to over 300,000 temporary workers through our network of over 80+ branches, you can rely on us to the right the best workforce solution for your business, whatever your needs or location. WHY THE BEST CONNECTION? Get in touch to find out more about how we can help or click here to find out more about You can trust us! We are a responsible recruiter and are accredited with ISO 9001:2008 We know what we are doing! We have been serving our clients and temporary workers for over 30 years. We’re good at what we do. We are consistently ranked Top 5 Industrial and Driving employment business (Recruitment International Survey) We have the largest Industrial and Driving employment business in the Midlands and the second largest in the UK We have a database of 70,000 LGV drivers and 385,000 industrial workers. We’re not just an on-line recruiter – with over 80+ branches across the UK, our teams are on hand to personally support you through the process. We have over 750 full-time members of staff, dedicated to supporting our clients and candidates, including an in-house payroll team. You’re in good company - we supply over 11,000 clients annually. LOOKING FOR THE BEST APPLICANTS? We do whatever it takes to serve our clients to the highest possible level and with over 30 years’ experience, you can be assured we are experts in the markets we serve. That’s why our clients stay loyal to us year after year! LOOKING FOR THE BEST JOBS? Our aim is to find the best job fit for you and your prospective employer. Our professional recruitment consultants are on hand in every branch guiding you through the process. Whether you’re an experienced temporary worker, or are looking for your first role, we will take the time to fid the position that meets YOUR needs and requirements. EQUALITY AND DIVERSITY We believe the diversity of our employees and temporary workers is our greatest asset. We value and celebrate our differences and are committed to treating people fairly. We promote equal opportunities for all by creating an inclusive environment where everyone feels a sense of belonging and can be themselves. We value our people as the backbone of our organisation. We treat all our employees and temporary workers equally and with respect. Their safety, health and wellbeing are of paramount importance to us, and we have measures in place to ensure they feel supported and valued. As a responsible recruiter we are committed to fighting modern slavery and provide annual Modern Slavery training to ensure all employees have the correct skills to identify and act to protect the safety of our candidates. We maintain a clear and fair remuneration policy with a stringent commitment to paying the correct pay, at the correct time to safeguard all our temporary workers. We invest in training and development programs to empower our staff and promote their personal and professional advancement, and we celebrate their success. Throughout the business, we prioritise diversity, equality and inclusion and have our own Diversity and Equality employee group, ensuring we provide equal opportunities, support and provision for all.
Contact info
Unit 1, Topaz Business Park, Topaz Way, Birmingham Road, B61 0GD, Bromsgrove, United Kingdom
- 01215043000
- customer.satisfaction@thebestconnection.co.uk
- www.thebestconnection.co.uk
3.6
Average
615 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Good agency
Good agency, always seem to get good drivers. Easy to get in contact with.
December 23, 2024
Unprompted review
Reply from The Best Connection
Hi Michael - thank you for your review, we really appreciate it! Please let us know if we can do anything to improve our service! - Sam
Agency Staff
I just like to thank Tom/Chris and Ieva from the Derby branch for all of there support in supplying us with staff for the Nespresso contract and for our Heineken contract throughout 2024.Lets hope that 2025 is the same as 2024 as we have many jobs in the pipeline for 2025 and bestconnection will be my first point of call for agency staff.
December 23, 2024
Unprompted review
Reply from The Best Connection
Hi Gary - thank you so much for your great 5-star review! We are delighted you had a great experience with us and we really appreciate you taking time to loeave us feedback.- Sam
The Best Connection Tamworth - great experience
As a manager in very big logistics enterprise, I had an outstanding experience with The Best Connection Tamworth. The staff was incredibly professional, friendly, and efficient. They went above and beyond to ensure my needs were met, providing top-notch support and clear communication throughout. Special shout out to Dagmara for an outstandingly good service! The process was smooth, and I felt valued as a customer.
Whether you're looking for a reliable connection, trustworthy service, or a team that genuinely cares about their clients, The Best Connection Tamworth truly lives up to its name. Highly recommend to anyone seeking quality and reliability!
December 1, 2024
Unprompted review
Reply from The Best Connection
Hi Tommy - thank you so much for your fantastic 5-star review! We are delighted you had such a good experience at our Tamworth branch and really apreciate you taking time to leave us feedback! - Sam
Great Agency
DHL has worked many years with The Best Connection, with Great rapport, professional and very friendly staff
I'm sure many more seasons to come
December 20, 2024
Unprompted review
Reply from The Best Connection
Thank you so much for your 5-star review! We are delighted you have had such great service - thank you for your feedback. - Sam
TIME WASTING AND LIED FROM THE START
The best connection wasted hours of my time and asked for bank details before a job placement has been found for me I will be honest it seems that they don't care about people. It's your loss and the company 25 years experience cleaning and you give the role to a female with only 3 years experience you have no clear idea how to fill a cleaning role for a major food company if giving the position to someone who has no previous experience in a similar role it seems a very weird thing to do especially when the other candidate was from Cambridgeshire. The first time I tried for work with this Agency and this is only my experience.
December 19, 2024
Unprompted review
Reply from The Best Connection
Hi Storm. Thank you for your review, we’re so sorry to hear that you’ve had a negative experience with us. Your feedback is very important and we appreciate you taking the time to leave a review. Please email customer.satisfaction@thebestconnection.co.uk with the full details of your experience and we can start to investigate this further. – Sam
Always try their best to find solutions…
Always try their best to find solutions and are honest with their options.
