the caravan warehouse Reviews 

250
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have purchased several different items from the Caravan Warehouse and I dealt with the extremely professional, very talented and unbelievably helpful Michelle! This lady is absolutely amazing, her k... See more

Rated 5 out of 5 stars

I think this company is the best I have ever dealt with,you can speak directly with a human they are very very helpful, offer advice too, they are polite and patient and their delivery service is exce... See more

Rated 5 out of 5 stars

I ordered a small component from Caravan Wharehouse which the courier company managed to lose. I rang up and Michelle was able to follow up for me and establish that the courier was responsible and a... See more

Rated 1 out of 5 stars

I ordered and paid for a PVC roller blind in February and received email confirmation. Some four weeks later the blind hadn’t arrived so I followed up and was told it was out of stock and they were a... See more

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4.1

Great

TrustScore 4 out of 5

250 reviews

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4.1

All reviews

(250)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a gas fire for my van on…

I ordered a gas fire for my van on Monday, on looking at the receipt I noticed that it was coming from Glamorgan, I then rang sales to see if I could change delivery address! This was done with no drama and fire arrd at new location on Tues am.
BRILLIANT SERVICE ALL ROUND,
Thank you Kelly.
Jim Campbell

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Would highly recommend The Caravan Warehouse.

Would highly recommend The Caravan Warehouse. Ordered a metal King Size Bed Base, sales staff were excellent. Informative emails followed quickly with a track your order facility. The base arrived 10am today, driver very helpful. Packaging was excellent and very clean, the base was in perfect condition, excellent quality and good value for the money. Would definitely order from there again. Rang to thank all concerned for which the lady was very grateful. Night night. zzzzzzz

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

TV REPAIR

Excellent after sales service, staff friendly, kept us well informed with progress of problem, very satisfactory outcome.

June 14, 2019
Unprompted review
Rated 1 out of 5 stars

Very bad service

Bought an Ariston GPS central heating thermostat for our static caravan. Could not get it work even after a lot of advice from Ariston. At first caravan warehouse refused to refund it but after I threatened to sue through the small claims court, they relented and told me to return it via insured post which cost £26.They have agreed a refund but are refusing to pay the postage.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

I’m not good at writing reviews,I think I probably expect to much but from my first contact with The Caravan Warehouse I couldn’t have had a better service,I explained what I wanted and the next day my fridge/freezer arrived,they certainly did what they said.
Thank you ladies for your help I would definitely recommend your company.

March 9, 2019
Unprompted review
Rated 5 out of 5 stars

I'm a Static Caravan Trader so I'm…

I'm a Static Caravan Trader so I'm always looking for parts & bits to do up our caravans before I sell them on.
I have been using The Caravan Warehouse and dealing with a lady called Michelle who is extremely polite & helpful with a great knowledge of caravans and always takes the time to find the right things i need and I usually receive them the very next day.
I would definitely recommend The Caravan Warehouse & Michelle.

Sean O'Sullivan
South East Static Trader

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Spoke to nice lady on phone to check product - ordered it and it came the next day.

November 25, 2018
Unprompted review
Rated 4 out of 5 stars

Easy ordering, friendly service.

Very easy to navigate website when ordering. Delivery was noted as being 3-5 working days (acceptable to me), but it came next day. Super service. Only reason for 4 stars is that they originally delivered the wrong water heater, but this was rectified with one phone call and no hassle (thanks to Michelle and Deborah). Correct heater delivered and wrong one collected within two days. In the end I didn't need the flue so asked if I could return it. Again, one friendly phone call to Michelle and I will get a full credit when I return it. Proper "old fashioned" service!

November 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent 5 star company

I found The Caravan Warehouse an excellent company to deal with. The ordering process was simple and straight forward and their prices were very competitive.
Even the delivery was excellent, the item ordered arrived on time.
I would thoroughly recommend The Caravan Warehouse and would not hesitate in using them again.

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

Michelle was very helpful

Michelle was very helpful. Put in old post code. So they tried to deliver there .
One phone call to Michelle and all sorted.
Jack's good quality. Got fitter coming Friday.
Thank you Michelle X

October 17, 2018
Unprompted review
Rated 4 out of 5 stars

Would have given 5 Stars but Logistics…

Would have given 5 Stars but Logistics Company (Tufnell) let them down.
Product 'spot-on' staff very helpful, be rude to identify anyone specifically (Michelle) they went out of there way to try and resolve the mystery and dispute of the missing goods.
Only came to light when another owner visiting the site reported 2.3 metre parcel left at there Caravan, logistics driver failed to observe protocol, report to office.
I certainly will be using Caravan Warehouse again.

September 3, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service.

I needed a caravan bed and mattress. Right from the time I first contacted this company with questions, their representative Michelle was helpful and friendly.
When I finally ordered the items, she dealt with everything smoothly and reassured me at every stage.
The bed and mattress were delivered, well packaged, direct to our holiday caravan at midday the following day by a helpful courier. We are very pleased with the quality.
All in all, excellent service and a pleasant experience with a company which I have no hesitation in recommending. And thanks again to Michelle!

August 30, 2018
Unprompted review

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