The Big Bed Company Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Bedroom Furniture Store
  2. Bedding Store

Written by the company

The Big Bed Company is the UK specialist retailer of extra wide, long, and made to measure beds, mattresses, bedding and bed linen. We specialise in extra long, extra large, and made to order bed frames, mattresses, bedding and bed linen, including 7 ft Emperor sheets, duvet covers, duvets and valances. Buy online or come into our showroom open Mondays to Saturdays from 10am to 4pm.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Brilliant service

I cannot sing the praises of this company enough. They were so helpful in getting an item to me urgently when my dog was sick. As it turned out I then didn’t need it and there was no hesitation in them letting me return it and giving me a refund. Customer service was brilliant.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

oversize single duvet - the winner!

very high quality duvet - size 'oversize' single 165cm x 220cm so perfect for longer people. arrived well packaged, and complimentary zip-up duvet bag also included. I am as happy with this duvet as I was seriously unhappy with the same size duvet purchase from a rival company The Big Little Duvet Company. the difference in quality between the two is huge. this is the go to company for that size.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Operation from Order to Delivery

We ordered a 7x5 Duvet from The Big Bed Company. A very knowledgeable assistant answered a variety of questions. Ordered over the phone ( since we need additional information ), confirmed on line with updates regarding delivery which was on time by DHL. Would definitely recommend both the The Big Bed Company and DHL - WELL DONE.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

The Lovely People at The Big Bed…

The Lovely People at The Big Bed Company have been wonderful in helping me arrange a gift for my son and his Lady.
From making sure that I have the right pillows, to changing one address for another.
No detail is too small for the Wonderful People at The Big Bed Company.
The quality of the bed frames and mattresses, pillows and duvets are, to me, the highest.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent retailer

I bought custom fitted sheets for my odd-sized mattress after a year of sleeping on bunching sheets. Immense upgrade! My dealings with the company were all very positive—promptly answered queries, clear communication, helpful staff. This experience made me rethink how I shop... instead of seeking instant gratification with overnight deliveries, there's something to be said about getting exactly what you need made for you by people who know what they're doing.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Purchase of Emperor Bed

I purchased an Emperor bed,it is very good value for the money.Similar beds from a high street store cost a lot more. The bed was delivered to my upstairs bedroom,no easy task,unpacked ,assembled and all packaging removed,for no extra cost. The delivery men were excellent.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, great communication and delivered much quicker than expected especially in light of Covid restrictions. Will definitely use again.

January 19, 2021
Unprompted review

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