The British Belt Company Reviews 

622
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. S... See more

Rated 5 out of 5 stars

Bought three leather bags in the sale as gifts for family. Sale prices were amazing and just great value. Delivery was free and amazingly fast considering Covid situation and that it was Black Frid... See more

Rated 1 out of 5 stars

Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that... See more

Rated 5 out of 5 stars

I placed an order with this firm for 3 belts and and a personalized leather card holder on December 17. I wanted to support a British firm, and British manufacturing jobs. I also wanted the package to... See more

Company details

  1. Leather Goods Store
  2. Belt Shop
  3. Fashion Accessories Store
  4. Leather Goods Manufacturer

Information provided by various external sources

Handmade in Rutland 🇬🇧 The British Belt Company has been crafting belts, braces and small leather goods using sustainably-sourced, full grain leather, since 1946. Choosing one of our pieces means choosing the skill, care and expertise that comes with three generations of leather-work. Support a small British business and shop leather that lasts a lifetime, today.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

622 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(622)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having ordered a belt for my husband it…

Having ordered a belt for my husband it arrived very quickly, when I opened the box to take a peek the belt looked very stylish. I can’t comment on sizing as it’s a Christmas present and that’s not for a couple of weeks. Overall from website to delivery, top notch.

December 12, 2020
Rated 5 out of 5 stars

Superb purchase and exquisite quality!

I was not sure what to expect as I had never ordered before. The belt I ordered (ELINOR in Black) with personalization was truly a special gift. It is stunning and I would be quite price conscious usually. But it has not crossed my mind with this. Superb quality, timely dispatch and tracked arrival just in time for Christmas. Will be ordering from the British Belt Company again!

December 11, 2020
Rated 5 out of 5 stars

Excellent British Company

I have purchased from the British Belt Company before and was very happy with my (ladies') belt. The second purchase was a men's belt, which was also of high quality and arrived very quickly. One small caveat - we followed the size guidelines exactly, but the belt was slightly too large, so we ordered another 2 inches smaller, which is perfect. The return process appears smooth so far, and is free to us. I am so happy to be able to buy British!

December 10, 2020
Rated 5 out of 5 stars

2 Marsden belts for Christmas Pressies…

I bought 2 Marsden belts for Christmas Pressies for my brother and brother-in-law. Prompt delivery, really pleased with the belts. They are expensive but the quality looks good. Have yet to see if the recipients like them! I’m sure they will!

December 8, 2020
Rated 5 out of 5 stars

Quality

Beautiful, quality, genuine leather belt, nestled in it’s own box. Made in England. A quality gift. Excellent service.

December 7, 2020
Rated 5 out of 5 stars

Great service and great product

Great service and great product. I ordered a belt and the realised I needed a bigger size. I emailed the company, they replied very quickly and all sorted. Belt arrive very quickly. Can’t fault the at all and can’t praise them enough.

December 7, 2020
Rated 3 out of 5 stars

The belt is beautiful however the…

The belt is beautiful however the sizing appears wrong? My husband is a 34 waist and it doesn't even meet! However Will be ordering a bigger size as it is a nice belt

December 6, 2020
The British Belt Company logo

Reply from The British Belt Company

Dear Marianne,

Thank you for your review and we're so pleased you like the belt. Please note we do advise ordering a belt 2 inches larger than the waist size to accommodate for extra clothing etc, and so it fits comfortably. Our size guide on site details more.

Best wishes,
TBBC Team

Rated 5 out of 5 stars

Fantastic quality, fast delivery, amazing deal and great service

Bought three leather bags in the sale as gifts for family. Sale prices were amazing and just great value. Delivery was free and amazingly fast considering Covid situation and that it was Black Friday week - all bags arriving the next day. Return instructions were included and simple, but not needed. All items were spot on!
Quality of the bags was outstanding and they will make fantastic Christmas presents for family members. Just great service, product quality and price!

December 5, 2020
Rated 4 out of 5 stars

Beautiful quality belt but please address packaging

Beautiful quality belt and excellent service. I've only given 4 stars because of packaging- this belt is a Christmas present for my husband and when it arrived it was in a plastic bag with the Company name all over it. Luckily my daughter took the delivery in otherwise my surprise would have been ruined.
More discreet packaging please, particularly at Christmas!

December 4, 2020
The British Belt Company logo

Reply from The British Belt Company

Dear Tricia,

Thank you so much for your review and we're so pleased you like the belt. Please note we can always arrange for the item to be packaged in unbranded packaging if we are emailed beforehand.

Best wishes,
TBBC Team

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