The Children's Allergy Reviews 

229
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dr Costa was wonderful. My daughter saw him regarding a persistent cough and he was so lovely, easy to speak to, and very understanding. He took the time to listen, reassured her, and gave clear, prac... See more

Company replied

Rated 5 out of 5 stars

We have been seeing Dr. Costa since my son was diagnosed with CMPA at just 3 months old. He has always shown a great understanding of my son’s conditions and allergies, and his guidance and support ha... See more

Company replied

Rated 5 out of 5 stars

We took our 1 year old son to Dr Costa after he suffered some allergic reactions whilst weaning. Dr Costa was patient and kind and helped us get to the bottom of the allergies, as well as providing st... See more

Company replied

Rated 5 out of 5 stars

We took our 9 week old to see Dr Costa and we couldn’t be more impressed with the experience. He took his time, never rushing us through the consultation. He listened to every concern we had and addre... See more

Company replied

Company details

  1. Allergist
  2. Doctor
  3. Pediatrician

Written by the company

Private Children's Allergy Clinic Welcome to Dr Costa's private paediatric allergy, based in the Midlands, with clinics in Leamington Spa and Banbury. We have a specific focus on airborne and food allergy diagnosis and treatment, including immunotherapy. We strive to provide an efficient allergy service, helping to diagnose and treat a wide range of conditions. Those incude: - Food allergy - Pet and animal Allergy - Hayfever - Allergic and non-allergic Rhinitis - Eczema - Asthma - Gastrointestinal Allergy - Bee and wasp sting Allergy - Mast Cell Activation Syndrome (MCAS) - Spontaneous Urticaria and Spontaneous Angioedema


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(229)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant knowledge expertise and understanding

Having had many appointments over 9 years through the NHS for an unusual mix of allergy and respiring symptoms I finally got a referral to see Dr Costa.

His knowledge, experience and expertise in allergies and Immunology were extremely impressive.

He took his time to explain things, understood my condition and for the first time offered potential diagnosis and treatment.

He was fantastic.

October 22, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
I believe we are now on the right track to give you a definite diagnosis and a way to control your symptoms.

Rated 5 out of 5 stars

Top marks to Dr Costa

I had a very pleasant consultation with Dr Costa who is an excellent health care professional. My issues are varied and many GP appointments have not helped me as much as just 30 mins with Dr Costa. I am to see him again after further blood tests and I hope together we can get to the bottom of 4 decades of issues.

October 23, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
We now know part of what has been happening to you, but soon we will have more answers. Then we can see the best way to address all of them.

Rated 5 out of 5 stars

I'm happy with the detailed explanation…

I'm happy with the detailed explanation on what could be allergy. Why is the cough persistent and how post nasal drip can cause cough.

October 21, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
I'm glad I was able to help you and clarify what was going on.

Rated 5 out of 5 stars

Angioedema, nausea

Very thorough consultation. Felt listened to and have a plan going forward for further tests to try and get to the route of what’s causing my daughters ongoing symptoms.

October 17, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
It was a pleasure meeting all of you.
Hopefully soon we will have a better answer to what is happening to her.

Rated 5 out of 5 stars

Dr Costa positive feedback

Dr Costa asked a large amount of questions regarding our daughters whole life & lifestyle to gain a very clear picture to help with his diagnosis
He was ever so accommodating when we had a lot of questions & we felt we could really take as much time as we needed at the appointment, nothing felt rushed or in genuine
He made us feel like he really cared to help us find a solution for our daughter and we as her parents feel very comfortable & satisfied with his advice moving forward
We would definitely visit him again & recommended him highly

October 8, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
It was a pleasure meeting you and your lovely daughter in clinic.
I'm glad I was able to answer your questions and give you an answer for her issues.

Rated 5 out of 5 stars

Excellent diagnosis

Excellent diagnosis - very clear and quick.
Also, very pleasant and friendly manner which isn’t always the case with consultants.

October 1, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your kind words.
I am glad I was able to help you.

