The Canvas Art Factory Reviews 

403
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Do not buy from this business. Check out Product Reviews first. It seems they may be in administration, but are still taking people's money - without delivering the products purchased. Having ordere... See more

Rated 5 out of 5 stars

I was pleased with the quality of the framing and the nice bright colors of the print. I wish you had a better selection of sea turtles - I saw one in a motel we stayed in which was a little more mut... See more

Rated 5 out of 5 stars

Was a little nervous spending a considerate amount on artwork without viewing it in person etc. I am SO glad I ordered with the canvas art factory; honestly! Exceeded my expectations! Wort... See more

Rated 1 out of 5 stars

Impressed by photos seen on social media, I made a purchase on 6 June for a house warming gift. Receipt promised 3-4 weeks. I emailed a few days ago. No response. I called their contact number. Discon... See more

Company details

  1. Art Dealer
  2. Art Supply Store
  3. Decoration and Interior Design Store
  4. Digital Printing Service
  5. Home Improvement Store

Written by the company

Browse our 10000+ Range of Wall Art and Canvas Prints in any Shapes and Sizes. 100% Australian Made, Up to 75% Off - Factory Direct Prices With Free Delivery On Every Order!


Contact info

3.3

Average

TrustScore 3.5 out of 5

403 reviews

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3.3

All reviews

(403)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS STORE!!!!!!!!!!!!!!!!!!!!!

Do not purchase from them, i ordered a wall art picture frame over 6 weeks ago and they still havent sent it. They keep making made up excuses and wont refund my money, they should be shut down for operating like this. I have reported them to the authorities - BE WARNED IF YOU WANT TO LOSE YOUR MONEY , PURCHASE FROM THESE THIEVES!!!!!!

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

I will never order with this company…

I will never order with this company again. I ordered 2 prints on 9/5/24. I still have no information regarding my order. I have emailed 5 times & phoned twice. I have 5 automated responses with no information about my order, definitely no further response in 24 hours as stated in their automated response. I have emailed a request to cancel the order with a full refund. Ha! Still no response. If I could give a zero rating I would. Lynner. BM Vic

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience after I spend over…

Terrible experience after I spend over an hour choosing what to order I paid and was waiting for an order confirmation.
I received nothing but the money was pending in my account . I rang many time their number and o my got their answering machine. I left messages but nothing.
Send them emails but again nothing.
After few hours I checked my account again and the amount pending was not pending anymore. So I was not charged but they had cancelled my order without communication.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Beautifully framed prints.

So many prints to choose from but found the perfect framed prints. This is my second purchase that I chose to go with the first. I love them both and are now pride of place on my wall. The whole process from choosing to receiving was effortless.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

Products are always exactly as advertised and great quality. Delivery is free and timely. Will shop here again and again.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

I was pleased with the quality of the framing.

I was pleased with the quality of the framing and the nice bright colors of the print. I wish you had a better selection of sea turtles - I saw one in a motel we stayed in which was a little more muted and pastel, but apparently you don't sell it anymore. We just ordered the kookaburra- I'm looking forward to seeing that arrive! Delivery was fairly quick. I felt the packaging was a little flimsy, and could have benefitted from a little more rigid cardboard.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

The artwork I received is even better…

The artwork I received is even better than I imagined it would be. I absolutely love it and would not hesitate to purchase again when the time comes. The colours are amazing and it fits perfectly where I wanted it to be in my home. The only thing which let the experience down was the courier, they took so long once they had the print to deliver but I forgive them, after all we are in a regional area and things take longer.

February 8, 2024
Unprompted review

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