Thecbdcenter Reviews 

214
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 13th October 2025. Order still not received as of 30th December 2025, although I have chased this several times and been assured this would be sent. I have requested a refund twice, and aga... See more

Rated 1 out of 5 stars

Order placed over 2 weeks ago, no confirmation of posting yet, no reply to emails. Had no problems up until earlier this year when an order took several weeks to arrive. Steve replied eventually sayin... See more

Rated 5 out of 5 stars

Placed abit of an impulse order with them, Which through no fault of their own got lost in the RM network, sometimes parcels fall threw the cracks. Contact made but as the original product was so... See more

Rated 1 out of 5 stars

3 Emails send no response at all . I paid for nothing back . Apparently the company is dissolved so it shows Gov.UK yet they still cash in.

Company details

  1. Cannabis store

Written by the company

The CBD Center is the UK's CBD specialist, from CBD Oils and Crystals to CBD vaping products.


Contact info

2.0

Poor

TrustScore 2 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(214)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There was a little bit of a hiccup with…

There was a little bit of a hiccup with my order in that a system error lead to it being delayed.

After a few emails back and forth matters were resolved.

My order came today on the 9th day after placing it but at least I have it now.

Thank you CBD Center.

May I just make one little suggestion and that is to speak to your web designer, I ordered blueberry ounce of the week via the hash house but got sent an ounce of blueberry flowers.

Now I’m easy and use both hash and flower teas.

Thank you CBD Center, I know I haven’t been the easiest of customers but now the creases have been ironed out I will be using you again.

June 28, 2023
Unprompted review
Rated 3 out of 5 stars

Just need to know if Steve has…

Just need to know if Steve has contacted Royal Mail about the delivery that was supposed to be delivered to me. Royal Mail are aware it was a different driver that day? It certainly wasn't signed by me. I would like to get this sorted out.We phoned Royal mail. The post office said the sender has to make the claim and have proof of posting. To me the tracking no Steve supplied should be enough proof? Its their driver! Steve will be refunded if he makes the claim.

May 10, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered from here last week and still…

Ordered from here last week and still not here emailed them with no reply not very professional if I must say so I opened a dispute with my bank and gave all evidence and had my money back the same day AVOID THIS PLACE AT ALL COSTS PEOPLE

May 15, 2023
Unprompted review
Thecbdcenter logo

Reply from Thecbdcenter

Hi Mick,

I'm very sorry you have not received your order, however we reply to every single email we receive. If you email us your order details we will chase up what is happening.

Kind Regards
The CBD Center

Rated 5 out of 5 stars

UKs finest!

Been dealing with Steve for over a year now and his business is top quality in every aspect. The service is great, never a worry that you are going to get poor quality. The goods are always exactly what you would hope for. Exactly as described every time. Prices are great too.
I don't even bother using the shopping cart anymore I just do a trusted bank transfer as I know that he is 110%. If only all suppliers offered such a good service! Just arranging a large order after testing the new products and finding a favourite ! Thanks and regards from Devon. Wes

April 2, 2023
Unprompted review
Rated 1 out of 5 stars

Been over a week now and still no…

Been over a week now and still no items. Says it’s been dispatched.
I have contacted the shop 2times now without No answer what so ever. (Terrible service.)

Il stick to (hemp elf) In The future . If my problem
Isn’t resolved …

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

do not buy old hemp

This used to be my go to place now its gone down the drain.. i told them they had sent me the wrong strain and all he said was it must have been mixed up?
wouldnt you think to offer a replacement because it was your fault but its okay im just never going to order again or recommend to my friends

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect service

Ordered 1g and received 1.3g.
Order came on time.
Quality was perfect.
Thank you CBDCenter.

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

amazing website

The quality of good I receive from this company is always spot on and delivery is always really quick, plus with the deals they have on a regular basis it's a lot more affordable than other websites. I highly suggest if you're looking for cbd products you use this website.
I've been a semi-regular customer for almost a year now and I have zero complaints

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great company to buy your CBD from

Company made a mistake with order by forgetting to send out one of the products. I emailed them and they were more than happy to help out and resolve the matter. They even gave me an extra bit as a sorry for the mix-up. Highly recommended!!

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Omg best company around

5 star absolutely amazing company well recommended after all the other companies letting me down this company cbd centre is the best ordered 1g of all the hash and 1g on most of the flowers to compare to others and woow this stuff smells proper and looks over amazing and all my items had big top ups ordered 1g and it was 1.3 amazing thank you guys carnt recommended this company is the best you will get keep up the amazing work guys also delivery came next day 10/10 all round

May 9, 2022
Unprompted review
Thecbdcenter logo

Reply from Thecbdcenter

Thank you so much 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look