thebridalbeautycompany.com Reviews 

3
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(3)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Mystery box

Bought a mystery box , products were okay but definitely not up to what I was expecting given all the glowing 5 star reviews.
Put the products away for a while as I had others to use up. When opened the products 2/3 months later 2 had gone “off” . No way this should have happened in this short time frame.
The response from customer service was awful. I was told off for “being sarcastic” and this was “not polite “ of me and I was “insinuating” the products were stale. I certainly was not sarcastic I simply set out the facts and ask for replacement products . I was so horrified by the unprofessional response I contacted the company owner via Instagram. She was very polite and sent replacement products but by then the damage was done .

December 17, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed

Like other reviewers I ordered the mystery pamper box and was very disappointed.
I have ordered in the past and been very satisfied.
I didn’t really ‘need’ any more skin care but I fell for the marketing of this kit being excellent for gifting. I needed two nice gifts and thought the Charlotte Tilbury fragrance kit and hand wash/hand lotion would be ideal.
Instead I’ve received shower gel and hand lotion in unmatched fragrances and a bundle of fragrance samples that are clearly free gifts.
I should have listened to my head when it seemed too good to be true.
I fell for some rather imaginative marketing.
The REALLY annoying thing is that after leaving a review on their website they have removed it! No wonder all their reviews are amazing!
I won’t trust the business again.

December 17, 2024
Unprompted review
Rated 2 out of 5 stars

False and misleading advertising

I purchased a mystery pamper box that was advertised as including a giftable hand set and a fragrance collection. This was described as such in the advertisement email and the product description on the website. They also used photos of these items in the emails. I did not receive either items. They claim it was always perfume samples not the scent library that was pictured/advertised. And I recieved an ungiftable mismatched scent body wash and lotion instead of the hand set. This They claimed they "ran out of" despite me ordering very early on before the sold out. If you only have a set amount of an item then limit how many can be bought. There was no contact to say this item wouldn't be included either. 3 items in the box also had a short date on them.

December 13, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look