The Big Bed Company Reviews 9

I cannot sing the praises of this company enough. They were so helpful in getting an item to me urgently when my dog was sick. As it turned out I then didn’t need it and there was no hesitation in them letting me return it and giving me a refund. Customer service was brilliant.

very high quality duvet - size 'oversize' single 165cm x 220cm so perfect for longer people. arrived well packaged, and complimentary zip-up duvet bag also included. I am as happy with this duvet as I was seriously unhappy with the same size duvet purchase from a rival company The Big Little Duvet Company. the difference in quality between the two is huge. this is the go to company for that size.

What a fantastic company this is, seriously would have given 10 stars for customer service, price, quality & delivery ! Thankyou so much

We ordered a 7x5 Duvet from The Big Bed Company. A very knowledgeable assistant answered a variety of questions. Ordered over the phone ( since we need additional information ), confirmed on line with updates regarding delivery which was on time by DHL. Would definitely recommend both the The Big Bed Company and DHL - WELL DONE.

The Lovely People at The Big Bed Company have been wonderful in helping me arrange a gift for my son and his Lady.
From making sure that I have the right pillows, to changing one address for another.
No detail is too small for the Wonderful People at The Big Bed Company.
The quality of the bed frames and mattresses, pillows and duvets are, to me, the highest.

I bought custom fitted sheets for my odd-sized mattress after a year of sleeping on bunching sheets. Immense upgrade! My dealings with the company were all very positive—promptly answered queries, clear communication, helpful staff. This experience made me rethink how I shop... instead of seeking instant gratification with overnight deliveries, there's something to be said about getting exactly what you need made for you by people who know what they're doing.

Well informed about the delivery.
Prompt to all my queries.
Professional and patient.
Honest about their products.
Highly recommended.

I purchased an Emperor bed,it is very good value for the money.Similar beds from a high street store cost a lot more. The bed was delivered to my upstairs bedroom,no easy task,unpacked ,assembled and all packaging removed,for no extra cost. The delivery men were excellent.

Excellent product, great communication and delivered much quicker than expected especially in light of Covid restrictions. Will definitely use again.