Rated 5 out of 5 stars

Mr Costa was very professional

Mr Costa was very professional, reassuring and knowledgeable. He was able to answer all my questions and give me sound advice. He is clearly very passionate about his field and I feel confident he will find the answers to my problem.

September 11, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
It was a pleasure meeting you and I hope we are now on the right direction to be able to solve your problems.

Rated 5 out of 5 stars

Dr Jose Costa Allergy Appointment

Dr Jose Costa, was excellent with my son who suffers badly from hay fever. Dr Costa carried out skin tests which helped us understand more about my sons pollen allergies and other underlying allergies too. Dr Costa explained everything very clearly and we now have a path to follow which may help to reduce the severity of my sons symptoms.

August 9, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your kind words.
We now know what is leading to his problems and have a plan to deal with them.

Rated 5 out of 5 stars

Dr Costa was impressive

Dr Costa was friendly, caring and professional. I will be going ahead with immunotherapy however I was impressed that Dr Costa recommended other traditional treatments via my GP and didn’t push the immunotherapy option. Thank you.

July 31, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your review.
I understand your confusion regarding why I suggested the typical treatment for your problems.
According to the ARIA (Allergic Rhinitis and its Impact on Asthma) guidelines, all patients need to be on optimal medication, even if they decide to go for immunotherapy. This will guarantee their symptoms are as best as possible under control when starting immunotherapy, which will also lead to a better outcome for this specific treatment.
I hope you understand the reasoning, but I am happy to discuss further in case you have questions.

Rated 5 out of 5 stars

Professional, helpful and kind

After my recent appointment with Dr Costa I wouldn’t hesitate to recommend him. He was a true delight! He was extremely thorough in ensuring he had a full picture before making a diagnosis. Dr Costa has a wonderful bedside manner and is the consummate professional. He was very supportive and helpful post appointment also which is often rare to find.

July 10, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your kind words.
Hopefully now you will have a better understand of your symptoms and what triggers them. This way you will also be able to control or avoid them entirely.

Rated 2 out of 5 stars

Allergy testing for 6 month old baby

I took my baby to see Dr Costa because we are starting weaning and have discovered she is allergic to a couple of things, and so are worried about trying new foods. We were expecting for her to be tested with a range of allergens based on my understanding of the website, and I clarified in advance that the cost for the skin testing included multiple allergens, not just one. Dr Costa was very friendly and personable and the appointment didn't feel rushed. However, he only tested for two allergens that we already knew our baby has an issue with, and didn't test for a third that we believed she had an issue with (egg), and when I queried this he just said it was rare to have an allergy to egg. He also didn't test for anything else. We were hoping for reassurance around what we can and can't feed our baby and yet after paying £445 for the consultation and testing, the testing only showed us what we already knew before the appointment, and she was not tested for anything else. It is now a couple of weeks later and she has since reacted badly to two other different allergens, the second of which led to a visit to A&E. As such, whilst I'm sure Dr Costa is very experienced and knowledgeable, we came away with no extra understanding of what our baby is allergic to, and so I'm not sure what we actually gained for our £445. If the clinic is not offering full allergy work ups then this should be made clear in advance, e.g. by removing the picture from the website of 8 different allergens being tested on someone's arm for a start!

July 16, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Good evening.
Any comments on my practice are always welcomed, as they help improve the quality of my services.
Saying this, what I find upsetting is when comments made are inaccurate and do not represent the events happening in clinic.
Your child was brought to me due to eczema and reflux. There were no signs of IgE mediated allergies you had told me about, apart from me questioning the possibility of a reaction to cow’s milk.
Given that I tested your child for cow’s milk and soya due to cross-reactivity between the two. In fact, contrary to what you say, you now know your child has a mixed IgE and non-IgE cow’s milk protein allergy and a likely non-IgE soya allergy.
I explained that foods do not cause eczema and some might cause exacerbations. Moreover, I explained that there are no tests for non-IgE reactions.
Nevertheless, you wanted foods tested, even though she never reacted or eaten them, to which I said this was not good practice and I would not do that. I even told you how to introduce foods and what to do in case your child had reactions, as the likelihood of getting them is equivalent to the general population.
Ahead of your child’s appointment, you were informed that tests would be made if I felt they were appropriate for your child's reactions.
My practice is based on the best evidence, the doctor’s code of practice, as stated by the GMC, and ethics.
Patients or parents need to understand that going to a specialist is because he or she is the expert in the area. Going to a specialist is not the same as going to a shop and choosing what you want, not what you are advised to do.
For that, possibly you will find professionals without ethics or integrity who will be willing to do work that way.

