BritishCraftHouse Reviews 

154
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I brought some Beautiful earrings off Denise at Oruki Design, they are made so gorgeous I just love them, I will purchase off her again and the British Craft House, they have lots of talented people,... See more

Rated 5 out of 5 stars

I've used a number of different online selling platforms for my handmade jewellery business. The British Craft House stands out for a number of reasons. Firstly, every single seller is carefully vette... See more

Company replied

Rated 5 out of 5 stars

I love The British Craft House. I originally heard about Dotty and her team when my lovely friend Jayne started offering her beautiful glass creations via TBCH. I love being able to see products from... See more

Company replied

Rated 5 out of 5 stars

I have been a British Craft House seller for many years and found it beyond excellent. The entry criteria are set high which keeps the quality of items for sale high also unlike a lot of other platfo... See more

Company details

  1. Art Handcraft
  2. Embroidery Service
  3. Gift Shop
  4. Pen Store
  5. Scrapbooking Store
  6. Stained Glass Studio

Written by the company

Looking for a unique handcrafted gift for someone special? The British Craft House stock gifts by British Artisans so good you'll want to keep them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(154)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought some beautiful Christmas…

I bought some beautiful Christmas decorations from this website. The items arrived promptly, were beautifully wrapped and even had a little handwritten thank you note in them. I love buying hand made!

January 21, 2022
Unprompted review
BritishCraftHouse logo

Reply from BritishCraftHouse

Thank you for your fabulous review and for shopping at The British Craft House.

Rated 5 out of 5 stars

I love this site!

I love this site!! So many fabulous (& genuinely handmade!) items, from lovely small businesses.

January 21, 2022
Unprompted review
BritishCraftHouse logo

Reply from BritishCraftHouse

Thank you so much for taking the time to review and for shopping on TBCH

Rated 5 out of 5 stars

I bought several super Christmas gifts from…

I bought several Christmas gifts from different sellers on The British Crafthouse platform and have been absolutely delighted with everything I have purchased. Cannot rate it highly enough and it is now my place to go for all types of gift.

January 17, 2022
Unprompted review
BritishCraftHouse logo

Reply from BritishCraftHouse

Thank you for your fabulous review and for shopping at The British Craft House.

Rated 1 out of 5 stars

Do not purchase anything from this…

Do not purchase from Tabby Cat Studio.
My husband bought me a necklace for Christmas and one month later we have no necklace, and no response to our emails and messages asking for our money back.

January 14, 2022
Unprompted review
BritishCraftHouse logo

Reply from BritishCraftHouse

The necklace purchased from Tabby Cat Studio by Juana's husband was dispatched in time for Christmas but unfortunately was lost by Royal Mail in transit. The seller has been in contact with both Juana and her husband by email and messages and a replacement necklace was sent out as soon as was possible. I have also been in contact with Juana and her husband who was the website customer to ensure that there is a positive outcome from this situation. Unfortunately Royal Mail do sometimes have problems, especially around Christmas time and both the seller and platform have done everything possible here to make good the delivery issue. *Edited to add* The customer has received a full refund from The British Craft House as the replacement necklace failed to arrive. Tabby Cat Studio has been withdrawn from selling on the platform.

Rated 5 out of 5 stars

Fabulous Products and Excellent Customer Service

I bought several of my Christmas presents from The British Craft House, and I was delighted with all of them. The customer service was excellent, and the gifts were all of such a high standard.
I've bought textiles, jewellery, and pieces of art, and I have been thrilled with everything.
I also gave my husband the link to my British Craft House Wishlist, so I got some lovely things myself!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a beautiful silver ring for…

I purchased a beautiful silver ring for my Christmas pressie from my husband!! The service I received was great, due to Covid there was a delay in receiving the item but I was kept in the loop so I knew what was going on. I would definitely use this company again. Really easy to use website with a huge range of items.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Superb products and Service

I have purchased many superb products from this website as gifts and for myself.
Whoever the sellers have been, I have had excellent product, excellent service, brilliant communication and on time delivery!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic gift service and lovely creations

I have been delighted in the service I have received from the sellers I have purchased from, particularly over the Christmas period when I purchased 2 items to be sent directly to my gift recipients to avoid any further complications with mailing. Both of my gift orders arrived without fuss and the recipients were delighted with them. Win, win as I only had to pay for one lot of postage too.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

1st class site

I've bought from a few different sellers on the British Craft House and have found them all 1st rate. Will definitely use again.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Marketplace

I sell on this fantastic new site, what I love about it is there are strict rules that sellers have to adhere to and handmade products have to meet a certain standard so only the best crafters are allowed to sell on the site which is great news for customers

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Five Stars for Handmade Gifts

I’ve bought from several independent maker shops on The British Craft House over the last few months. Every time I’ve received first class communication and customer service. Not to mention unique and best quality handmade goods. I will be buying all my gifts from the tremendous range on offer going forward.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and quality of items

I've bought from a number of different sellers on the British Craft House and they've been brilliant. I've been able to communicate with each seller and they've been very helpful in order for me to get the items I want, and even make me a custom item. Will definitely use again.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

I’ve been part of The British Craft…

I’ve been part of The British Craft House since day one when it opened, and signed up for my third year. It’s a great selling platform with a fab supportive network. I also enjoy doing most of my buying here too!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great platform

Great platform, loads of support, various plans to suit all pockets, well curated and well worth joining or buying from. Lots of gorgeous handmade gifts, great range.

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

The British Craft House

The British Craft House is a well supported site for Artisans to sell their work. I have been on there since October and recovered my annual subscription costs in less than 6 months. Very happy with the site, I particularly like it's layout and the amount of control I have over item listings and cannot speak highly enough of the level of support, advertsing, encouragement and interaction from the site owner.

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I am very proud to be a Seller on The British Craft House, but I am also a Customer and have purchased some wonderful gifts from talented Makers. As a Seller the community spirit and support all round is brilliant, as a Customer I have had first rate service and communication on all orders placed. Highly recommended by me!

April 2, 2020
Unprompted review

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