While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a Fire Tablet for granddaughter. Received an email stating item was shipped 3 days later but no shipping info. Multiple emails requesting shipping info were never returned and phone calls go s... See more

Rated 1 out of 5 stars

TheBookne is a scam setup so call the bank get your card changed and FTC like I have if you have given your credit card information to Gonzalo at TheBookne. Good luck getting through to the Washington... See more

Rated 1 out of 5 stars

I purchased a tablet from this company. I was never sent a tracking number. When I requested one, I was informed days later that they don't get tracking numbers, by Kevin Berlon. When I emailed again... See more

Rated 1 out of 5 stars

The Bookne Are Complete Rip Off's I Ordered A Tablet Over 2 Months Ago They Ignore Any And All Emails And There Phone Number Is A Joke Straight To Voicemail And All It Says Is Leave Message They Will... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!

The only reason I am even giving a one star rating is because I can’t go any lower, otherwise I would. I ordered two tablets 1/4/18 and have still NEVER received my tablets or any type of refund. I cannot get a hold of anyone by phone. The “company” and Kevin Berlon are no longer responding to my emails and they keep deleting my “requests” in my account on their webpage. They made a killing off all of us and we are all victims so we need to do something. I am going to call the police department in VA and start there.

March 22, 2018
Unprompted review
Rated 1 out of 5 stars

Will never use this website again!

They told me 2-6 wks to get my tablet i purchased. Its now been almost 8 wks n no tablet. Cant reach a real person to talk to. They jus keep sending same auto generated message. At this point im guessing i got screwed out of my $50. Will nvr use this website again!!!

March 21, 2018
Unprompted review
Rated 1 out of 5 stars

Worst online shopping ever

I ordered a tablet for my son since January and now we are in March and did not receive it yet!!! Plus every time I call no one answers goes straight to voicemail!!! The email they sent when I first bought it there is no tracking number and no way to track the shipment!! I bet it is a scam and I am never getting my tablet!!!

March 18, 2018
Unprompted review
Rated 1 out of 5 stars

No item received

I ordered a tablet on Feb. 14, 2018 and received an email saying it had shipped in Feb. 19th to this date March 17th i have noy received anything and can Not get a hold of them.

March 17, 2018
Unprompted review
Rated 1 out of 5 stars

Samsung tablet never got to me

I ordered a samsung tablet from them on February 26th and received email confirmation. On March 1st, I was sent a shipment confirmation email however the field for tracking number was blank (it was "tracking number: ___________"). On March 5th, I sent them an email asking if it ever shipped. On March 13th I called their number but went straight to an answering machine. They have never got back to me.

March 17, 2018
Unprompted review
Rated 1 out of 5 stars

Two months and no kindle

I can’t get past emails saying my kindle is on its way. I ordered the kindle 2 months ago. Kevin keeps telling me there is no tracking number.

I wonder if anyone has contacted the better business bureau? Has anyone received their items?

March 15, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM…

Before you order call their number 206-202-4248. THEY NEVER ANSWER. IT'S A SCAM. DON'T ORDER ANYTHING FROM THEM!

March 14, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM WARNING

Waited 7 weeks for a tablet that 'got sent back to the warehouse somehow' and I was supposedly fully refunded.I was NOT. I e-mailed them over and over without response. They stole my sons $45.00

March 10, 2018
Unprompted review
Rated 1 out of 5 stars

Nothing short of criminal.

Same thing, ordered a tablet a while back and this lowlife won't respond to email and their phone rings busy. Next stop will be their local police. Perhaps we need to get together and file a suit if law enforcement drops the ball.

March 10, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered 10 Fire tablets to use with…

I ordered 10 Fire tablets to use with my special need students. For the price, I didn't mind paying for them out of my own pocket. It will be 4 weeks on Monday. I have emailed and called. I haven't received a return phone call or email. I can't believe I'm out $300 because of this man.

March 9, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM, do not throw your money away.

Ordered a Fire Tablet for granddaughter. Received an email stating item was shipped 3 days later but no shipping info. Multiple emails requesting shipping info were never returned and phone calls go straight to voicemail. Product not received as of 10 day later now. Will be contacting my Credit Card Company to complain and hopefully get charges reversed?

March 8, 2018
Unprompted review
Rated 1 out of 5 stars

Can't reach about the Amazon Fire…

Can't reach about the Amazon Fire tablet I ordered. I have emailed 3 times and called the number on their site and the one on my bank debit transaction and it just rings. I saw on the better business bureau that they have mailed them and could not reach them. I filed a complaint and a scam report snd encourage anyone else who has been scammed to do also.

March 7, 2018
Unprompted review
Rated 1 out of 5 stars

SAME ISSUE - WHERE'S MY TABLET??

If I could give zero stars, I would! I am experiencing the same issue as others. I ordered a tablet and was told that it is being shipped from the manufacturer and they do not have any shipping nor tracking info.

I will be reporting this website to BBB. Very unprofessional. I guess it was too good to be true for the price.

March 7, 2018
Unprompted review
Rated 1 out of 5 stars

Orderd a tablet and still havent…

Orderd a tablet and still havent received it and cant contact anyone.... Guess i just got messed over , they took my money ... The bookne is horrible , i wish i could report them to someone , its not right for them to just take people money like that.. Then i havent been able to even speak to anyone at all , no updates on if my tablet has shipped or not. Its horrible , i want my money back ! oh how i wish i could report this.

March 7, 2018
Unprompted review
Rated 1 out of 5 stars

Still waiting for my tablet ..

Still waiting for my tablet ...no answer back

I got answer one time said its shipped throuh the manufacture 2 to 6 weeks then says cant cancel the order if i dont want it then i can just not pick it up from the post office wouldnt it just come to my house ??? Took my money now dont know what to do

March 6, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look