Rated 5 out of 5 stars

It’s always great to see Dr Costa

It’s always great to see Dr Costa. He’s really helped our son to get over the hayfever allergy symptoms. He’s always very friendly and takes the time out to talk to Dylan.
Excellent doctor and immunology really works well!!

July 23, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
It is always a pleasure to see you all in clinic, and your son is a delight to speak to, as he is such a happy boy.

Rated 5 out of 5 stars

Clear information and opportunity to ask questions

Dr Costa explained things very clearly and encouraged us to ask as many questions as we could think of. We left the appointment having a good understanding of the problem and a clear path of action

July 17, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your review.
I hope your symptoms are better under control now.

Rated 5 out of 5 stars

Expertly knowledgeable

Expertly knowledgeable, very good way with children, very impressed. Highly recommended.

July 17, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
It was a pleasure meeting you in clinic.

Rated 5 out of 5 stars

Excellent

The appointment with Dr Costa excellent he took plenty of time to diagnose our daughters allergy and its severity as well as explaining a clear action plan going forward. He seemed very knowledgeable, genuine, friendly and great with young children.

I wouldn’t hesitate in recommending him to others.

June 25, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your kind comments.
In a way I'm glad you know now what is your child's diagnosis, although I always hope to provide better news. At least you have a plan forward now.
I hope all goes well with her.

Rated 5 out of 5 stars

Helpful advice.

Dr Costa gave us clear, thorough and helpful advice concerning our son’s allergies. He gave us a helpful plan moving forward and the implemented steps have had a positive impact already. We couldn’t be more grateful.

May 30, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your comments.
I'm glad to know the plan is working and I hope we will be able to place all his symptoms under control.

Rated 5 out of 5 stars

Thank you so much to Dr Costa for…

Thank you so much to Dr Costa for taking the time to explain to my daughter exactly what was going on and how to control her allergies. He was really wonderful.

June 11, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your comments.
I'm glad we were able to find what was causing her symptoms and now both of you have a plan forward.

Rated 5 out of 5 stars

Feedback for Dr Costa

Following my visit to Dr Costa at the Banbury Clinic, I would like to thank Dr Costa and his team.
The reception staff were welcoming and attentive, ensuring I was comfortable and kept informed throughout my short wait.
Dr Costa was professional and approachable - explaining his actions and reasoning throughout my appointment. He outlined the feedback he would forward to my GP and confirmed my understanding of this.
I would also like to thank Dr Costa's secretary for her diligence in securing my appointment with only minimal waiting time.

May 29, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Myself and the rest of the team would like to thank you for your comments.
I'm glad it was a good experience for you and I hope you are now feeling better.

Rated 5 out of 5 stars

Dr Costa was extremely helpful on the…

Dr Costa was extremely helpful on the day of our son’s appointment and took the time to answer any questions or concerns we had even things not directly related to what we had the appointment for. Thanks to Dr costa we have got our local NHS service to do some additional tests which he recommended they needed to be done.

April 16, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you for your comments.
I hope your child is doing better.

Rated 5 out of 5 stars

Lovely and very helpful doctor

Dr Costa was so attentive and informative, he gave us so much time to run through our questions and put our minds at ease about our son's potential allergies. Highly reccomend!!

May 16, 2024
Unprompted review
The Children's Allergy logo

Reply from The Children's Allergy

Thank you.
It was lovely to meet you and your child in clinic.
I hope his symptoms have improved since.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look