December 19, 2024
Unprompted review
Reply from The Best Connection
Thank you for your feedback we really appreciate it! If we can do anything to improve our service please let us know! - Sam
Emma and Andrew at Best Connection
Emma and Andrew great to work with. Keep you
updated and informed
December 18, 2024
Unprompted review
Reply from The Best Connection
Hi Debbie! Thank you for your lovely 5-star review - we really appreciate you taking time to leave us feedback! - Sam
Derby branch
Been dealing with Chris, Tom, Rich and Ieva at the Derby branch for a few years now. Provided us with some good staff during that time and are a pleasure to deal with. Never had any issues with them and all are very personable and professional!
December 18, 2024
Unprompted review
Reply from The Best Connection
Hi Ollie! Thank you for your lovely 5-star review - we really appreciate you taking time to leave us feedback about our team. Thank you! - Sam
Fab service from the office and always…
Fab service from the office and always great cleaners that are supplied.
December 9, 2024
Unprompted review
Reply from The Best Connection
Thank you for your lovely 5-star review, Mrs Hudson - we really appreciate you taking time to leave us feedback. Thank you. - Sam
Tammy from the Wolverhampton branch-
Tammy from the Wolverhampton branch-
All positive lots of communication to ensure we have the right people for the jobs required.
Also good checks to make sure the people placed are fitting in and suitable.
November 1, 2024
Unprompted review
Reply from The Best Connection
Hi Martin, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Sam
needed drivers
Luke and Josh have been amazing help when I have been let down last minute and have needed a driver cant fault them.
November 22, 2024
Unprompted review
Reply from The Best Connection
Hi Lewis, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Sam
Just like to thank Neil ,Jack and all…
Just like to thank Neil ,Jack and all the crew at Best connection Walsall branch for the great service provided to us this year
December 18, 2024
Unprompted review
Reply from The Best Connection
Hi John thank you for your great feedback - we really appreciate it! If there is anything we can do to improve our service please let us know! - Sam
Great team
This is a great team that always gives you honest updates and manages expectation well.
Also very good at finding quality staff.
December 17, 2024
Unprompted review
Reply from The Best Connection
Hi Mark - thank you for your 5-star review, we really appreciate iyou taking time to leave us feedback! - Sam
My company has used The Best…
My company has used The Best Connection, Derby branch for temporary and temp to permanent staff for many years. Martin, in the Derby office has always been very supportive and has identified and provided excellent staff. I highly recommend Martin and the Derby office.
December 17, 2024
Unprompted review
Reply from The Best Connection
Hi Vincent, thanks for leaving us a 5-star rating. It’s so great to hear you have had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Thanks, Sam
Walsall Branch - Jack
Jack at the Walsall branch has been supplying us with an agency driver for our lorry for over 2 years. He has always been helpful in checking what our requirements are. Also he has visited our site so he understands the needs of the business. He replies to emails promptly and liaises with the staff and is prepared to negotiate if we have certain requests regarding hours and pay.
December 17, 2024
Unprompted review
Reply from The Best Connection
Thanks for leaving us a 5-star rating, Bridget! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! -Than ks, Sam
Walsall Branch
Having dealt with the Walsall branch for a number of years, always found them helpful and friendly , they are able to supply us with regular drivers who we trust to do a good job
December 17, 2024
Unprompted review
Reply from The Best Connection
Thank for leaving us a 5-star rating, Stephen. We really appreciate you taking time to leave us feedback. Thanks, Sam
Great service
Great service and quick turnaround given by Jake and the rest of the team. Will continue to use and would recommend.
December 17, 2024
Unprompted review
Reply from The Best Connection
Thank for leaving us a 5-star review! We really appreciate you taking time to leave us feedback. Thanks, Sam
Highly Recommend
We've been working with the Nottingham branch of The Best Connection since October, and we couldn't be more pleased with the service they've provided. We're located in quite a remote area and initially faced challenges in finding a reliable temp who could handle the work and the commute however, the Nottingham team at The Best Connection went above and beyond to understand our needs and found us a dependable and hardworking temp who has been a perfect fit for our team.
Communication with the agency has been seamless, and they've been very responsive to our needs. Highly recommend!
December 16, 2024
Unprompted review
Reply from The Best Connection
Hi Rachel, thank you so much for leaving us a 5-star rating. We really appreciate you taking time to leave feedback and we are delighted you had a great experience with us - Sam
I have nothing bad to say about the…
I have nothing bad to say about the best connection in grimsby. I have worked for them for 5 years I'm still here. The girls in the grimsby branch go out there way with everyone who come through the door to get them in to work. It's a good agency to work for they go above and beyond to help you
December 16, 2024
Unprompted review
Reply from The Best Connection
Hi Claire, thank you for your 5-star review! We really appreciate you taking time to give us feedback, and are delighted that you had such a great experience with our Grimsby team! - Sam
I would recommend The Best Connection
I would recommend The Best Connection, Very friendly and easy to work with.
December 16, 2024
Unprompted review
Reply from The Best Connection
Hi Helen - thank you for your 5-star review, we really appreciate it! - Sam
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